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1 |
Material Type: Article
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Customer experience challenges: bringing together digital, physical and social realmsJournal of service management, 2018-11, Vol.29 (5), p.776-808 [Peer Reviewed Journal]Emerald Publishing Limited ;ISSN: 1757-5818 ;ISSN: 1757-5826 ;EISSN: 1757-5826 ;DOI: 10.1108/JOSM-04-2018-0113Full text available |
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2 |
Material Type: Article
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Why HR, corporate and marketing communication divisions should work together?: The mediating role of Indonesia Bank’s employer branding to attract job pursuit intentionInternational Journal of Research in Business and Social Science, 2022-11, Vol.11 (8), p.11-23 [Peer Reviewed Journal]Copyright Society for the Study of Business and Finance 2022 ;ISSN: 2147-4478 ;EISSN: 2147-4478 ;DOI: 10.20525/ijrbs.v11i8.2121Full text available |
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3 |
Material Type: Article
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Brave new world: service robots in the frontlineJournal of service management, 2018-11, Vol.29 (5), p.907-931 [Peer Reviewed Journal]Jochen Wirtz, Paul G. Patterson, Werner H. Kunz, Thorsten Gruber, Vinh Nhat Lu, Stefanie Paluch and Antje Martins ;ISSN: 1757-5818 ;EISSN: 1757-5826 ;DOI: 10.1108/JOSM-04-2018-0119Full text available |
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4 |
Material Type: Article
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Evaluating the role of social capital, tacit knowledge sharing, knowledge quality and reciprocity in determining innovation capability of an organizationJournal of knowledge management, 2019-08, Vol.23 (6), p.1105-1135 [Peer Reviewed Journal]Emerald Publishing Limited ;Emerald Publishing Limited 2019 ;ISSN: 1367-3270 ;EISSN: 1758-7484 ;DOI: 10.1108/JKM-03-2018-0190Full text available |
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5 |
Material Type: Article
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Transformational leadership and innovative work behavior: The role of motivation to learn, task complexity and innovation climateEuropean journal of innovation management, 2020-06, Vol.23 (3), p.402-428 [Peer Reviewed Journal]Emerald Publishing Limited 2019 ;ISSN: 1460-1060 ;EISSN: 1758-7115 ;DOI: 10.1108/EJIM-12-2018-0257Full text available |
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6 |
Material Type: Article
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Green human resource management, perceived green organizational support and their effects on hotel employees’ behavioral outcomesInternational journal of contemporary hospitality management, 2021-10, Vol.33 (10), p.3199-3222 [Peer Reviewed Journal]Emerald Publishing Limited ;Emerald Publishing Limited 2021 ;ISSN: 0959-6119 ;EISSN: 1757-1049 ;DOI: 10.1108/IJCHM-12-2020-1440Full text available |
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7 |
Material Type: Article
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Determinants of innovation capability: the roles of transformational leadership, knowledge sharing and perceived organizational supportJournal of knowledge management, 2019-04, Vol.23 (3), p.527-547 [Peer Reviewed Journal]Emerald Publishing Limited ;Emerald Publishing Limited 2019 ;ISSN: 1367-3270 ;EISSN: 1758-7484 ;DOI: 10.1108/JKM-09-2018-0568Full text available |
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8 |
Material Type: Article
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Evasive knowledge hiding in academia: when competitive individuals are asked to collaborateJournal of knowledge management, 2019-05, Vol.23 (4), p.597-618 [Peer Reviewed Journal]Emerald Publishing Limited ;Emerald Publishing Limited 2018 ;ISSN: 1367-3270 ;EISSN: 1758-7484 ;DOI: 10.1108/JKM-11-2017-0531Full text available |
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9 |
Material Type: Article
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Intellectual capital and firm performance: an extended VAIC modelJournal of intellectual capital, 2019-06, Vol.20 (3), p.406-425 [Peer Reviewed Journal]Emerald Publishing Limited ;Emerald Publishing Limited 2019 ;ISSN: 1469-1930 ;EISSN: 1758-7468 ;DOI: 10.1108/JIC-12-2017-0184Full text available |
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10 |
Material Type: Article
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The influence of the COVID-19 pandemic on the digital transformation of workInternational journal of sociology and social policy, 2020-12, Vol.40 (9/10), p.861-875 [Peer Reviewed Journal]Emerald Publishing Limited ;Emerald Publishing Limited 2020 ;ISSN: 0144-333X ;EISSN: 1758-6720 ;DOI: 10.1108/IJSSP-07-2020-0323Full text available |
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11 |
Material Type: Article
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Antecedents and consequences of intellectual capital: The role of social capital, knowledge sharing and innovationJournal of intellectual capital, 2018-08, Vol.19 (5), p.858-874 [Peer Reviewed Journal]Emerald Publishing Limited 2018 ;ISSN: 1469-1930 ;EISSN: 1758-7468 ;DOI: 10.1108/JIC-05-2017-0068Full text available |
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12 |
Material Type: Article
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Managing the human–chatbot divide: how service scripts influence service experienceJournal of service management, 2021-02, Vol.32 (2), p.246-264 [Peer Reviewed Journal]Emerald Publishing Limited ;ISSN: 1757-5818 ;EISSN: 1757-5826 ;DOI: 10.1108/JOSM-06-2019-0203Full text available |
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13 |
Material Type: Article
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Does climate for creativity mediate the impact of servant leadership on management innovation and innovative behavior in the hotel industry?International journal of contemporary hospitality management, 2020-08, Vol.32 (8), p.2497-2517 [Peer Reviewed Journal]Emerald Publishing Limited ;Emerald Publishing Limited 2020 ;ISSN: 0959-6119 ;EISSN: 1757-1049 ;DOI: 10.1108/IJCHM-03-2020-0219Full text available |
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14 |
Material Type: Article
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Construction of structural dimensions of organizational human capital competitive advantageJournal of intellectual capital, 2022-08, Vol.23 (5), p.1081-1106 [Peer Reviewed Journal]Emerald Publishing Limited ;Emerald Publishing Limited. ;ISSN: 1469-1930 ;EISSN: 1758-7468 ;DOI: 10.1108/JIC-07-2020-0223Full text available |
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15 |
Material Type: Article
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Examining the influence of internal green supply chain practices, green human resource management and supply chain environmental cooperation on firm performanceSupply chain management, 2020-06, Vol.25 (5), p.585-599 [Peer Reviewed Journal]Emerald Publishing Limited ;Emerald Publishing Limited 2020 ;ISSN: 1359-8546 ;EISSN: 1758-6852 ;DOI: 10.1108/SCM-11-2019-0405Full text available |
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16 |
Material Type: Article
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How organizational green culture influences green performance and competitive advantage: The mediating role of green innovationJournal of manufacturing technology management, 2019-01, Vol.30 (4), p.666-683 [Peer Reviewed Journal]Emerald Publishing Limited 2019 ;ISSN: 1741-038X ;EISSN: 1758-7786 ;DOI: 10.1108/JMTM-09-2018-0314Full text available |
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17 |
Material Type: Article
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Reimagining training and development programmes in municipalities of South Africa: A qualitative enquiryInternational Journal of Research in Business and Social Science, 2022-12, Vol.11 (10), p.78-84 [Peer Reviewed Journal]Copyright Society for the Study of Business and Finance 2022 ;ISSN: 2147-4478 ;EISSN: 2147-4478 ;DOI: 10.20525/ijrbs.v11i10.2183Full text available |
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18 |
Material Type: Article
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A Study on the Impact of Sustainable Leadership and Core Competencies on Sustainable Competitive Advantage in the Information Technology (IT) SectorSustainability, 2022-06, Vol.14 (11), p.6899 [Peer Reviewed Journal]COPYRIGHT 2022 MDPI AG ;2022 by the authors. Licensee MDPI, Basel, Switzerland. This article is an open access article distributed under the terms and conditions of the Creative Commons Attribution (CC BY) license (https://creativecommons.org/licenses/by/4.0/). Notwithstanding the ProQuest Terms and Conditions, you may use this content in accordance with the terms of the License. ;ISSN: 2071-1050 ;EISSN: 2071-1050 ;DOI: 10.3390/su14116899Full text available |
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19 |
Material Type: Article
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Impact of knowledge sharing on employees' service quality: the moderating role of artificial intelligenceInternational marketing review, 2022-06, Vol.39 (3), p.482-508 [Peer Reviewed Journal]Emerald Publishing Limited ;Emerald Publishing Limited. ;ISSN: 0265-1335 ;EISSN: 1758-6763 ;DOI: 10.1108/IMR-02-2021-0078Full text available |
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20 |
Material Type: Article
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Effect of intellectual capital and entrepreneurial orientation on innovation performance of manufacturing SMEs: mediating role of knowledge sharingJournal of intellectual capital, 2022-09, Vol.23 (6), p.1175-1198 [Peer Reviewed Journal]Emerald Publishing Limited ;Emerald Publishing Limited. ;ISSN: 1469-1930 ;EISSN: 1758-7468 ;DOI: 10.1108/JIC-06-2020-0186Full text available |