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| Result Number | Material Type | Add to My Shelf Action | Record Details and Options |
|---|---|---|---|
| 1 |
Material Type: Article
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SERVICES IN BUSINESS AVIATIONPerner's contacts, 2017-07, Vol.12 (2) [Peer Reviewed Journal]EISSN: 1801-674XFull text available |
| 2 |
Material Type: Article
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The Relationship between Service Quality, Customer Satisfaction and Customer Loyalty: An Investigation in Vietnamese Retail Banking SectorJournal of competitiveness, 2016-06, Vol.8 (2), p.103-116 [Peer Reviewed Journal]Copyright Tomas Bata University in Zlin, Faculty of Management and Economics Jun 2016 ;ISSN: 1804-171X ;EISSN: 1804-1728 ;DOI: 10.7441/joc.2016.02.08Full text available |
| 3 |
Material Type: Article
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Interfunkční koordinace v širším pojetí a nabídka služebScientific Papers of the University of Pardubice. Series D, Faculty of Economics and Administration, 2018-01 (44), p.233 [Peer Reviewed Journal]2018. Notwithstanding the ProQuest Terms and Conditions, you may use this content in accordance with the associated terms available at https://knihovna.upce.cz/uk/open-access ;ISSN: 1211-555X ;EISSN: 1804-8048Full text available |
| 4 |
Material Type: Article
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Relationship quality and exhibitor's performance in leisure trade showsE+M Ekonomie a Management, 2015-01, Vol.18 (3), p.129-143 [Peer Reviewed Journal]COPYRIGHT 2015 Technical University of Liberec ;Copyright Technical University of Liberec 2015 ;ISSN: 1212-3609 ;ISSN: 0267-257X ;ISSN: 1520-6653 ;ISSN: 2162-3066 ;ISSN: 0033-5177 ;ISSN: 0092-0703 ;ISSN: 1534-844X ;ISSN: 1520-6793 ;ISSN: 0960-4529 ;ISSN: 0160-7383 ;ISSN: 1758-7123 ;ISSN: 0093-5301 ;ISSN: 1138-1442 ;ISSN: 0261-5177 ;ISSN: 0940-9467 ;ISSN: 1094-6705 ;ISSN: 0022-2429 ;ISSN: 0148-2963 ;ISSN: 0887-6045 ;ISSN: 0444-8630 ;ISSN: 0925-5273 ;ISSN: 2069-5519 ;ISSN: 0263-4503 ;ISSN: 0923-0645 ;ISSN: 0265-0487 ;ISSN: 1553-5827 ;ISSN: 0885-8624 ;ISSN: 0121-5051 ;ISSN: 0957-4174 ;ISSN: 0019-8501 ;ISSN: 0022-2437 ;EISSN: 2336-5064 ;EISSN: 1138-1442 ;DOI: 10.15240/tul/001/2015-3-012Full text available |
| 5 |
Material Type: Article
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The Antecedents of Customer Loyalty: An Empirical Investigation in Life Insurance ContextJournal of competitiveness, 2013-06, Vol.5 (2), p.139-163 [Peer Reviewed Journal]Copyright Tomas Bata University in Zlin, Faculty of Management and Economics Jun 2013 ;ISSN: 1804-171X ;EISSN: 1804-1728 ;DOI: 10.7441/joc.2013.02.10Full text available |
| 6 |
Material Type: Article
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Customer Relationship Management Approach and Student Satisfaction in Higher Education MarketingJournal of competitiveness, 2014-09, Vol.6 (3), p.49-62 [Peer Reviewed Journal]Copyright Tomas Bata University in Zlin, Faculty of Management and Economics Sep 2014 ;ISSN: 1804-171X ;EISSN: 1804-1728 ;DOI: 10.7441/joc.2014.03.04Full text available |
| 7 |
Material Type: Article
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Strategic Alliance Typology and Survival Chances among Medium-Sized Manufacturing Firms in TanzaniaJournal of competitiveness, 2015-06, Vol.7 (2) [Peer Reviewed Journal]Copyright Tomas Bata University in Zlin, Faculty of Management and Economics Jun 2015 ;ISSN: 1804-171X ;EISSN: 1804-1728 ;DOI: 10.7441/joc.joc.2015.02.03Full text available |
| 8 |
Material Type: Article
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The Factors Influencing Satisfaction with Public City Transport: A Structural Equation Modelling ApproachJournal of competitiveness, 2015-12, Vol.7 (4), p.18-32 [Peer Reviewed Journal]Copyright Tomas Bata University in Zlin, Faculty of Management and Economics Dec 2015 ;ISSN: 1804-171X ;EISSN: 1804-1728 ;DOI: 10.7441/joc.2015.04.02Full text available |
| 9 |
Material Type: Book
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Výkonnost podniku v kontextu spokojenosti zákazníka, zpětných toků, kvality, inovací a znalostíISBN: 8021096470 ;ISBN: 9788021096486 ;ISBN: 8021096489 ;ISBN: 9788021096479 ;DOI: 10.5817/CZ.MUNI.M210-9648-2020Full text available |
| 10 |
Material Type: Article
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Relevant Drivers for Customers` Churn and Retention Decision in the Nigerian Mobile Telecommunication IndustryJournal of competitiveness, 2016-09, Vol.6 (3), p.52-67 [Peer Reviewed Journal]Copyright Tomas Bata University in Zlin, Faculty of Management and Economics Sep 2016 ;ISSN: 1804-171X ;EISSN: 1804-1728 ;DOI: 10.7441/joc.2016.03.04Full text available |
| 11 |
Material Type: Article
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ANTECEDENTS AND OUTCOMES OF PERCEIVED SERVICE VALUE: EVIDENCE FROM SLOVENIAE+M ekonomie a management, 2012-01, Vol.15 (1), p.105-115 [Peer Reviewed Journal]Copyright Technical University of Liberec 2012 ;ISSN: 1212-3609 ;EISSN: 2336-5064Full text available |
| 12 |
Material Type: Article
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Organizational Citizenship Behaviour, Hospital Corporate Image and PerformanceJournal of competitiveness, 2014-03, Vol.6 (1), p.36-49 [Peer Reviewed Journal]Copyright Tomas Bata University in Zlin, Faculty of Management and Economics Mar 2014 ;ISSN: 1804-171X ;EISSN: 1804-1728 ;DOI: 10.7441/joc.2014.01.03Full text available |
| 13 |
Material Type: Article
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Internal Branding and the Competitive Performance of Private Universities in GhanaJournal of competitiveness, 2016-09, Vol.6 (3), p.22-37 [Peer Reviewed Journal]Copyright Tomas Bata University in Zlin, Faculty of Management and Economics Sep 2016 ;ISSN: 1804-171X ;EISSN: 1804-1728 ;DOI: 10.7441/joc.2016.03.02Full text available |
| 14 |
Material Type: Article
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The Main Reasons for Implementing BPM in Czech CompaniesJournal of competitiveness, 2015-09, Vol.7 (3), p.126-142 [Peer Reviewed Journal]Copyright Tomas Bata University in Zlin, Faculty of Management and Economics Sep 2015 ;ISSN: 1804-171X ;EISSN: 1804-1728 ;DOI: 10.7441/joc.2015.03.09Full text available |
| 15 |
Material Type: Article
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Competitive Position of Dependent Passenger Car Maintenance Companies - Influences, Developments and Challenges in the German MarketJournal of competitiveness, 2015-06, Vol.7 (2) [Peer Reviewed Journal]Copyright Tomas Bata University in Zlin, Faculty of Management and Economics Jun 2015 ;ISSN: 1804-171X ;EISSN: 1804-1728 ;DOI: 10.7441/joc.joc.2015.02.01Full text available |
| 16 |
Material Type: Article
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The Influence of Psychographic Variables on the Theory of Exit, Voice, and Loyalty of Customer Complaints Behaviour in BanksJournal of competitiveness, 2015-12, Vol.7 (4), p.48-67 [Peer Reviewed Journal]Copyright Tomas Bata University in Zlin, Faculty of Management and Economics Dec 2015 ;ISSN: 1804-171X ;EISSN: 1804-1728 ;DOI: 10.7441/joc.2015.04.04Full text available |
| 17 |
Material Type: Article
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Exploring the Relationships among Service Quality, Satisfaction, Trust and Store Loyalty among Retail CustomersJournal of competitiveness, 2012-12, Vol.4 (4), p.16-35 [Peer Reviewed Journal]Copyright Tomas Bata University in Zlin, Faculty of Management and Economics Dec 2012 ;ISSN: 1804-171X ;EISSN: 1804-1728 ;DOI: 10.7441/joc.2012.04.02Full text available |
| 18 |
Material Type: Article
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Determinants of Gratuity Size in the Czech Republic: Evidence from Four Inexpensive Restaurants in BrnoReview of economic perspectives, 2015-06, Vol.15 (2), p.121-135 [Peer Reviewed Journal]Copyright De Gruyter Open Sp. z o.o. 2015 ;ISSN: 1804-1663 ;ISSN: 1213-2446 ;EISSN: 1804-1663 ;DOI: 10.1515/revecp-2015-0013Full text available |
| 19 |
Material Type: Article
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Bank Image Structure: The Relationship to Consumer BehaviourJournal of competitiveness, 2014-03, Vol.6 (1), p.18-35 [Peer Reviewed Journal]Copyright Tomas Bata University in Zlin, Faculty of Management and Economics Mar 2014 ;ISSN: 1804-171X ;EISSN: 1804-1728 ;DOI: 10.7441/joc.2014.01.02Full text available |
| 20 |
Material Type: Thesises (postgraduate)
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Analýza potřeb a návrh koncepce oddělení podpory ICT v podniku poskytujícím služby u zákazníkaBez omezeníDigital Resources/Online E-Resources |
Results 1 - 20 of 66 for All Library Resources
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