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Results 1 - 20 of 43,990  for All Library Resources

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1
Mathematical Model for Determining Costs of Unsatisfied Customers of HoReCa Industry
Mathematical Model for Determining Costs of Unsatisfied Customers of HoReCa Industry
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Mathematical Model for Determining Costs of Unsatisfied Customers of HoReCa Industry

Amfiteatru economic, 2022-02, Vol.24 (59), p.268-288 [Peer Reviewed Journal]

2022. This work is published under https://creativecommons.org/licenses/by/4.0/ (the “License”). Notwithstanding the ProQuest Terms and Conditions, you may use this content in accordance with the terms of the License. ;ISSN: 1582-9146 ;ISSN: 2247-9104 ;EISSN: 2247-9104 ;DOI: 10.24818/EA/2022/59/268

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2
Internal marketing analysis for improving the internal consumer satisfaction and customer orientation of employees in private-owned sports center
Internal marketing analysis for improving the internal consumer satisfaction and customer orientation of employees in private-owned sports center
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Internal marketing analysis for improving the internal consumer satisfaction and customer orientation of employees in private-owned sports center

PloS one, 2023-08, Vol.18 (8), p.e0286021-e0286021 [Peer Reviewed Journal]

Copyright: © 2023 Xu et al. This is an open access article distributed under the terms of the Creative Commons Attribution License, which permits unrestricted use, distribution, and reproduction in any medium, provided the original author and source are credited. ;COPYRIGHT 2023 Public Library of Science ;2023 Xu et al. This is an open access article distributed under the terms of the Creative Commons Attribution License: http://creativecommons.org/licenses/by/4.0/ (the “License”), which permits unrestricted use, distribution, and reproduction in any medium, provided the original author and source are credited. Notwithstanding the ProQuest Terms and Conditions, you may use this content in accordance with the terms of the License. ;2023 Xu et al 2023 Xu et al ;2023 Xu et al. This is an open access article distributed under the terms of the Creative Commons Attribution License: http://creativecommons.org/licenses/by/4.0/ (the “License”), which permits unrestricted use, distribution, and reproduction in any medium, provided the original author and source are credited. Notwithstanding the ProQuest Terms and Conditions, you may use this content in accordance with the terms of the License. ;ISSN: 1932-6203 ;EISSN: 1932-6203 ;DOI: 10.1371/journal.pone.0286021 ;PMID: 37561768

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3
Organizational citizenship behaviors perceived by collectivistic 50-and-older customers and medical-care service performance: an application of stimulus-organism-response theory
Organizational citizenship behaviors perceived by collectivistic 50-and-older customers and medical-care service performance: an application of stimulus-organism-response theory
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Organizational citizenship behaviors perceived by collectivistic 50-and-older customers and medical-care service performance: an application of stimulus-organism-response theory

Asia Pacific journal of marketing and logistics, 2022-11, Vol.34 (10), p.2237-2268 [Peer Reviewed Journal]

Emerald Publishing Limited ;Emerald Publishing Limited. ;ISSN: 1355-5855 ;EISSN: 1758-4248 ;DOI: 10.1108/APJML-01-2021-0027

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4
Customer win-back: the role of attributions and perceptions in customers’ willingness to return
Customer win-back: the role of attributions and perceptions in customers’ willingness to return
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Customer win-back: the role of attributions and perceptions in customers’ willingness to return

Journal of the Academy of Marketing Science, 2016-03, Vol.44 (2), p.218-240 [Peer Reviewed Journal]

Academy of Marketing Science 2015 ;COPYRIGHT 2016 Springer ;Academy of Marketing Science 2016 ;ISSN: 0092-0703 ;EISSN: 1552-7824 ;DOI: 10.1007/s11747-015-0453-6 ;CODEN: JAMSDE

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5
Brand love: the emotional bridge between experience and engagement, generation-M perspective
Brand love: the emotional bridge between experience and engagement, generation-M perspective
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Brand love: the emotional bridge between experience and engagement, generation-M perspective

The journal of product & brand management, 2019-03, Vol.28 (2), p.200-215 [Peer Reviewed Journal]

Emerald Publishing Limited ;Emerald Publishing Limited 2019 ;ISSN: 1061-0421 ;EISSN: 2054-1643 ;DOI: 10.1108/JPBM-04-2018-1852

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6
Social media engagement behavior: A framework for engaging customers through social media content
Social media engagement behavior: A framework for engaging customers through social media content
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Social media engagement behavior: A framework for engaging customers through social media content

European journal of marketing, 2019-10, Vol.53 (10), p.2213-2243 [Peer Reviewed Journal]

Emerald Publishing Limited 2019 ;ISSN: 0309-0566 ;EISSN: 1758-7123 ;DOI: 10.1108/EJM-03-2017-0182

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7
Dashed expectations in service experiences. Effects of robots human-likeness on customers’ responses
Dashed expectations in service experiences. Effects of robots human-likeness on customers’ responses
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Dashed expectations in service experiences. Effects of robots human-likeness on customers’ responses

European journal of marketing, 2023-03, Vol.57 (4), p.957-986 [Peer Reviewed Journal]

Emerald Publishing Limited ;Emerald Publishing Limited. ;ISSN: 0309-0566 ;EISSN: 1758-7123 ;DOI: 10.1108/EJM-03-2021-0220

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8
Executing on a customer engagement strategy
Executing on a customer engagement strategy
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Executing on a customer engagement strategy

Journal of the Academy of Marketing Science, 2017-05, Vol.45 (3), p.289-293 [Peer Reviewed Journal]

Academy of Marketing Science 2017 ;COPYRIGHT 2017 Springer ;Journal of the Academy of Marketing Science is a copyright of Springer, 2017. ;ISSN: 0092-0703 ;EISSN: 1552-7824 ;DOI: 10.1007/s11747-016-0513-6 ;CODEN: JAMSDE

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9
Mining voice of customers and employees in insurance companies from online reviews: a text analytics approach
Mining voice of customers and employees in insurance companies from online reviews: a text analytics approach
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Mining voice of customers and employees in insurance companies from online reviews: a text analytics approach

Benchmarking : an international journal, 2023-01, Vol.30 (1), p.1-22 [Peer Reviewed Journal]

Emerald Publishing Limited ;Emerald Publishing Limited. ;ISSN: 1463-5771 ;EISSN: 1758-4094 ;DOI: 10.1108/BIJ-12-2020-0650

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10
Internal Quality and Job Satisfaction in Health Care Services
Internal Quality and Job Satisfaction in Health Care Services
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Internal Quality and Job Satisfaction in Health Care Services

International journal of environmental research and public health, 2022-01, Vol.19 (3), p.1496 [Peer Reviewed Journal]

2022 by the authors. Licensee MDPI, Basel, Switzerland. This article is an open access article distributed under the terms and conditions of the Creative Commons Attribution (CC BY) license (https://creativecommons.org/licenses/by/4.0/). Notwithstanding the ProQuest Terms and Conditions, you may use this content in accordance with the terms of the License. ;2022 by the authors. 2022 ;ISSN: 1660-4601 ;ISSN: 1661-7827 ;EISSN: 1660-4601 ;DOI: 10.3390/ijerph19031496 ;PMID: 35162517

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11
Revisiting international marketing strategy in a digital era: Opportunities, challenges, and research directions
Revisiting international marketing strategy in a digital era: Opportunities, challenges, and research directions
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Revisiting international marketing strategy in a digital era: Opportunities, challenges, and research directions

International marketing review, 2020-05, Vol.37 (3), p.405-424 [Peer Reviewed Journal]

Emerald Publishing Limited 2019 ;ISSN: 0265-1335 ;EISSN: 1758-6763 ;DOI: 10.1108/IMR-02-2019-0080

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12
Antecedents and consequences of chatbot initial trust
Antecedents and consequences of chatbot initial trust
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Antecedents and consequences of chatbot initial trust

European journal of marketing, 2022-06, Vol.56 (6), p.1748-1771 [Peer Reviewed Journal]

Emerald Publishing Limited ;Emerald Publishing Limited. ;ISSN: 0309-0566 ;EISSN: 1758-7123 ;DOI: 10.1108/EJM-02-2020-0084

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13
Customer–brand engagement and Facebook fan-page “Like”-intention
Customer–brand engagement and Facebook fan-page “Like”-intention
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Article 		Add to My Research

Customer–brand engagement and Facebook fan-page “Like”-intention

The journal of product & brand management, 2017-01, Vol.26 (2), p.120-134 [Peer Reviewed Journal]

Emerald Publishing Limited ;Emerald Publishing Limited 2017 ;ISSN: 1061-0421 ;EISSN: 2054-1643 ;DOI: 10.1108/JPBM-02-2016-1102

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14
THE IMPACT OF CONSUMER BUYING BEHAVIOR ON CUSTOMER RELATIONSHIP MANAGEMENT IN THE BANKING SECTOR
THE IMPACT OF CONSUMER BUYING BEHAVIOR ON CUSTOMER RELATIONSHIP MANAGEMENT IN THE BANKING SECTOR
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THE IMPACT OF CONSUMER BUYING BEHAVIOR ON CUSTOMER RELATIONSHIP MANAGEMENT IN THE BANKING SECTOR

International review of management and marketing, 2019-07, Vol.9 (4), p.39-46 [Peer Reviewed Journal]

2019. This work is published under http://creativecommons.org/licenses/by/4.0/ (the “License”). Notwithstanding the ProQuest Terms and conditions, you may use this content in accordance with the terms of the License. ;ISSN: 2146-4405 ;EISSN: 2146-4405 ;DOI: 10.32479/irmm.8151

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15
How does review disconfirmation influence customer online review behavior? A mixed-method investigation
How does review disconfirmation influence customer online review behavior? A mixed-method investigation
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How does review disconfirmation influence customer online review behavior? A mixed-method investigation

International journal of contemporary hospitality management, 2020-11, Vol.32 (11), p.3685-3703 [Peer Reviewed Journal]

Emerald Publishing Limited ;Emerald Publishing Limited 2020 ;ISSN: 0959-6119 ;EISSN: 1757-1049 ;DOI: 10.1108/IJCHM-03-2020-0234

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16
Brand reputation and customer voluntary sharing behavior: the intervening roles of self-expressive brand perceptions and status seeking
Brand reputation and customer voluntary sharing behavior: the intervening roles of self-expressive brand perceptions and status seeking
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Brand reputation and customer voluntary sharing behavior: the intervening roles of self-expressive brand perceptions and status seeking

The journal of product & brand management, 2021-05, Vol.30 (4), p.565-578 [Peer Reviewed Journal]

Emerald Publishing Limited ;Emerald Publishing Limited 2020 ;ISSN: 1061-0421 ;EISSN: 2054-1643 ;DOI: 10.1108/JPBM-12-2019-2670

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17
The Typology of Consumers in Kosovo and Motivation
The Typology of Consumers in Kosovo and Motivation
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The Typology of Consumers in Kosovo and Motivation

Calitatea, 2023-10, Vol.24 (197), p.113-118 [Peer Reviewed Journal]

Copyright Romanian Society for Quality Assurance Oct 2023 ;ISSN: 1582-2559 ;DOI: 10.47750/QAS/24.197.13

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18
The missing link in the promotion of customer engagement: the roles of brand fan page attractiveness and agility
The missing link in the promotion of customer engagement: the roles of brand fan page attractiveness and agility
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The missing link in the promotion of customer engagement: the roles of brand fan page attractiveness and agility

Internet research, 2021-03, Vol.31 (2), p.587-612 [Peer Reviewed Journal]

Emerald Publishing Limited ;Emerald Publishing Limited 2020 ;ISSN: 1066-2243 ;EISSN: 2054-5657 ;DOI: 10.1108/INTR-01-2020-0025

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19
E-crm Information System for Tapis Lampung SMEs
E-crm Information System for Tapis Lampung SMEs
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E-crm Information System for Tapis Lampung SMEs

Journal of physics. Conference series, 2019-10, Vol.1338 (1), p.12051 [Peer Reviewed Journal]

Published under licence by IOP Publishing Ltd ;2019. This work is published under http://creativecommons.org/licenses/by/3.0/ (the “License”). Notwithstanding the ProQuest Terms and Conditions, you may use this content in accordance with the terms of the License. ;ISSN: 1742-6588 ;EISSN: 1742-6596 ;DOI: 10.1088/1742-6596/1338/1/012051

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20
Customers’ value co-creation with healthcare service network partners: The moderating effect of consumer vulnerability
Customers’ value co-creation with healthcare service network partners: The moderating effect of consumer vulnerability
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Customers’ value co-creation with healthcare service network partners: The moderating effect of consumer vulnerability

Journal of service theory and practice, 2019-10, Vol.29 (3), p.309-328 [Peer Reviewed Journal]

ISSN: 2055-6225 ;EISSN: 2055-6233 ;DOI: 10.1108/JSTP-08-2018-0178

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