Results 1 - 20 of 546 for All Library Resources
Sorted by:
Sorted by:
RelevanceOr hit Enter to replace sort method
- Relevance
- Date-newest
- Date-oldest
- Popularity
- Author
- Title
Refined by:
resource type:
Books
| Result Number | Material Type | Add to My Shelf Action | Record Details and Options |
|---|---|---|---|
| 1 |
Material Type: Book
|
|
The V-Model of Service Quality: An Exploration of African Customer Service Delivery MetricsISBN: 1787696065 ;ISBN: 9781787696068 ;EISBN: 1787696030 ;EISBN: 9781787696037 ;OCLC: 1056779276Full text available |
| 2 |
Material Type: Book
|
|
Social network analysis in telecommunicationsISBN: 9781118010945 ;ISBN: 1118010949 ;ISBN: 047064754X ;ISBN: 9780470647547 ;ISBN: 9781118010952 ;ISBN: 1118010957 ;ISBN: 1118010779 ;ISBN: 9781118010778 ;EISBN: 9781118010945 ;EISBN: 1118010949 ;EISBN: 047064754X ;EISBN: 9780470647547 ;EISBN: 9781118010952 ;EISBN: 1118010957 ;DOI: 10.1002/9781119200529 ;OCLC: 729627489 ;LCCallNum: HE7631.R45Full text available |
| 3 |
Material Type: Book
|
|
The Aisles Have Eyes: How Retailers Track Your Shopping, Strip Your Privacy, and Define Your PowerISBN: 9780300225075 ;ISBN: 0300225075 ;ISBN: 0300212194 ;ISBN: 9780300212198 ;EISBN: 9780300225075 ;EISBN: 0300225075 ;OCLC: 967531419 ;OCLC: 1334104517Full text available |
| 4 |
Material Type: Book
|
|
Enhancing Customer Experience in the Service Industry: A Global PerspectiveISBN: 1443884960 ;ISBN: 9781443884969 ;EISBN: 9781443886192 ;EISBN: 144388619X ;OCLC: 935298953Full text available |
| 5 |
Material Type: Book
|
|
The Daily You: How the New Advertising Industry Is Defining Your Identity and Your Worth2011 Joseph Turow ;ISBN: 9780300165012 ;ISBN: 0300165013 ;ISBN: 9780300166521 ;ISBN: 0300166524 ;EISBN: 9780300166521 ;EISBN: 0300166524 ;OCLC: 923597145 ;LCCallNum: HF5415.32.T945 2011Full text available |
| 6 |
Material Type: Book
|
|
Talking about Machines: An Ethnography of a Modern Job1996 Cornell University ;ISBN: 0801432979 ;ISBN: 9780801432972 ;ISBN: 0801483905 ;ISBN: 9780801483905 ;EISBN: 9781501707407 ;EISBN: 150170740X ;EISBN: 9781501707391 ;EISBN: 1501707396 ;DOI: 10.7591/9781501707407 ;LCCallNum: HD9802.3.U64X4765 1996Full text available |
| 7 |
Material Type: Book
|
|
The Nordstrom Way to Customer Experience Excellence: Creating a Values-Driven Service CultureISBN: 111937538X ;ISBN: 9781119375388 ;ISBN: 1119375355 ;ISBN: 9781119375357 ;EISBN: 111937538X ;EISBN: 9781119375388 ;EISBN: 9781119375371 ;EISBN: 1119375371 ;OCLC: 993624096Full text available |
| 8 |
Material Type: Book
|
|
A Complaint Is a Gift Workbook: 101 Activities, Exercises, and Tools to Learn from Critical Feedback and Recover Customer LoyaltyISBN: 9781523002993 ;ISBN: 1523002999 ;EISBN: 9781523002986 ;EISBN: 1523002980 ;EISBN: 9781523002993 ;EISBN: 1523002999 ;LCCallNum: HF5415.55 .B37 2022Full text available |
| 9 |
Material Type: Book
|
|
2013 Naples Forum on Service and its efforts to advance service theory and practiceISBN: 1785600486 ;ISBN: 9781785600487 ;EISBN: 1785600494 ;EISBN: 9781785600494 ;OCLC: 909899545Full text available |
| 10 |
Material Type: Book
|
|
Customer Service Training 101: Quick and Easy Techniques That Get Great Results, Third EditionISBN: 9780814438923 ;ISBN: 081443892X ;ISBN: 0814438911 ;ISBN: 9780814438916 ;LCCallNum: HF5415.5 .E94 2018Full text available |
| 11 |
Material Type: Book
|
|
Bank 4.0: Banking Everywhere, Never at a BankISBN: 9781119506508 ;ISBN: 1119506506 ;EISBN: 9781119506492 ;EISBN: 1119506492 ;OCLC: 1082195273Full text available |
| 12 |
Material Type: Book
|
|
The Janus Face of Customer ServiceEISBN: 1800717784 ;EISBN: 9781800717787 ;OCLC: 1237864976Full text available |
| 13 |
Material Type: Book
|
|
Class Acts: Service and Inequality in Luxury Hotels2007 Rachel Sherman ;ISBN: 9780520247819 ;ISBN: 0520247817 ;ISBN: 9780520247826 ;ISBN: 0520247825 ;EISBN: 9780520939608 ;EISBN: 0520939603 ;DOI: 10.1525/california/9780520247819.001.0001 ;OCLC: 77835604 ;LCCallNum: TX911.3.C8S54 2006Full text available |
| 14 |
Material Type: Book
|
|
Buying and Selling Information: A Guide for Information Professionals and Salespeople to Build Mutual SuccessISBN: 1573874787 ;ISBN: 9781573874786 ;EISBN: 1573877239 ;EISBN: 9781573877237 ;OCLC: 875999411Full text available |
| 15 |
Material Type: Book
|
|
Delivering knock your socks off service, fifth edition, 20th anniversary editionISBN: 0814417558 ;ISBN: 9780814417553 ;LCCallNum: HF5415.5 .A53 2012ebFull text available |
| 16 |
Material Type: Book
|
|
Phone Clones: Authenticity Work in the Transnational Service Economy2012 Cornell University ;ISBN: 0801450640 ;ISBN: 9780801450648 ;ISBN: 0801477670 ;ISBN: 9780801477676 ;EISBN: 9780801464140 ;EISBN: 0801464145 ;EISBN: 9780801464614 ;EISBN: 0801464617 ;DOI: 10.7591/9780801464140 ;OCLC: 922998119 ;LCCallNum: HE8789.I4M57 2012Full text available |
| 17 |
Material Type: Book
|
|
Service Computing: Concept, Method and TechnologyISBN: 0128025972 ;ISBN: 9780128025970 ;DOI: 10.1016/C2014-0-01307-XFull text available |
| 18 |
Material Type: Book
|
|
Customer service training 101: quick and easy techniques that get great results, second editionISBN: 0814416411 ;ISBN: 9780814416426 ;ISBN: 9780814416419 ;ISBN: 081441642X ;LCCallNum: HF5415.5Full text available |
| 19 |
Material Type: Book
|
|
Buzz: 50 Little Things that Make a Big Difference to Worldclass Customer ServiceISBN: 9781857883473 ;ISBN: 1857883470 ;EISBN: 9781857889802 ;EISBN: 1857889800 ;OCLC: 475924720Full text available |
| 20 |
Material Type: Book
|
|
The Buzz: 50 Little Things that Make a Big Difference to World Class Customer ServiceISBN: 9781857883473 ;ISBN: 1857883470 ;EISBN: 9781857889802 ;EISBN: 1857889800 ;OCLC: 784883448Full text available |
Results 1 - 20 of 546 for All Library Resources
Sorted by:
Sorted by:
RelevanceOr hit Enter to replace sort method
- Relevance
- Date-newest
- Date-oldest
- Popularity
- Author
- Title
Personalize your results
Refine Search Results
Expand My Results
Refine My Results
Creation Date
- Before 1995 (11)
- 1995 To 2001 (51)
- 2002 To 2008 (172)
- 2009 To 2016 (461)
- After 2016 (92)
-
More options
Subject
- Customer Services (396)
- Customer Service (262)
- Business & Economics (233)
- Management (229)
- Customer Relations (219)
- Marketing (181)
- Business (132)
- Service (110)
- Service À La Clientèle (108)
- Technical Service (105)
- Service, Customer (105)
- Services, Customer (105)
- Industrial Management (99)
- Business And Management (92)
- Relationship Marketing (77)
- Beziehungsmarketing (73)
- Organizational Behavior (71)
- Management Science (71)
- Public Relations (67)
- Private Sector (63)
-
More options
Databases
- Ebook Central - Academic Complete (300)
- Open Knowledge Repository (123)
- ScholarVox International (89)
- DOAB: Directory of Open Access Books (25)
- OAPEN (19)
- Canada Commons: Books & Documents (6)
- JSTOR eBooks: Open Access (3)
- ProQuest Central (3)
- Taylor & Francis eBooks Open Access (3)
- Canada Commons: Documents (2)
- SpringerLink Fully Open Access Books (2)
- Scholars Portal Books: Canadian Public Documents Collection xxxx-2015 (2)
- Project MUSE Open Access Books (2)
- HathiTrust Digital Library Full View Worldwide (2)
- De Gruyter Open Access Books (1)
- Ubiquity Press Books (Open Access) (1)
- EU BookShop (1)
- Springer Nature OA/Free Journals (1)
- ProQuest One Psychology (1)
- Zaccheus Onumba Dibiaezue Memorial Libraries (ZODML) (1)
-
More options
|
||||
 |
INSPIRE LIBRARY - TON DUC THANG UNIVERSITY |  |
(84-028) 37 755 057 | Feedback |
| 19 Nguyen Huu Tho St. Dist.7, HCM |  |
thuvien@tdtu.edu.vn | ||