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1
Leveraging service recovery strategies to reduce customer churn in an emerging market
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Leveraging service recovery strategies to reduce customer churn in an emerging market

Journal of the Academy of Marketing Science, 2020-09, Vol.48 (5), p.848-868 [Peer Reviewed Journal]

Academy of Marketing Science 2019 ;COPYRIGHT 2020 Springer ;Journal of the Academy of Marketing Science is a copyright of Springer, (2019). All Rights Reserved. ;ISSN: 0092-0703 ;EISSN: 1552-7824 ;DOI: 10.1007/s11747-019-00634-0

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2
Exploring the Gap Between Consumers' Green Rhetoric and Purchasing Behaviour
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Article
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Exploring the Gap Between Consumers' Green Rhetoric and Purchasing Behaviour

Journal of business ethics, 2015-12, Vol.132 (2), p.311-328 [Peer Reviewed Journal]

Springer Science+Business Media 2015 ;Springer Science+Business Media Dordrecht 2014 ;Springer Science+Business Media Dordrecht 2015 ;ISSN: 0167-4544 ;EISSN: 1573-0697 ;DOI: 10.1007/s10551-014-2316-3 ;CODEN: JBUEDJ

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3
Does Corporate Reputation Matter? Role of Social Media in Consumer Intention to Purchase Innovative Food Product
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Does Corporate Reputation Matter? Role of Social Media in Consumer Intention to Purchase Innovative Food Product

Corporate reputation review, 2020-08, Vol.23 (3), p.181-200 [Peer Reviewed Journal]

Reputation Institute and Springer Nature Limited 2019 ;Reputation Institute and Springer Nature Limited 2019. ;ISSN: 1363-3589 ;EISSN: 1479-1889 ;DOI: 10.1057/s41299-019-00078-w

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4
Towards an Ethical and Trustworthy Social Commerce Community for Brand Value Co-creation: A trust-Commitment Perspective
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Towards an Ethical and Trustworthy Social Commerce Community for Brand Value Co-creation: A trust-Commitment Perspective

Journal of business ethics, 2020-11, Vol.167 (1), p.137-152 [Peer Reviewed Journal]

Springer Nature B.V. 2020 ;Springer Nature B.V. 2019 ;Springer Nature B.V. 2019. ;ISSN: 0167-4544 ;EISSN: 1573-0697 ;DOI: 10.1007/s10551-019-04182-z

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5
"Why Don't Consumers Care About CSR?": A Qualitative Study Exploring the Role of CSR in Consumption Decisions
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Article
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"Why Don't Consumers Care About CSR?": A Qualitative Study Exploring the Role of CSR in Consumption Decisions

Journal of business ethics, 2011-12, Vol.104 (4), p.449-460 [Peer Reviewed Journal]

2011 Springer ;Springer Science+Business Media B.V. 2011 ;ISSN: 0167-4544 ;EISSN: 1573-0697 ;DOI: 10.1007/s10551-011-0925-7 ;CODEN: JBUEDJ

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6
Are Ethical Consumers Happy? Effects of Ethical Consumers' Motivations Based on Empathy Versus Self-orientation on Their Happiness
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Article
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Are Ethical Consumers Happy? Effects of Ethical Consumers' Motivations Based on Empathy Versus Self-orientation on Their Happiness

Journal of business ethics, 2018-08, Vol.151 (2), p.579-598 [Peer Reviewed Journal]

Springer Nature B.V. 2018 ;Springer Science+Business Media Dordrecht 2016 ;Journal of Business Ethics is a copyright of Springer, (2016). All Rights Reserved. ;ISSN: 0167-4544 ;EISSN: 1573-0697 ;DOI: 10.1007/s10551-016-3236-1

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7
Necessary condition analysis (NCA): review of research topics and guidelines for good practice
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Article
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Necessary condition analysis (NCA): review of research topics and guidelines for good practice

Review of managerial science, 2023-02, Vol.17 (2), p.683-714 [Peer Reviewed Journal]

The Author(s) 2023 ;The Author(s) 2023. This work is published under http://creativecommons.org/licenses/by/4.0/ (the “License”). Notwithstanding the ProQuest Terms and Conditions, you may use this content in accordance with the terms of the License. ;ISSN: 1863-6683 ;EISSN: 1863-6691 ;DOI: 10.1007/s11846-023-00628-x

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8
Customer-oriented salespeople’s value creation and claiming in price negotiations
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Customer-oriented salespeople’s value creation and claiming in price negotiations

Journal of the Academy of Marketing Science, 2022-07, Vol.50 (4), p.689-712 [Peer Reviewed Journal]

The Author(s) 2022 ;COPYRIGHT 2022 Springer ;The Author(s) 2022. This work is published under http://creativecommons.org/licenses/by/4.0/ (the “License”). Notwithstanding the ProQuest Terms and Conditions, you may use this content in accordance with the terms of the License. ;ISSN: 0092-0703 ;EISSN: 1552-7824 ;DOI: 10.1007/s11747-022-00846-x

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9
Consumers' Responses to Public Figures' Transgression: Moral Reasoning Strategies and Implications for Endorsed Brands
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Article
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Consumers' Responses to Public Figures' Transgression: Moral Reasoning Strategies and Implications for Endorsed Brands

Journal of business ethics, 2016-08, Vol.137 (1), p.101-113 [Peer Reviewed Journal]

Springer Science+Business Media Dordrecht 2016 ;Springer Science+Business Media Dordrecht 2015 ;ISSN: 0167-4544 ;EISSN: 1573-0697 ;DOI: 10.1007/s10551-015-2544-1 ;CODEN: JBUEDJ

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10
The role of digitalization in business and management: a systematic literature review
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The role of digitalization in business and management: a systematic literature review

Review of managerial science, 2024-02, Vol.18 (2), p.449-491 [Peer Reviewed Journal]

The Author(s) 2023 ;ISSN: 1863-6683 ;EISSN: 1863-6691 ;DOI: 10.1007/s11846-023-00647-8

Digital Resources/Online E-Resources

11
Moral Self-Signaling Benefits of Effortful Cause Marketing Campaigns
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Article
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Moral Self-Signaling Benefits of Effortful Cause Marketing Campaigns

Journal of business ethics, 2024-03, Vol.190 (2), p.371-398 [Peer Reviewed Journal]

The Author(s), under exclusive licence to Springer Nature B.V. 2023. Springer Nature or its licensor (e.g. a society or other partner) holds exclusive rights to this article under a publishing agreement with the author(s) or other rightsholder(s); author self-archiving of the accepted manuscript version of this article is solely governed by the terms of such publishing agreement and applicable law. ;ISSN: 0167-4544 ;EISSN: 1573-0697 ;DOI: 10.1007/s10551-023-05443-8

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12
Driving innovation management to create shared value and sustainable growth
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Article
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Driving innovation management to create shared value and sustainable growth

Review of managerial science, 2022-10, Vol.16 (7), p.2181-2211 [Peer Reviewed Journal]

The Author(s) 2022 ;The Author(s) 2022. This work is published under http://creativecommons.org/licenses/by/4.0/ (the “License”). Notwithstanding the ProQuest Terms and Conditions, you may use this content in accordance with the terms of the License. ;ISSN: 1863-6683 ;EISSN: 1863-6691 ;DOI: 10.1007/s11846-022-00520-0

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13
Winning the Battle but Losing the War: Ironic Effects of Training Consumers to Detect Deceptive Advertising Tactics
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Article
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Winning the Battle but Losing the War: Ironic Effects of Training Consumers to Detect Deceptive Advertising Tactics

Journal of business ethics, 2022-12, Vol.181 (4), p.997-1013 [Peer Reviewed Journal]

The Author(s) 2021 ;The Author(s) 2021. This work is published under http://creativecommons.org/licenses/by/4.0/ (the “License”). Notwithstanding the ProQuest Terms and Conditions, you may use this content in accordance with the terms of the License. ;ISSN: 0167-4544 ;EISSN: 1573-0697 ;DOI: 10.1007/s10551-021-04937-7

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14
When CEO Pay Becomes a Brand Problem
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Article
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When CEO Pay Becomes a Brand Problem

Journal of business ethics, 2024-04, Vol.190 (4), p.941-973 [Peer Reviewed Journal]

The Author(s), under exclusive licence to Springer Nature B.V. 2023. Springer Nature or its licensor (e.g. a society or other partner) holds exclusive rights to this article under a publishing agreement with the author(s) or other rightsholder(s); author self-archiving of the accepted manuscript version of this article is solely governed by the terms of such publishing agreement and applicable law. ;The Author(s), under exclusive licence to Springer Nature B.V. 2023, Springer Nature or its licensor (e.g. a society or other partner) holds exclusive rights to this article under a publishing agreement with the author(s) or other rightsholder(s); author self-archiving of the accepted manuscript version of this article is solely governed by the terms of such publishing agreement and applicable law. ;ISSN: 0167-4544 ;EISSN: 1573-0697 ;DOI: 10.1007/s10551-023-05394-0 ;PMID: 37359789

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15
Consumer awareness and sustainability-focused value orientation as motivating factors of responsible consumer behavior
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Article
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Consumer awareness and sustainability-focused value orientation as motivating factors of responsible consumer behavior

Review of managerial science, 2017-10, Vol.11 (4), p.959-991 [Peer Reviewed Journal]

Springer-Verlag Berlin Heidelberg 2016 ;Review of Managerial Science is a copyright of Springer, 2017. ;ISSN: 1863-6683 ;EISSN: 1863-6691 ;DOI: 10.1007/s11846-016-0211-2

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16
Understanding Purchase Intention During Product-Harm Crises: Moderating Effects of Perceived Corporate Ability and Corporate Social Responsibility
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Article
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Understanding Purchase Intention During Product-Harm Crises: Moderating Effects of Perceived Corporate Ability and Corporate Social Responsibility

Journal of business ethics, 2011-09, Vol.102 (3), p.455-471 [Peer Reviewed Journal]

2011 Springer ;Springer Science+Business Media B.V. 2011 ;ISSN: 0167-4544 ;EISSN: 1573-0697 ;DOI: 10.1007/s10551-011-0824-y ;CODEN: JBUEDJ

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17
How Nationalistic Appeals Affect Foreign Luxury Brand Reputation: A Study of Ambivalent Effects
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Article
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How Nationalistic Appeals Affect Foreign Luxury Brand Reputation: A Study of Ambivalent Effects

Journal of business ethics, 2021-03, Vol.169 (2), p.261-277 [Peer Reviewed Journal]

Springer Nature B.V. 2020 ;Springer Nature B.V. 2020. ;Distributed under a Creative Commons Attribution 4.0 International License ;ISSN: 0167-4544 ;EISSN: 1573-0697 ;DOI: 10.1007/s10551-020-04483-8

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18
Brand image and equity: the mediating role of brand equity drivers and moderating effects of product type and word of mouth
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Article
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Brand image and equity: the mediating role of brand equity drivers and moderating effects of product type and word of mouth

Review of managerial science, 2018-10, Vol.12 (4), p.969-1002 [Peer Reviewed Journal]

Springer-Verlag Berlin Heidelberg 2017 ;Review of Managerial Science is a copyright of Springer, (2017). All Rights Reserved. ;ISSN: 1863-6683 ;EISSN: 1863-6691 ;DOI: 10.1007/s11846-017-0235-2

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19
I thought it was over, but now it is back: customer reactions to ex post time extensions of sales promotions
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Article
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I thought it was over, but now it is back: customer reactions to ex post time extensions of sales promotions

Journal of the Academy of Marketing Science, 2018-11, Vol.46 (6), p.1133-1147 [Peer Reviewed Journal]

Academy of Marketing Science 2018 ;COPYRIGHT 2018 Springer ;Journal of the Academy of Marketing Science is a copyright of Springer, (2018). All Rights Reserved. ;ISSN: 0092-0703 ;EISSN: 1552-7824 ;DOI: 10.1007/s11747-018-0600-y

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20
All the same to me: outcomes of aesthetic labor performed by frontline service providers
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Article
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All the same to me: outcomes of aesthetic labor performed by frontline service providers

Journal of the Academy of Marketing Science, 2015-11, Vol.43 (6), p.670-693 [Peer Reviewed Journal]

Academy of Marketing Science 2014 ;COPYRIGHT 2015 Springer ;Academy of Marketing Science 2015 ;ISSN: 0092-0703 ;EISSN: 1552-7824 ;DOI: 10.1007/s11747-014-0407-4 ;CODEN: JAMSDE

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