Results 1 - 20 of 50,828 for All Library Resources
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| Result Number | Material Type | Add to My Shelf Action | Record Details and Options |
|---|---|---|---|
| 1 |
Material Type: Book
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Statistical methods in customer relationship managementISBN: 9781119993209 ;ISBN: 9781118349205 ;ISBN: 1119993202 ;ISBN: 1118349202 ;ISBN: 9781118349199 ;ISBN: 1118349199 ;EISBN: 1118349202 ;EISBN: 9781118349205 ;EISBN: 9781119993209 ;EISBN: 1119993202 ;EISBN: 9781118349199 ;EISBN: 1118349199 ;DOI: 10.1002/9781118349212 ;OCLC: 784708386 ;LCCallNum: HF5415.5 .K864 2012ebFull text available |
| 2 |
Material Type: Book
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Customer RelationsISBN: 1617612103 ;ISBN: 9781617612107 ;EISBN: 9781617613692 ;EISBN: 161761369XFull text available |
| 3 |
Material Type: Book
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Implementing Microsoft Dynamics 365 Customer EngagementISBN: 1838556877 ;ISBN: 9781838556877 ;EISBN: 1838556877 ;EISBN: 9781838556877Full text available |
| 4 |
Material Type: Book
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Social network analysis in telecommunicationsISBN: 9781118010945 ;ISBN: 1118010949 ;ISBN: 047064754X ;ISBN: 9780470647547 ;ISBN: 9781118010952 ;ISBN: 1118010957 ;ISBN: 1118010779 ;ISBN: 9781118010778 ;EISBN: 9781118010945 ;EISBN: 1118010949 ;EISBN: 047064754X ;EISBN: 9780470647547 ;EISBN: 9781118010952 ;EISBN: 1118010957 ;DOI: 10.1002/9781119200529 ;OCLC: 729627489 ;LCCallNum: HE7631.R45Full text available |
| 5 |
Material Type: Book
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Salesforce data architecture and management designer certification guide: a comprehensive guide to acing the Salesforce Data Architect certification examEISBN: 9781801818025 ;EISBN: 1801818029Full text available |
| 6 |
Material Type: Article
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When We Don't Own the Things We Use, Will We Still Love Them?MIT Sloan management review, 2022-01, Vol.63 (2), p.16-18 [Peer Reviewed Journal]Copyright Massachusetts Institute of Technology, Cambridge, MA Winter 2022 ;ISSN: 1532-9194 ;EISSN: 1532-8937Full text available |
| 7 |
Material Type: Article
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Customer engagement in serviceJournal of the Academy of Marketing Science, 2019-01, Vol.47 (1), p.138-160 [Peer Reviewed Journal]Academy of Marketing Science 2017 ;COPYRIGHT 2019 Springer ;Journal of the Academy of Marketing Science is a copyright of Springer, (2017). All Rights Reserved. ;ISSN: 0092-0703 ;EISSN: 1552-7824 ;DOI: 10.1007/s11747-017-0565-2Full text available |
| 8 |
Material Type: Book
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Augmented Customer Strategy: CRM in the Digital AgeISBN: 9781786303721 ;ISBN: 1786303728 ;EISBN: 9781119618249 ;EISBN: 111961824X ;DOI: 10.1002/9781119618324 ;OCLC: 1099525260Full text available |
| 9 |
Material Type: Book
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Microsoft Dynamics CRM 2011 Administration BibleISBN: 0470568143 ;ISBN: 9780470568149 ;EISBN: 1118029216 ;EISBN: 9781118029213 ;EISBN: 0470568143 ;EISBN: 9780470568149 ;OCLC: 701704174 ;LCCallNum: HF5415.5 .W57 2011ebFull text available |
| 10 |
Material Type: Article
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Critical service logic: making sense of value creation and co-creationJournal of the Academy of Marketing Science, 2013-03, Vol.41 (2), p.133-150 [Peer Reviewed Journal]Academy of Marketing Science 2012 ;COPYRIGHT 2013 Springer ;Academy of Marketing Science 2013 ;ISSN: 0092-0703 ;EISSN: 1552-7824 ;DOI: 10.1007/s11747-012-0308-3 ;CODEN: JAMSDEFull text available |
| 11 |
Material Type: Book
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Microsoft Dynamics CRM 2011 Application DesignISBN: 1849684561 ;ISBN: 9781849684569 ;EISBN: 9781849684576 ;EISBN: 184968457X ;OCLC: 823719027Full text available |
| 12 |
Material Type: Book
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Managing Customer Experiences in an Omnichannel World: Melody of Online and Offline Environments in the Customer JourneyISBN: 9781800433892 ;ISBN: 1800433891 ;EISBN: 9781800433885 ;EISBN: 1800433883 ;OCLC: 1223093127Full text available |
| 13 |
Material Type: Article
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A Generalized Multidimensional Scale for Measuring Customer EngagementJournal of marketing theory and practice, 2014-10, Vol.22 (4), p.401-420 [Peer Reviewed Journal]Copyright Taylor & Francis Group, LLC 2014 ;Copyright © 2014 M.E. Sharpe, Inc. ;Copyright M. E. Sharpe Inc. Fall 2014 ;ISSN: 1069-6679 ;EISSN: 1944-7175 ;DOI: 10.2753/MTP1069-6679220404Full text available |
| 14 |
Material Type: Article
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Cocreative customer practices: Effects of health care customer value cocreation practices on well-beingJournal of business research, 2017, Vol.70, p.55 [Peer Reviewed Journal]ISSN: 1873-7978 ;ISSN: 0148-2963 ;EISSN: 1873-7978 ;DOI: 10.1016/j.jbusres.2016.07.006Digital Resources/Online E-Resources |
| 15 |
Material Type: Article
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Capability Framework Implementing Pay-Per-Outcome Business Model in Equipment Manufacturing CompaniesJournal of business models, 2022-01, Vol.10 (1), p.30-412022. This work is published under https://creativecommons.org/licenses/by-nc-nd/3.0/ (the “License”). Notwithstanding the ProQuest Terms and Conditions, you may use this content in accordance with the terms of the License. ;EISSN: 2246-2465 ;DOI: 10.54337/ibm.v10i1.6785Full text available |
| 16 |
Material Type: Article
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Customer Nontransactional Value Cocreation in an Online Hotel Brand Community: Driving Motivation, Engagement Behavior, and Value BeneficiaryJournal of travel research, 2022-05, Vol.61 (5), p.1088-1104 [Peer Reviewed Journal]The Author(s) 2021 ;ISSN: 0047-2875 ;EISSN: 1552-6763 ;DOI: 10.1177/00472875211024752Digital Resources/Online E-Resources |
| 17 |
Material Type: Article
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Consumers' Concerns and Perceptions of Farm Animal WelfareAnimals (Basel), 2020-02, Vol.10 (3), p.385 [Peer Reviewed Journal]COPYRIGHT 2020 MDPI AG ;2020 by the authors. 2020 ;ISSN: 2076-2615 ;EISSN: 2076-2615 ;DOI: 10.3390/ani10030385 ;PMID: 32120935Full text available |
| 18 |
Material Type: Article
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Co-creation: A Key Link Between Corporate Social Responsibility, Customer Trust, and Customer LoyaltyJournal of business ethics, 2020-04, Vol.163 (1), p.151-166 [Peer Reviewed Journal]Springer Nature B.V. 2020 ;Springer Nature B.V. 2018 ;Journal of Business Ethics is a copyright of Springer, (2018). All Rights Reserved. ;ISSN: 0167-4544 ;EISSN: 1573-0697 ;DOI: 10.1007/s10551-018-4015-yFull text available |
| 19 |
Material Type: Conference Proceeding
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Perceived Social Presence of Anthropomorphized ChatbotsAdvances in Consumer Research, 2020, Vol.48, p.52 [Peer Reviewed Journal]Copyright Association for Consumer Research 2020 ;ISSN: 0098-9258Full text available |
| 20 |
Material Type: Article
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Good, better, engaged? The effect of company-initiated customer engagement behavior on shareholder valueJournal of the Academy of Marketing Science, 2018-05, Vol.46 (3), p.366-383 [Peer Reviewed Journal]The Author(s) 2017 ;COPYRIGHT 2018 Springer ;Journal of the Academy of Marketing Science is a copyright of Springer, (2017). All Rights Reserved. ;ISSN: 0092-0703 ;EISSN: 1552-7824 ;DOI: 10.1007/s11747-017-0539-4Full text available |
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