Results 1 - 20 of 393 for All Library Resources
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| Result Number | Material Type | Add to My Shelf Action | Record Details and Options |
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Material Type: Article
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3G post adoption users experience with telecommunications servicesNankai business review international, 2016-08, Vol.7 (3), p.361-394 [Peer Reviewed Journal]Emerald Group Publishing Limited ;ISSN: 2040-8749 ;DOI: 10.1108/NBRI-01-2016-0007Full text available |
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3G post adoption users experience with telecommunications services: A partial least squares (PLS) path modelling approachNankai business review international, 2016-08, Vol.7 (3), p.361-394 [Peer Reviewed Journal]Emerald Group Publishing Limited 2016 ;ISSN: 2040-8749 ;EISSN: 2040-8757 ;DOI: 10.1108/NBRI-01-2016-0007Full text available |
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Material Type: Article
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5 Frequência de Uso no Serviço de Transporte Individual por Aplicativo-Efeitos sobre Variáveis Antecedentes da Lealdade Online/Frequency of Use in Individual Transport Service by Apps-Effects on Online Loyalty Antecedent VariablesRevista de Ciencias da Administracao, 2022-01, Vol.24 (62), p.83 [Peer Reviewed Journal]COPYRIGHT 2022 Universidade Federal de Santa Catarina ;ISSN: 1516-3865 ;EISSN: 1516-3865 ;DOI: 10.5007/2175-8077.2022.e67976Full text available |
| 4 |
Material Type: Book Chapter
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8 Bringing it all TogetherManaging Information Services, p.419-428ISBN: 9781409406969 ;ISBN: 1409406946 ;ISBN: 1409406962 ;ISBN: 9781409406945 ;EISBN: 1317101596 ;EISBN: 1315593580 ;EISBN: 9781315593586 ;EISBN: 9781317101598 ;DOI: 10.4324/9781315593586-43Full text available |
| 5 |
Material Type: Article
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A Bibliometric Analysis of Service Climate as a Sustainable Competitive Advantage in HospitalitySustainability, 2021-11, Vol.13 (21), p.12214 [Peer Reviewed Journal]2021 by the authors. Licensee MDPI, Basel, Switzerland. This article is an open access article distributed under the terms and conditions of the Creative Commons Attribution (CC BY) license (https://creativecommons.org/licenses/by/4.0/). Notwithstanding the ProQuest Terms and Conditions, you may use this content in accordance with the terms of the License. ;ISSN: 2071-1050 ;EISSN: 2071-1050 ;DOI: 10.3390/su132112214Full text available |
| 6 |
Material Type: Article
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Adapting the SERVQUAL scale to hospital services: an empirical investigationHealth services research, 1992-02, Vol.26 (6), p.767-786 [Peer Reviewed Journal]COPYRIGHT 1992 Health Research and Educational Trust ;Copyright Hospital Research and Educational Trust Feb 1992 ;ISSN: 0017-9124 ;EISSN: 1475-6773 ;PMID: 1737708 ;CODEN: HESEA5Full text available |
| 7 |
Material Type: Article
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An analysis of service quality and complaint handling in the Jordanian healthcare sector: Implications for TQM and customer retentionInnovative marketing, 2024-01, Vol.20 (1), p.51-65 [Peer Reviewed Journal]ISSN: 1814-2427 ;EISSN: 1816-6326 ;DOI: 10.21511/im.20(1).2024.05Full text available |
| 8 |
Material Type: Article
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Analysis of Cultural Education and Behavior in Colleges and Universities Based on Image Recognition TechnologyWireless communications and mobile computing, 2021-11, Vol.2021, p.1-13 [Peer Reviewed Journal]Copyright © 2021 Nan Jia and Huilan Jing. ;Copyright © 2021 Nan Jia and Huilan Jing. This work is licensed under http://creativecommons.org/licenses/by/4.0/ (the “License”). Notwithstanding the ProQuest Terms and Conditions, you may use this content in accordance with the terms of the License. ;ISSN: 1530-8669 ;EISSN: 1530-8677 ;DOI: 10.1155/2021/6195212Full text available |
| 9 |
Material Type: Article
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ANALYSIS OF THE EFFECT OF EMPLOYEE SERVICE ON CUSTOMER SATISFACTION AND WOM INTENTION AT CASUAL DINING RESTAURANTS IN JAKARTAMajalah IPTEK, 2020-04, Vol.31 (1), p.91-1002020. This work is published under https://creativecommons.org/licenses/by-sa/4.0/ (the “License”). Notwithstanding the ProQuest Terms and Conditions, you may use this content in accordance with the terms of the License. ;ISSN: 0853-4098 ;EISSN: 2088-2033 ;DOI: 10.12962/j20882033.v31i1.6328Full text available |
| 10 |
Material Type: Article
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Analyzing Influencing Factors of Undergraduates’ Continuance Intention with Mobile Learning in Chengdu College of Arts and Sciences, ChinaABAC ODI Journal Vision. Action. Outcome, 2024-01, Vol.11 (2), p.3572024. Notwithstanding the ProQuest Terms and Conditions, you may use this content in accordance with the associated terms available at http://www.assumptionjournal.au.edu/index.php/odijournal/about ;ISSN: 2408-2058 ;DOI: 10.14456/abacodijournal.2024.20Full text available |
| 11 |
Material Type: Article
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Analyzing the Complex and Dynamic Nature of Brand Loyalty in the Hotel IndustryTourism review international, 2013-04, Vol.17 (1), p.47-61 [Peer Reviewed Journal]Copyright Cognizant Communication Corporation Apr 2013 ;ISSN: 1544-2721 ;EISSN: 1943-4421 ;DOI: 10.3727/154427213X13649094288106Full text available |
| 12 |
Material Type: Article
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Antecedents and outcomes of perceived service value: evidence from SloveniaE+M ekonomie a management, 2012-01 (5), p.105 [Peer Reviewed Journal]COPYRIGHT 2012 Technical University of Liberec ;ISSN: 1212-3609 ;EISSN: 2336-5064Full text available |
| 13 |
Material Type: Article
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ANTECEDENTS AND OUTCOMES OF PERCEIVED SERVICE VALUE: EVIDENCE FROM SLOVENIAE+M ekonomie a management, 2012-01, Vol.15 (1), p.105-115 [Peer Reviewed Journal]Copyright Technical University of Liberec 2012 ;ISSN: 1212-3609 ;EISSN: 2336-5064Full text available |
| 14 |
Material Type: Article
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Antecedents of behavioral intentions for green city touristsEnvironment, development and sustainability, 2022, Vol.24 (1), p.377-398 [Peer Reviewed Journal]The Author(s), under exclusive licence to Springer Nature B.V. 2021 ;The Author(s), under exclusive licence to Springer Nature B.V. 2021. ;ISSN: 1387-585X ;EISSN: 1573-2975 ;DOI: 10.1007/s10668-021-01440-xFull text available |
| 15 |
Material Type: Article
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ANTECEDENTS OF CUSTOMER LOYALTY IN THE MOBILE TELECOMMUNICATION MARKET. A CROSS-CULTURAL INVESTIGATIONAcademy of Marketing Studies journal, 2018-01, Vol.22 (4), p.1-10 [Peer Reviewed Journal]Copyright Jordan Whitney Enterprises, Inc 2018 ;ISSN: 1095-6298 ;EISSN: 1528-2678Full text available |
| 16 |
Material Type: Article
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APPLYING STRUCTURAL EQUATION MODELING TO ANALYZE THE VARIABLES IN THE PURCHASING BEHAVIORS OF CUSTOMERS OF CHAIN COFFEE SHOPS IN TAIWANInternational journal of organizational innovation, 2017-10, Vol.10 (2), p.161-172 [Peer Reviewed Journal]Copyright International Association of Organizational Innovation Oct 2017 ;EISSN: 1943-1813Full text available |
| 17 |
Material Type: Article
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Applying the service profit chain in a retail environmentInternational journal of service industry management, 2000-08, Vol.11 (3), p.244-268MCB UP Limited ;ISSN: 0956-4233 ;EISSN: 1758-6704 ;DOI: 10.1108/09564230010340760Full text available |
| 18 |
Material Type: Article
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Applying the service profit chain in a retail environment: Challenging the “satisfaction mirror”International journal of service industry management, 2000-01, Vol.11 (3), p.244-268Copyright MCB UP Limited (MCB) 2000 ;ISSN: 0956-4233 ;EISSN: 1758-6704 ;DOI: 10.1108/09564230010340760Full text available |
| 19 |
Material Type: Article
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Are employees' emotional labor strategies triggering or reducing customer incivility: a sociometer theory perspectiveJournal of service theory and practice, 2021-04, Vol.31 (3), p.296-317 [Peer Reviewed Journal]Emerald Publishing Limited ;ISSN: 2055-6225 ;EISSN: 2055-6233 ;DOI: 10.1108/JSTP-01-2020-0009Full text available |
| 20 |
Material Type: Article
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Assessing the antecedents of customer loyalty on healthcare insurance products: Service quality; perceived value embedded modelJournal of industrial engineering and management, 2015-01, Vol.8 (5), p.1639-1660Copyright Vicenc Fernandez 2015 ;ISSN: 2013-0953 ;ISSN: 2013-8423 ;EISSN: 2013-0953 ;DOI: 10.3926/jiem.1494Full text available |
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