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1	Material Type: Article	Customers' Reactions to Price Increases: Do Customer Satisfaction and Perceived Motive Fairness Matter? Journal of the Academy of Marketing Science, 2005-01, Vol.33 (1), p.36-49 [Peer Reviewed Journal] Copyright SAGE PUBLICATIONS, INC. Winter 2005 ;Academy of Marketing Science 2005. ;ISSN: 0092-0703 ;EISSN: 1552-7824 ;DOI: 10.1177/0092070304269953 ;CODEN: JAMSDE Full text available View Online Details Recommendations Reviews Times Cited External Links Citations Cited by
2	Material Type: Article	What You Can Learn From Your Customers Customer MIT Sloan management review, 2013-12, Vol.54 (2), p.75 [Peer Reviewed Journal] Copyright © Massachusetts Institute of Technology, 2013. All rights reserved. ;ISSN: 1532-9194 ;EISSN: 1532-8937 ;CODEN: SMRVAO Full text available View Online Details Recommendations Reviews Times Cited External Links Citations Cited by
3	Material Type: Article	Chinese cruise customers loyalty: the impact of customer participation and service personal values Tourism review (Association internationale d'experts scientifiques du tourisme), 2021-02, Vol.76 (1), p.255-276 [Peer Reviewed Journal] Emerald Publishing Limited ;Emerald Publishing Limited 2020 ;ISSN: 1660-5373 ;EISSN: 1759-8451 ;DOI: 10.1108/TR-03-2019-0085 Full text available View Online Details Recommendations Reviews Times Cited External Links Citations Cited by
4	Material Type: Article	Turning Visitors into Customers: A Usability-Centric Perspective on Purchase Behavior in Electronic Channels Management science, 2006-03, Vol.52 (3), p.367-382 [Peer Reviewed Journal] Copyright 2006 INFORMS ;2006 INIST-CNRS ;Copyright Institute for Operations Research and the Management Sciences Mar 2006 ;ISSN: 0025-1909 ;EISSN: 1526-5501 ;DOI: 10.1287/mnsc.1050.0442 ;CODEN: MSCIAM Full text available View Online Details Recommendations Reviews Times Cited External Links Citations Cited by
5	Material Type: Article	Wirkungsorientiertes Monitoring für die Gründungsförderprogramme „EXISTGründerstipendium" und „EXISTForschungstransfer" Zeitschrift für evaluation, 2022-04, Vol.21 (1), p.77-90 [Peer Reviewed Journal] Copyright Waxmann Verlag GmbH Apr 2022 ;ISSN: 1619-5515 ;DOI: 10.31244/zfe.2022.01.05 Full text available View Online Details Recommendations Reviews Times Cited External Links Citations Cited by
6	Material Type: Article	Tourism service providers’ physical attractiveness and customers’ service quality evaluation: is warmth or competence more important? Tourism review (Association internationale d'experts scientifiques du tourisme), 2021-02, Vol.76 (6), p.1260-1278 [Peer Reviewed Journal] Emerald Publishing Limited ;Emerald Publishing Limited 2021 ;ISSN: 1660-5373 ;EISSN: 1759-8451 ;DOI: 10.1108/TR-05-2020-0241 Full text available View Online Details Recommendations Reviews Times Cited External Links Citations Cited by
7	Material Type: Article	Smiling for tips? Will restaurant servers’ actions affect customers’ emotional contagion and tipping behavior? Tourism review (Association internationale d'experts scientifiques du tourisme), 2022-05, Vol.77 (3), p.964-985 [Peer Reviewed Journal] Emerald Publishing Limited ;Emerald Publishing Limited. ;ISSN: 1660-5373 ;EISSN: 1759-8451 ;DOI: 10.1108/TR-09-2021-0441 Full text available View Online Details Recommendations Reviews Times Cited External Links Citations Cited by
8	Material Type: Article	Hotel robots: an exploratory study of Generation Z customers in China Tourism review (Association internationale d'experts scientifiques du tourisme), 2022-08, Vol.77 (5), p.1262-1275 [Peer Reviewed Journal] Emerald Publishing Limited ;Emerald Publishing Limited. ;ISSN: 1660-5373 ;EISSN: 1660-5373 ;EISSN: 1759-8451 ;DOI: 10.1108/TR-02-2022-0095 Full text available View Online Details Recommendations Reviews Times Cited External Links Citations Cited by
9	Material Type: Article	Hotels’ self-positioned image versus customers’ perceived image: a case study of a boutique luxury hotel in Hong Kong Tourism review (Association internationale d'experts scientifiques du tourisme), 2021-02, Vol.76 (1), p.198-211 [Peer Reviewed Journal] Emerald Publishing Limited ;Emerald Publishing Limited 2020 ;ISSN: 1660-5373 ;EISSN: 1759-8451 ;DOI: 10.1108/TR-02-2019-0078 Full text available View Online Details Recommendations Reviews Times Cited External Links Citations Cited by
10	Material Type: Article	Angry Customers don't Come Back, They Get Back: The Experience and Behavioral Implications of Anger and Dissatisfaction in Services Journal of the Academy of Marketing Science, 2003-09, Vol.31 (4), p.377-393 [Peer Reviewed Journal] Copyright SAGE PUBLICATIONS, INC. Fall 2003 ;Academy of Marketing Science 2003. ;ISSN: 0092-0703 ;EISSN: 1552-7824 ;DOI: 10.1177/0092070303254412 ;CODEN: JAMSDE Full text available View Online Details Recommendations Reviews Times Cited External Links Citations Cited by
11	Material Type: Article	When Customers Disappoint: A Model of Relational Internal Marketing and Customer Complaints Journal of the Academy of Marketing Science, 2004-04, Vol.32 (2), p.112-126 [Peer Reviewed Journal] Copyright SAGE PUBLICATIONS, INC. Spring 2004 ;Academy of Marketing Science 2004. ;ISSN: 0092-0703 ;EISSN: 1552-7824 ;DOI: 10.1177/0092070303261467 ;CODEN: JAMSDE Full text available View Online Details Recommendations Reviews Times Cited External Links Citations Cited by
12	Material Type: Article	Behavioral Intentions of Customers Under the Technology Acceptance Model (TAM): Example of Migros Jet Kasa İtobiad, 2023-09, Vol.12 (3), p.1874-1903 [Peer Reviewed Journal] ISSN: 2147-1185 ;EISSN: 2147-1185 ;DOI: 10.15869/itobiad.1296686 Full text available View Online Details Recommendations Reviews Times Cited External Links Citations Cited by
13	Material Type: Article	Özdeşleşen Müşteriler Seslilik Davranışı Sergiler mi?(Do Identified Customers Exhibit Voice Behavior?) Journal of management & economics, 2023-06, Vol.30 (2), p.365-376 [Peer Reviewed Journal] ISSN: 1302-0064 ;DOI: 10.18657/yonveek.1200502 Full text available View Online Details Recommendations Reviews Times Cited External Links Citations Cited by
14	Material Type: Article	Algorithmic precarity and metric power: Managing the affective measures and customers in the gig economy Big data & society, 2022-07, Vol.9 (2), p.205395172211337 [Peer Reviewed Journal] The Author(s) 2022 ;The Author(s) 2022. This work is licensed under the Creative Commons Attribution – Non-Commercial License https://creativecommons.org/licenses/by-nc/4.0/ (the “License”). Notwithstanding the ProQuest Terms and Conditions, you may use this content in accordance with the terms of the License. ;ISSN: 2053-9517 ;EISSN: 2053-9517 ;DOI: 10.1177/20539517221133779 Full text available View Online Details Recommendations Reviews Times Cited External Links Citations Cited by
15	Material Type: Article	THE WAY IN WHICH BIHOR COUNTY’S MOUNTAIN GUESTHOUSES ARE USING SOCIAL MEDIA TO ATTRACT CUSTOMERS Analele Universităţii din Oradea. Ştiinţe economice, 2021-12, Vol.30 (2), p.404-409 [Peer Reviewed Journal] ISSN: 1222-569X ;EISSN: 1582-5450 ;DOI: 10.47535/1991AUOES30(2)042 Full text available View Online Details Recommendations Reviews Times Cited External Links Citations Cited by
16	Material Type: Article	Concept of Online Customers Experience in Digital Banking Mednarodno Inovativno Poslovanje, 2020-11, Vol.12 (2), p.79-84 [Peer Reviewed Journal] EISSN: 1855-6175 ;DOI: 10.32015/JIBM.2020.12.2.8.79-84 Full text available View Online Details Recommendations Reviews Times Cited External Links Citations Cited by
17	Material Type: Article	The Influence of Corporate Character on Customers and Employees: Exploring Similarities and Differences Journal of the Academy of Marketing Science, 2006-04, Vol.34 (2), p.138-146 [Peer Reviewed Journal] Copyright SAGE PUBLICATIONS, INC. Spring 2006 ;ISSN: 0092-0703 ;EISSN: 1552-7824 ;DOI: 10.1177/0092070305284975 ;CODEN: JAMSDE Full text available View Online Details Recommendations Reviews Times Cited External Links Citations Cited by
18	Material Type: Article	Assessment of the Effects of the COVID-19 Pandemic in the HoReCa Industry in the Opinion of Customers and Employees Finanse i Prawo Finansowe, 2023-06, Vol.2 (38), p.45-73 [Peer Reviewed Journal] ISSN: 2391-6478 ;EISSN: 2353-5601 ;DOI: 10.18778/2391-6478.2.38.03 Full text available View Online Details Recommendations Reviews Times Cited External Links Citations Cited by
19	Material Type: Article	Commercial Content Moderation: An opaque maze for freedom of expression and customers' opinions Rivista internazionale di filosofia e psicologia, 2020-01, Vol.11 (3), p.307-326 [Peer Reviewed Journal] ISSN: 2039-4667 ;EISSN: 2239-2629 ;DOI: 10.4453/rifp.2020.0021 Full text available View Online Details Recommendations Reviews Times Cited External Links Citations Cited by
20	Material Type: Article	The Inside Track: On the Important (But Neglected) Role of Customers in the Resource-Based View of Strategy and Firm Growth Journal of management studies, 2005-12, Vol.42 (8), p.1519-1548 [Peer Reviewed Journal] Copyright Blackwell Publishing Dec 2005 ;ISSN: 0022-2380 ;ISSN: 1467-6486 ;EISSN: 1467-6486 ;DOI: 10.1111/j.1467-6486.2005.00555.x ;CODEN: JMASB2 Full text available View Online Details Recommendations Reviews Times Cited External Links Citations Cited by

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Results 1 - 20 of 41,436 for All Library Resources

Copyright SAGE PUBLICATIONS, INC. Winter 2005 ;Academy of Marketing Science 2005. ;ISSN: 0092-0703 ;EISSN: 1552-7824 ;DOI: 10.1177/0092070304269953 ;CODEN: JAMSDE

Copyright © Massachusetts Institute of Technology, 2013. All rights reserved. ;ISSN: 1532-9194 ;EISSN: 1532-8937 ;CODEN: SMRVAO

Emerald Publishing Limited ;Emerald Publishing Limited 2020 ;ISSN: 1660-5373 ;EISSN: 1759-8451 ;DOI: 10.1108/TR-03-2019-0085

Copyright 2006 INFORMS ;2006 INIST-CNRS ;Copyright Institute for Operations Research and the Management Sciences Mar 2006 ;ISSN: 0025-1909 ;EISSN: 1526-5501 ;DOI: 10.1287/mnsc.1050.0442 ;CODEN: MSCIAM

Copyright Waxmann Verlag GmbH Apr 2022 ;ISSN: 1619-5515 ;DOI: 10.31244/zfe.2022.01.05

Emerald Publishing Limited ;Emerald Publishing Limited 2021 ;ISSN: 1660-5373 ;EISSN: 1759-8451 ;DOI: 10.1108/TR-05-2020-0241

Emerald Publishing Limited ;Emerald Publishing Limited. ;ISSN: 1660-5373 ;EISSN: 1759-8451 ;DOI: 10.1108/TR-09-2021-0441

Emerald Publishing Limited ;Emerald Publishing Limited. ;ISSN: 1660-5373 ;EISSN: 1660-5373 ;EISSN: 1759-8451 ;DOI: 10.1108/TR-02-2022-0095

Emerald Publishing Limited ;Emerald Publishing Limited 2020 ;ISSN: 1660-5373 ;EISSN: 1759-8451 ;DOI: 10.1108/TR-02-2019-0078

Copyright SAGE PUBLICATIONS, INC. Fall 2003 ;Academy of Marketing Science 2003. ;ISSN: 0092-0703 ;EISSN: 1552-7824 ;DOI: 10.1177/0092070303254412 ;CODEN: JAMSDE

Copyright SAGE PUBLICATIONS, INC. Spring 2004 ;Academy of Marketing Science 2004. ;ISSN: 0092-0703 ;EISSN: 1552-7824 ;DOI: 10.1177/0092070303261467 ;CODEN: JAMSDE

ISSN: 2147-1185 ;EISSN: 2147-1185 ;DOI: 10.15869/itobiad.1296686

ISSN: 1302-0064 ;DOI: 10.18657/yonveek.1200502

ISSN: 1222-569X ;EISSN: 1582-5450 ;DOI: 10.47535/1991AUOES30(2)042

EISSN: 1855-6175 ;DOI: 10.32015/JIBM.2020.12.2.8.79-84

Copyright SAGE PUBLICATIONS, INC. Spring 2006 ;ISSN: 0092-0703 ;EISSN: 1552-7824 ;DOI: 10.1177/0092070305284975 ;CODEN: JAMSDE

ISSN: 2391-6478 ;EISSN: 2353-5601 ;DOI: 10.18778/2391-6478.2.38.03

ISSN: 2039-4667 ;EISSN: 2239-2629 ;DOI: 10.4453/rifp.2020.0021

Copyright Blackwell Publishing Dec 2005 ;ISSN: 0022-2380 ;ISSN: 1467-6486 ;EISSN: 1467-6486 ;DOI: 10.1111/j.1467-6486.2005.00555.x ;CODEN: JMASB2

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