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Peer-reviewed Journals (65)

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1	Material Type: Article	Loyalty Formation for Different Customer Journey Segments Journal of retailing, 2019-09, Vol.95 (3), p.9-29 [Peer Reviewed Journal] 2019 ;Copyright Elsevier Limited Sep 2019 ;ISSN: 0022-4359 ;EISSN: 1873-3271 ;DOI: 10.1016/j.jretai.2019.05.001 Full text available View Online Details Recommendations Reviews Times Cited External Links Citations Cited by
2	Material Type: Article	Good, better, engaged? The effect of company-initiated customer engagement behavior on shareholder value Journal of the Academy of Marketing Science, 2018-05, Vol.46 (3), p.366-383 [Peer Reviewed Journal] The Author(s) 2017 ;COPYRIGHT 2018 Springer ;Journal of the Academy of Marketing Science is a copyright of Springer, (2017). All Rights Reserved. ;ISSN: 0092-0703 ;EISSN: 1552-7824 ;DOI: 10.1007/s11747-017-0539-4 Full text available View Online Details Recommendations Reviews Times Cited External Links Citations Cited by
3	Material Type: Article	Customer Experience Creation: Determinants, Dynamics and Management Strategies Journal of retailing, 2009-03, Vol.85 (1), p.31-41 [Peer Reviewed Journal] 2008 New York University ;Copyright © 2009 New York University. ;ISSN: 0022-4359 ;EISSN: 1873-3271 ;DOI: 10.1016/j.jretai.2008.11.001 ;CODEN: JLREA3 Full text available View Online Details Recommendations Reviews Times Cited External Links Citations Cited by
4	Material Type: Article	The effects of customer equity drivers on loyalty across services industries and firms Journal of the Academy of Marketing Science, 2017-05, Vol.45 (3), p.336-356 [Peer Reviewed Journal] The Author(s) 2016 ;Journal of the Academy of Marketing Science is a copyright of Springer, 2017. ;ISSN: 0092-0703 ;EISSN: 1552-7824 ;DOI: 10.1007/s11747-016-0477-6 ;CODEN: JAMSDE Full text available View Online Details Recommendations Reviews Times Cited External Links Citations Cited by
5	Material Type: Article	Understanding consumers' multichannel choices across the different stages of the buying process Marketing letters, 2012-12, Vol.23 (4), p.987-1003 [Peer Reviewed Journal] 2012 Springer Science+Business Media New York ;Springer Science+Business Media, LLC 2012 ;Springer Science+Business Media New York 2012 ;ISSN: 0923-0645 ;EISSN: 1573-059X ;DOI: 10.1007/s11002-012-9199-9 Full text available View Online Details Recommendations Reviews Times Cited External Links Citations Cited by
6	Material Type: Article	Antecedents of Webrooming in Omnichannel Retailing Frontiers in psychology, 2020-11, Vol.11, p.606798-606798 [Peer Reviewed Journal] Copyright © 2020 Kleinlercher, Linzmajer, Verhoef and Rudolph. ;COPYRIGHT 2020 Frontiers Research Foundation ;Copyright © 2020 Kleinlercher, Linzmajer, Verhoef and Rudolph. 2020 Kleinlercher, Linzmajer, Verhoef and Rudolph ;ISSN: 1664-1078 ;EISSN: 1664-1078 ;DOI: 10.3389/fpsyg.2020.606798 ;PMID: 33329282 Full text available View Online Details Recommendations Reviews Times Cited External Links Citations Cited by
7	Material Type: Article	The Impact of Consumer Confidence on Store Satisfaction and Share of Wallet Formation Journal of retailing, 2015-09, Vol.91 (3), p.516-532 [Peer Reviewed Journal] 2015 New York University ;ISSN: 0022-4359 ;EISSN: 1873-3271 ;DOI: 10.1016/j.jretai.2015.02.004 ;CODEN: JLREA3 Full text available View Online Details Recommendations Reviews Times Cited External Links Citations Cited by
8	Material Type: Article	The impact of corporate social responsibility on customer attitudes and retention—the moderating role of brand success indicators Marketing letters, 2017-12, Vol.28 (4), p.607-619 [Peer Reviewed Journal] Springer Science+Business Media, LLC, part of Springer Nature 2017 ;The Author(s) 2017 ;Marketing Letters is a copyright of Springer, (2017). All Rights Reserved. ;ISSN: 0923-0645 ;EISSN: 1573-059X ;DOI: 10.1007/s11002-017-9433-6 Full text available View Online Details Recommendations Reviews Times Cited External Links Citations Cited by
9	Material Type: Article	Synergistic and cannibalization effects in a partnership loyalty program Journal of the Academy of Marketing Science, 2021-09, Vol.49 (5), p.1021-1042 [Peer Reviewed Journal] Academy of Marketing Science 2021 ;COPYRIGHT 2021 Springer ;Academy of Marketing Science 2021. ;ISSN: 0092-0703 ;EISSN: 1552-7824 ;DOI: 10.1007/s11747-020-00759-7 Full text available View Online Details Recommendations Reviews Times Cited External Links Citations Cited by
10	Material Type: Article	The Theoretical Underpinnings of Customer Asset Management: A Framework and Propositions for Future Research Journal of the Academy of Marketing Science, 2004-07, Vol.32 (3), p.271-292 [Peer Reviewed Journal] Copyright SAGE PUBLICATIONS, INC. Summer 2004 ;Academy of Marketing Science 2004. ;ISSN: 0092-0703 ;EISSN: 1552-7824 ;DOI: 10.1177/0092070304263341 ;CODEN: JAMSDE Full text available View Online Details Recommendations Reviews Times Cited External Links Citations Cited by
11	Material Type: Article	The interrelationships between brand and channel choice Marketing letters, 2014-09, Vol.25 (3), p.319-330 [Peer Reviewed Journal] Springer Science+Business Media New York 2014 ;ISSN: 0923-0645 ;EISSN: 1573-059X ;DOI: 10.1007/s11002-014-9305-2 Full text available View Online Details Recommendations Reviews Times Cited External Links Citations Cited by
12	Material Type: Article	The effect of acquisition channels on customer loyalty and cross-buying Journal of interactive marketing, 2005, Vol.19 (2), p.31-43 [Peer Reviewed Journal] 2005 Direct Marketing Educational Foundation, Inc. Originally published in [2005] by Wiley Periodicals, Inc. ;Copyright © 2005 Wiley Periodicals, Inc. ;Copyright © 2005 Wiley Periodicals, Inc., A Wiley Company ;ISSN: 1094-9968 ;EISSN: 1520-6653 ;DOI: 10.1002/dir.20033 Full text available View Online Details Recommendations Reviews Times Cited External Links Citations Cited by
13	Material Type: Article	The Impact of Brand Delisting on Store Switching and Brand Switching Intentions Journal of retailing, 2008-09, Vol.84 (3), p.281-296 [Peer Reviewed Journal] 2008 New York University ;Copyright © 2008 New York University. ;ISSN: 0022-4359 ;EISSN: 1873-3271 ;DOI: 10.1016/j.jretai.2008.06.005 ;CODEN: JLREA3 Full text available View Online Details Recommendations Reviews Times Cited External Links Citations Cited by
14	Material Type: Article	From Multi-Channel Retailing to Omni-Channel Retailing: Introduction to the Special Issue on Multi-Channel Retailing Journal of retailing, 2015-06, Vol.91 (2), p.174 [Peer Reviewed Journal] 2015 New York University ;ISSN: 0022-4359 ;EISSN: 1873-3271 ;DOI: 10.1016/j.jretai.2015.02.005 ;CODEN: JLREA3 Full text available View Online Details Recommendations Reviews Times Cited External Links Citations Cited by
15	Material Type: Article	Omni-channel retailing: some reflections Journal of strategic marketing, 2021-10, Vol.29 (7), p.608-616 [Peer Reviewed Journal] 2021 The Author(s). Published by Informa UK Limited, trading as Taylor & Francis Group. 2021 ;ISSN: 0965-254X ;EISSN: 1466-4488 ;DOI: 10.1080/0965254X.2021.1892163 Digital Resources/Online E-Resources View Online Details Recommendations Reviews Times Cited External Links Citations Cited by
16	Material Type: Article	Drivers of and Barriers to Organic Purchase Behavior Journal of retailing, 2015-09, Vol.91 (3), p.436-450 [Peer Reviewed Journal] 2015 New York University ;ISSN: 0022-4359 ;EISSN: 1873-3271 ;DOI: 10.1016/j.jretai.2015.02.003 ;CODEN: JLREA3 Full text available View Online Details Recommendations Reviews Times Cited External Links Citations Cited by
17	Material Type: Article	Predicting customer potential value an application in the insurance industry Decision Support Systems, 2001-12, Vol.32 (2), p.189-199 [Peer Reviewed Journal] 2001 Elsevier Science B.V. ;Copyright Elsevier Sequoia S.A. Dec 2001 ;ISSN: 0167-9236 ;EISSN: 1873-5797 ;DOI: 10.1016/S0167-9236(01)00110-5 ;CODEN: DSSYDK Full text available View Online Details Recommendations Reviews Times Cited External Links Citations Cited by
18	Material Type: Article	The effect of permanent product discounts and order coupons on purchase incidence, purchase quantity, and spending Journal of retailing, 2021-09, Vol.97 (3), p.377-393 [Peer Reviewed Journal] 2020 New York University ;2020. New York University ;ISSN: 0022-4359 ;EISSN: 1873-3271 ;DOI: 10.1016/j.jretai.2020.11.007 Full text available View Online Details Recommendations Reviews Times Cited External Links Citations Cited by
19	Material Type: Article	Reflections and predictions on effects of COVID-19 pandemic on retailing Journal of service management, 2023-03, Vol.34 (2), p.274-293 [Peer Reviewed Journal] Peter C. Verhoef, Corine S. Noordhoff and Laurens Sloot ;ISSN: 1757-5818 ;EISSN: 1757-5826 ;DOI: 10.1108/JOSM-09-2021-0343 Full text available View Online Details Recommendations Reviews Times Cited External Links Citations Cited by
20	Material Type: Article	Multichannel Shopper Segments and Their Covariates Journal of retailing, 2008-12, Vol.84 (4), p.398-413 [Peer Reviewed Journal] 2008 New York University ;Copyright © 2008 New York University. ;ISSN: 0022-4359 ;EISSN: 1873-3271 ;DOI: 10.1016/j.jretai.2008.09.002 ;CODEN: JLREA3 Full text available View Online Details Recommendations Reviews Times Cited External Links Citations Cited by

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Results 1 - 20 of 85 for All Library Resources

2019 ;Copyright Elsevier Limited Sep 2019 ;ISSN: 0022-4359 ;EISSN: 1873-3271 ;DOI: 10.1016/j.jretai.2019.05.001

The Author(s) 2017 ;COPYRIGHT 2018 Springer ;Journal of the Academy of Marketing Science is a copyright of Springer, (2017). All Rights Reserved. ;ISSN: 0092-0703 ;EISSN: 1552-7824 ;DOI: 10.1007/s11747-017-0539-4

2008 New York University ;Copyright © 2009 New York University. ;ISSN: 0022-4359 ;EISSN: 1873-3271 ;DOI: 10.1016/j.jretai.2008.11.001 ;CODEN: JLREA3

The Author(s) 2016 ;Journal of the Academy of Marketing Science is a copyright of Springer, 2017. ;ISSN: 0092-0703 ;EISSN: 1552-7824 ;DOI: 10.1007/s11747-016-0477-6 ;CODEN: JAMSDE

2012 Springer Science+Business Media New York ;Springer Science+Business Media, LLC 2012 ;Springer Science+Business Media New York 2012 ;ISSN: 0923-0645 ;EISSN: 1573-059X ;DOI: 10.1007/s11002-012-9199-9

2015 New York University ;ISSN: 0022-4359 ;EISSN: 1873-3271 ;DOI: 10.1016/j.jretai.2015.02.004 ;CODEN: JLREA3

Springer Science+Business Media, LLC, part of Springer Nature 2017 ;The Author(s) 2017 ;Marketing Letters is a copyright of Springer, (2017). All Rights Reserved. ;ISSN: 0923-0645 ;EISSN: 1573-059X ;DOI: 10.1007/s11002-017-9433-6

Academy of Marketing Science 2021 ;COPYRIGHT 2021 Springer ;Academy of Marketing Science 2021. ;ISSN: 0092-0703 ;EISSN: 1552-7824 ;DOI: 10.1007/s11747-020-00759-7

Copyright SAGE PUBLICATIONS, INC. Summer 2004 ;Academy of Marketing Science 2004. ;ISSN: 0092-0703 ;EISSN: 1552-7824 ;DOI: 10.1177/0092070304263341 ;CODEN: JAMSDE

Springer Science+Business Media New York 2014 ;ISSN: 0923-0645 ;EISSN: 1573-059X ;DOI: 10.1007/s11002-014-9305-2

2005 Direct Marketing Educational Foundation, Inc. Originally published in [2005] by Wiley Periodicals, Inc. ;Copyright © 2005 Wiley Periodicals, Inc. ;Copyright © 2005 Wiley Periodicals, Inc., A Wiley Company ;ISSN: 1094-9968 ;EISSN: 1520-6653 ;DOI: 10.1002/dir.20033

2008 New York University ;Copyright © 2008 New York University. ;ISSN: 0022-4359 ;EISSN: 1873-3271 ;DOI: 10.1016/j.jretai.2008.06.005 ;CODEN: JLREA3

2015 New York University ;ISSN: 0022-4359 ;EISSN: 1873-3271 ;DOI: 10.1016/j.jretai.2015.02.005 ;CODEN: JLREA3

2021 The Author(s). Published by Informa UK Limited, trading as Taylor & Francis Group. 2021 ;ISSN: 0965-254X ;EISSN: 1466-4488 ;DOI: 10.1080/0965254X.2021.1892163

2015 New York University ;ISSN: 0022-4359 ;EISSN: 1873-3271 ;DOI: 10.1016/j.jretai.2015.02.003 ;CODEN: JLREA3

2001 Elsevier Science B.V. ;Copyright Elsevier Sequoia S.A. Dec 2001 ;ISSN: 0167-9236 ;EISSN: 1873-5797 ;DOI: 10.1016/S0167-9236(01)00110-5 ;CODEN: DSSYDK

2020 New York University ;2020. New York University ;ISSN: 0022-4359 ;EISSN: 1873-3271 ;DOI: 10.1016/j.jretai.2020.11.007

Peter C. Verhoef, Corine S. Noordhoff and Laurens Sloot ;ISSN: 1757-5818 ;EISSN: 1757-5826 ;DOI: 10.1108/JOSM-09-2021-0343

2008 New York University ;Copyright © 2008 New York University. ;ISSN: 0022-4359 ;EISSN: 1873-3271 ;DOI: 10.1016/j.jretai.2008.09.002 ;CODEN: JLREA3

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