Result Number | Material Type | Add to My Shelf Action | Record Details and Options |
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1 |
Material Type: Thesises (postgraduate)
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The influence of customer value On behavioural intention in the LGBT tourism sectorNelson Mandela University All Rights Reserved Open AccessDigital Resources/Online E-Resources |
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2 |
Material Type: Thesises (postgraduate)
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Service sector service delivery: the connection between working conditions and service delivery in the public sectorDigital Resources/Online E-Resources |
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3 |
Material Type: Thesises (postgraduate)
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Customer experience in the grocery retail sector in South AfricaNelson Mandela University All Rights Reserved Open AccessDigital Resources/Online E-Resources |
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4 |
Material Type: Thesises (postgraduate)
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Labour and external stakeholder management in construction projectsNelson Mandela UniversityDigital Resources/Online E-Resources |
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5 |
Material Type: Thesises (postgraduate)
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Critical success factors for the marketing of logistics service providers in MauritiusDigital Resources/Online E-Resources |
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6 |
Material Type: Thesises (postgraduate)
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An analysis of how leadership has shaped the culture of customer centricity in the branch of a bankMali, MandisaDigital Resources/Online E-Resources |
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7 |
Material Type: Thesises (postgraduate)
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Finding the best statistical model to predict customer defection in telecommunication retail settingDigital Resources/Online E-Resources |
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8 |
Material Type: Thesises (postgraduate)
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The impact of service quality on customer satisfaction in the financial advisory organisation in Singapore / Ben Wai Kwong FokOCLC: 1129458133Digital Resources/Online E-Resources |
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9 |
Material Type: Thesises (postgraduate)
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Isolating the consumer determinants of choice when making a purchasing decision in a supplier companyNelson Mandela UniversityDigital Resources/Online E-Resources |
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10 |
Material Type: Thesises (postgraduate)
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The impact of service quality on customer satisfaction in the financial advisory organisations in Singapore / Ben Wai Kwong FokOCLC: 1129458133Digital Resources/Online E-Resources |
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11 |
Material Type: Thesises (postgraduate)
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The influence of physical service recovery and online service recovery on trust and relationship retentionUniversity of Fort HareDigital Resources/Online E-Resources |
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12 |
Material Type: Thesises (postgraduate)
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Indicative financial premium created through quality service and good customer relationship in a South African hydrocarbon engineering businessDigital Resources/Online E-Resources |
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13 |
Material Type: Thesises (postgraduate)
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Measuring service quality in the low-cost airline industryDigital Resources/Online E-Resources |
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14 |
Material Type: Thesises (postgraduate)
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Implementation of ALM Application Lifecycle Managementinfo:eu-repo/semantics/openAccessDigital Resources/Online E-Resources |
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15 |
Material Type: Thesises (postgraduate)
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16 |
Material Type: Thesises (postgraduate)
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A critical analysis of the service quality dimensions of a mobile telecommunication service providerNelson Mandela UniversityDigital Resources/Online E-Resources |
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17 |
Material Type: Thesises (postgraduate)
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Predictors of customer experience within retail banking in South AfricaDigital Resources/Online E-Resources |
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18 |
Material Type: Thesises (postgraduate)
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Evaluating the back to basics programme :water provision in Giyani Local MunicipalityDigital Resources/Online E-Resources |
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19 |
Material Type: Thesises (postgraduate)
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Customització, desenvolupament i Integració continua de Servei d’atenció al clientAttribution-NonCommercial-NoDerivatives 4.0 International http://creativecommons.org/licenses/by-nc-nd/4.0/ info:eu-repo/semantics/openAccessDigital Resources/Online E-Resources |
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20 |
Material Type: Thesises (postgraduate)
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Sustainble public bus transport services in the Nelson Mandela BayNelson Mandela Metropolitan UniversityDigital Resources/Online E-Resources |