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1
Internal Revenue Service operations and fiscal year 2010 budget proposals : hearing before the Committee on Ways and Means, U.S. House of Representatives, One Hundred Eleventh Congress, first session, June 4, 2009
Internal Revenue Service operations and fiscal year 2010 budget proposals : hearing before the Committee on Ways and Means, U.S. House of Representatives, One Hundred Eleventh Congress, first session, June 4, 2009
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Internal Revenue Service operations and fiscal year 2010 budget proposals : hearing before the Committee on Ways and Means, U.S. House of Representatives, One Hundred Eleventh Congress, first session, June 4, 2009

ISBN: 9780160885891 ;ISBN: 0160885892 ;OCLC: 721355257 ;LCCN: 2011388236

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2
Consumer wireless issues : hearing before the Committee on Commerce, Science, and Transportation, United States Senate, One Hundred Tenth Congress, first session, October 17, 2007
Consumer wireless issues : hearing before the Committee on Commerce, Science, and Transportation, United States Senate, One Hundred Tenth Congress, first session, October 17, 2007
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Consumer wireless issues : hearing before the Committee on Commerce, Science, and Transportation, United States Senate, One Hundred Tenth Congress, first session, October 17, 2007

OCLC: 818862249

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3
Services In Global Value Chains: From Inputs to Value-Creating Activities
Services In Global Value Chains: From Inputs to Value-Creating Activities
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Services In Global Value Chains: From Inputs to Value-Creating Activities

EISSN: 1816-6873 ;DOI: 10.1787/465f0d8b-en

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4
Congestion and delays : the impact on passengers and possible solutions : hearing before the Subcommittee on Aviation Operations, Safety, and Security of the Committee on Commerce, Science, and Transportation, United States Senate, One Hundred Tenth Congress, first session, September 27, 2007
Congestion and delays : the impact on passengers and possible solutions : hearing before the Subcommittee on Aviation Operations, Safety, and Security of the Committee on Commerce, Science, and Transportation, United States Senate, One Hundred Tenth Congress, first session, September 27, 2007
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Congestion and delays : the impact on passengers and possible solutions : hearing before the Subcommittee on Aviation Operations, Safety, and Security of the Committee on Commerce, Science, and Transportation, United States Senate, One Hundred Tenth Congress, first session, September 27, 2007

OCLC: 815783459

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5
Airline fees : hearing before the Subcommittee on Aviation of the Committee on Transportation and Infrastructure, House of Representatives, One Hundred Eleventh Congress, second session, July 14, 2010
Airline fees : hearing before the Subcommittee on Aviation of the Committee on Transportation and Infrastructure, House of Representatives, One Hundred Eleventh Congress, second session, July 14, 2010
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Airline fees : hearing before the Subcommittee on Aviation of the Committee on Transportation and Infrastructure, House of Representatives, One Hundred Eleventh Congress, second session, July 14, 2010

OCLC: 696349531

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6
Airline service improvements : hearing before the Committee on Commerce, Science, and Transportation, United States Senate, One Hundred Tenth Congress, first session, April 11, 2007
Airline service improvements : hearing before the Committee on Commerce, Science, and Transportation, United States Senate, One Hundred Tenth Congress, first session, April 11, 2007
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Airline service improvements : hearing before the Committee on Commerce, Science, and Transportation, United States Senate, One Hundred Tenth Congress, first session, April 11, 2007

OCLC: 841407271

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7
Making your voice heard : customer mediation program
Making your voice heard : customer mediation program
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Making your voice heard : customer mediation program

OCLC: 51110580

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8
Best practices for improving the air travel experience
Best practices for improving the air travel experience
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Best practices for improving the air travel experience

OCLC: 45192839

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9
Oversight of customer service at the Office of Workers' Compensation Programs : hearing before the Subcommittee on Government Management, Information, and Technology of the Committee on Government Reform, House of Representatives, One Hundred Sixth Congress, first session, May 18, 1999
Oversight of customer service at the Office of Workers' Compensation Programs : hearing before the Subcommittee on Government Management, Information, and Technology of the Committee on Government Reform, House of Representatives, One Hundred Sixth Congress, first session, May 18, 1999
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Oversight of customer service at the Office of Workers' Compensation Programs : hearing before the Subcommittee on Government Management, Information, and Technology of the Committee on Government Reform, House of Representatives, One Hundred Sixth Congress, first session, May 18, 1999

ISBN: 0160608341 ;ISBN: 9780160608346 ;OCLC: 45081669

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10
Targeted assistance : new directions in records management
Targeted assistance : new directions in records management
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Targeted assistance : new directions in records management

OCLC: 52414644

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11
Customer service standards of the National Archives and Records Administration
Customer service standards of the National Archives and Records Administration
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Customer service standards of the National Archives and Records Administration

OCLC: 53968804

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12
Aviation consumer issues : emergency contingency planning and outlook for summer travel : hearing before the Subcommittee on Aviation of the Committee on Transportation and Infrastructure, House of Representatives, One Hundred Eleventh Congress, first session, May 20, 2009
Aviation consumer issues : emergency contingency planning and outlook for summer travel : hearing before the Subcommittee on Aviation of the Committee on Transportation and Infrastructure, House of Representatives, One Hundred Eleventh Congress, first session, May 20, 2009
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Aviation consumer issues : emergency contingency planning and outlook for summer travel : hearing before the Subcommittee on Aviation of the Committee on Transportation and Infrastructure, House of Representatives, One Hundred Eleventh Congress, first session, May 20, 2009

ISBN: 016084374X ;ISBN: 9780160843747 ;OCLC: 463618618 ;LCCN: 2009438868

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13
Customer satisfaction : working to put service first
Customer satisfaction : working to put service first
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Customer satisfaction : working to put service first

OCLC: 45771362

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14
Airline Customer Service Commitment Act : report of the Committee on Commerce, Science, and Transportation on S. 383
Airline Customer Service Commitment Act : report of the Committee on Commerce, Science, and Transportation on S. 383
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Airline Customer Service Commitment Act : report of the Committee on Commerce, Science, and Transportation on S. 383

OCLC: 42766141

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15
Airline customer service : hearing before the Committee on Commerce, Science, and Transportation, United States Senate, One Hundred Sixth Congress, second session, June 28, 2000
Airline customer service : hearing before the Committee on Commerce, Science, and Transportation, United States Senate, One Hundred Sixth Congress, second session, June 28, 2000
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Airline customer service : hearing before the Committee on Commerce, Science, and Transportation, United States Senate, One Hundred Sixth Congress, second session, June 28, 2000

ISBN: 9780160712692 ;ISBN: 0160712696 ;OCLC: 54494533 ;LCCN: 2004368372

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16
Becoming a customer-focused, Goddard
Becoming a customer-focused, Goddard
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Becoming a customer-focused, Goddard

OCLC: 40176573

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17
Federal emergency management agency customer service course : instructor guide
Federal emergency management agency customer service course : instructor guide
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Federal emergency management agency customer service course : instructor guide

OCLC: 45296505

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18
Federal emergency management agency customer service course : student manual
Federal emergency management agency customer service course : student manual
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Federal emergency management agency customer service course : student manual

OCLC: 45193827

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19
Emerging electronic methods for making retail payments
Emerging electronic methods for making retail payments
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Emerging electronic methods for making retail payments

ISBN: 9780160487064 ;ISBN: 0160487064 ;OCLC: 35130314 ;LCCN: 96179633

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20
DOT Inspector General's final report on airline customer service : hearing before the Committee on Commerce, Science, and Transportation, United States Senate, One Hundred Seventh Congress, first session, February 13, 2001
DOT Inspector General's final report on airline customer service : hearing before the Committee on Commerce, Science, and Transportation, United States Senate, One Hundred Seventh Congress, first session, February 13, 2001
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DOT Inspector General's final report on airline customer service : hearing before the Committee on Commerce, Science, and Transportation, United States Senate, One Hundred Seventh Congress, first session, February 13, 2001

ISBN: 016073598X ;ISBN: 9780160735981 ;OCLC: 56725675 ;LCCN: 2004451700

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