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Change Management Success Factors in Polish Public Administration
European research studies, 2021-08, Vol.24 (S3), p.303
[Peer Reviewed Journal]
COPYRIGHT 2021 International Strategic Management Association ;ISSN: 1108-2976
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Title:
Change Management Success Factors in Polish Public Administration
Author:
Krukowski, Krzysztof
;
Raczynska, Magdalena
;
Escher, Iwona
Subjects:
Employee motivation
;
Surveys
Is Part Of:
European research studies, 2021-08, Vol.24 (S3), p.303
Description:
Purpose: Since change and change management are significant in most concepts of public management, the authors of the article identified and assessed critical factors which determine the successful implementation of change in public organizations. Design/Methodology/Approach: Firstly, the literature on change management in public organizations was reviewed, and secondly, the elicited factors were subjected to the assessment of employees of various public organizations in Poland. For this purpose, survey studies were conducted with a questionnaire, which included 13 factors in public organizations identified in the previous literature review. Findings: A literature review revealed that identifying factors most commonly indicated as necessary for success is indeed possible. Empirical research confirms that the critical factors include communication within the organization, the accumulation of sufficient resources, and the motivation of employees to embrace change. Practical Implications: The identification of factors that determine the success of change in public organizations may constitute practical recommendations for public managers in supporting employees in the process of going through a change in a public organization. Originality/Value: The presented results should be perceived as helpful for public managers in identifying the areas that need to become their point of focus in change management. Finally, the results may also serve as a basis for further research into change management in public organizations. Keywords: Change, change management, public organisation, public management. JEL codes: H83, H19. Paper Type: Research article.
Publisher:
International Strategic Management Association
Language:
English
Identifier:
ISSN: 1108-2976
Source:
ProQuest Central
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