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1
Student and faculty perceptions of service quality: The moderating role of the institutional aspects
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Article
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Student and faculty perceptions of service quality: The moderating role of the institutional aspects

Higher education, 2015-09, Vol.70 (3), p.567-584 [Peer Reviewed Journal]

Springer Science+Business Media 2015 ;Springer Science+Business Media Dordrecht 2015 ;COPYRIGHT 2015 Springer ;ISSN: 0018-1560 ;EISSN: 1573-174X ;DOI: 10.1007/s10734-014-9857-3 ;CODEN: HREDAN

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2
The student-as-consumer approach in higher education and its effects on academic performance
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Article
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The student-as-consumer approach in higher education and its effects on academic performance

Studies in higher education (Dorchester-on-Thames), 2017-11, Vol.42 (11), p.1958-1978 [Peer Reviewed Journal]

2016 The Author(s). Published by Informa UK Limited, trading as Taylor & Francis Group 2016 ;ISSN: 0307-5079 ;EISSN: 1470-174X ;DOI: 10.1080/03075079.2015.1127908

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3
Use of multiple methodologies for developing a customer-oriented model of total quality management in higher education
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Article
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Use of multiple methodologies for developing a customer-oriented model of total quality management in higher education

International journal of educational management, 2016-04, Vol.30 (3), p.326-353 [Peer Reviewed Journal]

Emerald Group Publishing Limited ;Emerald Group Publishing Limited 2016 ;ISSN: 0951-354X ;EISSN: 1758-6518 ;DOI: 10.1108/IJEM-09-2014-0126

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4
Scale development for school administrators' corporate reputation building studies
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Article
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Scale development for school administrators' corporate reputation building studies

International journal of educational management, 2023-01, Vol.37 (1), p.147-163 [Peer Reviewed Journal]

Emerald Publishing Limited ;Emerald Publishing Limited. ;ISSN: 0951-354X ;EISSN: 1758-6518 ;DOI: 10.1108/IJEM-06-2022-0219

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5
What constitutes quality to students in higher education? An empirical investigation of course-level student expectations
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Article
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What constitutes quality to students in higher education? An empirical investigation of course-level student expectations

Quality assurance in education, 2021-09, Vol.29 (2/3), p.116-134 [Peer Reviewed Journal]

Emerald Publishing Limited ;Emerald Publishing Limited 2021 ;ISSN: 0968-4883 ;EISSN: 1758-7662 ;DOI: 10.1108/QAE-07-2020-0088

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6
Translanguaging and the body
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Article
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Translanguaging and the body

International journal of multilingualism, 2017-07, Vol.14 (3), p.250-268 [Peer Reviewed Journal]

2017 The Author(s). Published by Informa UK Limited, trading as Taylor & Francis Group 2017 ;ISSN: 1479-0718 ;EISSN: 1747-7530 ;DOI: 10.1080/14790718.2017.1315809

Digital Resources/Online E-Resources

7
Implementing service excellence in higher education
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Article
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Implementing service excellence in higher education

Education & training (London), 2009-11, Vol.51 (8/9), p.769-780 [Peer Reviewed Journal]

Emerald Group Publishing Limited ;Copyright Emerald Group Publishing Limited 2009 ;ISSN: 0040-0912 ;EISSN: 1758-6127 ;DOI: 10.1108/00400910911005299 ;CODEN: EDUTAK

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8
A Unidimensional Instrument for Measuring Internal Marketing Concept in the Higher Education Sector: IM-11 Scale
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Article
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A Unidimensional Instrument for Measuring Internal Marketing Concept in the Higher Education Sector: IM-11 Scale

Quality assurance in education, 2017-01, Vol.25 (3), p.343-361 [Peer Reviewed Journal]

Emerald Publishing Limited 2017 ;ISSN: 0968-4883 ;EISSN: 1758-7662 ;DOI: 10.1108/QAE-02-2016-0009

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9
Students and university websites—consumers of corporate brands or novices in the academic community?
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Article
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Students and university websites—consumers of corporate brands or novices in the academic community?

Higher education, 2019-06, Vol.77 (6), p.995-1013 [Peer Reviewed Journal]

Springer Nature B.V. 2019 ;Springer Nature B.V. 2018 ;COPYRIGHT 2019 Springer ;Higher Education is a copyright of Springer, (2018). All Rights Reserved. ;ISSN: 0018-1560 ;EISSN: 1573-174X ;DOI: 10.1007/s10734-018-0315-5

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10
Analysing the role of business intelligence, knowledge sharing and organisational innovation on gaining competitive advantage
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Article
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Analysing the role of business intelligence, knowledge sharing and organisational innovation on gaining competitive advantage

The journal of workplace learning, 2017-05, Vol.29 (4), p.250-267 [Peer Reviewed Journal]

Emerald Publishing Limited ;Emerald Publishing Limited 2017 ;ISSN: 1366-5626 ;EISSN: 1758-7859 ;DOI: 10.1108/JWL-07-2016-0070

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11
Student engagement, pedagogical imaginaries and the future of arts and humanities teaching and learning in higher education
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Article
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Student engagement, pedagogical imaginaries and the future of arts and humanities teaching and learning in higher education

Arts and humanities in higher education, 2023-02, Vol.22 (1), p.81-99 [Peer Reviewed Journal]

The Author(s) 2022 ;ISSN: 1474-0222 ;EISSN: 1741-265X ;DOI: 10.1177/14740222221125623

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12
A disruptive model for delivering higher education programs within the context of entrepreneurship education
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Article
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A disruptive model for delivering higher education programs within the context of entrepreneurship education

Education & training (London), 2022-02, Vol.64 (1), p.126-140 [Peer Reviewed Journal]

Emerald Publishing Limited ;Emerald Publishing Limited 2021 ;ISSN: 0040-0912 ;EISSN: 1758-6127 ;DOI: 10.1108/ET-03-2021-0102

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13
Filling in the Gaps in Higher Education Quality: An Analysis of Italian Students' Value Expectations and Perceptions
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Article
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Filling in the Gaps in Higher Education Quality: An Analysis of Italian Students' Value Expectations and Perceptions

International journal of educational management, 2020-01, Vol.34 (1), p.203-216 [Peer Reviewed Journal]

Emerald Publishing Limited 2019 ;ISSN: 0951-354X ;EISSN: 1758-6518 ;DOI: 10.1108/IJEM-06-2019-0189

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14
University Social Responsibility and Brand Image of Private Universities in Bangkok
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Article
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University Social Responsibility and Brand Image of Private Universities in Bangkok

International journal of educational management, 2016-05, Vol.30 (4), p.571-591 [Peer Reviewed Journal]

Emerald Group Publishing Limited 2016 ;ISSN: 0951-354X ;EISSN: 1758-6518 ;DOI: 10.1108/IJEM-10-2014-0136

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15
HRD practices and talent management in the companies with the employer brand
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Article
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HRD practices and talent management in the companies with the employer brand

European journal of training and development, 2012-01, Vol.36 (1), p.86-104 [Peer Reviewed Journal]

Emerald Group Publishing Limited ;ISSN: 2046-9012 ;EISSN: 2046-9020 ;DOI: 10.1108/03090591211192647

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16
Early Steps in Learning about Organizational Learning in Customization Settings: A Communication Perspective
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Article
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Early Steps in Learning about Organizational Learning in Customization Settings: A Communication Perspective

The learning organization, 2019, Vol.26 (1), p.27-43 [Peer Reviewed Journal]

Annika Engström and Nikolas Käkelä. This work is published under https://creativecommons.org/licenses/by-nc/3.0/legalcode (the “License”). Notwithstanding the ProQuest Terms and Conditions, you may use this content in accordance with the terms of the License. ;ISSN: 0969-6474 ;ISSN: 1758-7905 ;EISSN: 1758-7905 ;DOI: 10.1108/TLO-09-2018-0150

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17
Decoding and designing massive open online courses (MOOCs)
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Article
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Decoding and designing massive open online courses (MOOCs)

Interactive technology and smart education, 2023-02, Vol.20 (1), p.89-105 [Peer Reviewed Journal]

Emerald Publishing Limited. ;ISSN: 1741-5659 ;EISSN: 1758-8510 ;DOI: 10.1108/ITSE-08-2021-0146

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18
Relational capital quality and client loyalty: firm-level evidence from pharmaceuticals, Pakistan
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Article
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Relational capital quality and client loyalty: firm-level evidence from pharmaceuticals, Pakistan

The learning organization, 2016-01, Vol.23 (1), p.43-60 [Peer Reviewed Journal]

Emerald Group Publishing Limited ;Emerald Group Publishing Limited 2016 ;ISSN: 0969-6474 ;EISSN: 1758-7905 ;DOI: 10.1108/TLO-05-2015-0030

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19
Mediating role of organizational learning on the relationship between market orientation and innovativeness
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Article
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Mediating role of organizational learning on the relationship between market orientation and innovativeness

The learning organization, 2016-07, Vol.23 (5), p.370-384 [Peer Reviewed Journal]

Emerald Group Publishing Limited ;Emerald Group Publishing Limited 2016 ;ISSN: 0969-6474 ;EISSN: 1758-7905 ;DOI: 10.1108/TLO-09-2013-0051

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20
Teaching marketing to non-marketers: some experiences from New Zealand and the UK
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Article
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Teaching marketing to non-marketers: some experiences from New Zealand and the UK

Education & training (London), 2018-10, Vol.60 (9), p.1070-1083 [Peer Reviewed Journal]

Emerald Publishing Limited ;Emerald Publishing Limited 2018 ;ISSN: 0040-0912 ;EISSN: 1758-6127 ;DOI: 10.1108/ET-03-2018-0063

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