Result Number | Material Type | Add to My Shelf Action | Record Details and Options |
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1 |
Material Type: Article
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Money for nothing?: The impact of compensation on customer bad-mouthing behavior in service recovery encountersMarketing letters, 2023, Vol.34 (1), p.69 [Peer Reviewed Journal]ISSN: 1573-059X ;ISSN: 0923-0645 ;EISSN: 1573-059X ;DOI: 10.1007/s11002-021-09611-6Full text available |
2 |
Material Type: Article
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Organizing for digital servitization: A service ecosystem perspectiveJournal of business research, 2019-11, Vol.104, p.450 [Peer Reviewed Journal]ISSN: 1873-7978 ;ISSN: 0148-2963 ;EISSN: 1873-7978 ;DOI: 10.1016/j.jbusres.2019.02.012Digital Resources/Online E-Resources |
3 |
Material Type: Article
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Keeping the magic alive: The multiple functions of magic conceptsPublic administration review, 2024, p.1 [Peer Reviewed Journal]ISSN: 0033-3352 ;ISSN: 1540-6210 ;EISSN: 1540-6210 ;DOI: 10.1111/puar.13814Digital Resources/Online E-Resources |
4 |
Material Type: Article
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Barriers and drivers to sustainable business model innovation : Organization design and dynamic capabilitiesLong range planning, 2020-08, Vol.53 (4) [Peer Reviewed Journal]ISSN: 0024-6301 ;EISSN: 1873-1872 ;DOI: 10.1016/j.lrp.2019.101950Digital Resources/Online E-Resources |
5 |
Material Type: Article
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Guest editorial. Researching family life and consumption: Epistemological challenges and advancesQualitative market research, 2021, Vol.24 (1), p.1 [Peer Reviewed Journal]ISSN: 1758-7646 ;ISSN: 1352-2752 ;EISSN: 1758-7646 ;DOI: 10.1108/QMR-01-2021-197Full text available |
6 |
Material Type: Article
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Guest Editorial: Framing Silver Economy in a management perspective: from practice to theorySinergie (Verona), 2022-12, Vol.40 (3), p.11 [Peer Reviewed Journal]ISSN: 0393-5108 ;DOI: 10.7433/S119.2022.01Digital Resources/Online E-Resources |
7 |
Material Type: Article
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Service encounters, experiences and the customer journey: Defining the field and a call to expand our lensJournal of business research, 2017-10, Vol.79, p.269 [Peer Reviewed Journal]ISSN: 1873-7978 ;ISSN: 0148-2963 ;EISSN: 1873-7978 ;DOI: 10.1016/j.jbusres.2017.04.014Digital Resources/Online E-Resources |
8 |
Material Type: Article
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Linking institutional context to the community and career embeddedness of skilled migrants: The role of destination‑ and origin‑country identifcationsJournal of international business studies, 2024 [Peer Reviewed Journal]ISSN: 0047-2506 ;EISSN: 1478-6990 ;DOI: 10.1057/s41267-024-00683-wDigital Resources/Online E-Resources |
9 |
Material Type: Article
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Manipulation in reported dividends: Empirical evidence from US banksEconomics bulletin, 2023, Vol.43 (1), p.441 [Peer Reviewed Journal]ISSN: 1545-2921 ;EISSN: 1545-2921Full text available |
10 |
Material Type: Article
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Service Ecosystem Design: Propositions, Process Model, and Future Research AgendaJournal of service research : JSR, 2021-05, Vol.24 (2), p.168-186 [Peer Reviewed Journal]The Author(s) 2020 ;ISSN: 1094-6705 ;ISSN: 1552-7379 ;EISSN: 1552-7379 ;DOI: 10.1177/1094670520952537Digital Resources/Online E-Resources |
11 |
Material Type: Article
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Explaining organizational effectiveness—leadership styles vs. motivation profiles vs. decision‐making styles: supporting or competing dimensions?Dynamic relationships management journal, 2022, Vol.11 (1), p.37 [Peer Reviewed Journal]ISSN: 2232-5867 ;ISSN: 2350-367X ;EISSN: 2350-367X ;DOI: 10.17708/drmj.2022.v11n01a03Full text available |
12 |
Material Type: Article
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Past, Present and Future Changes in Migrant Entrepreneurship LandscapeJournal of organizational change management, 2023 [Peer Reviewed Journal]ISSN: 0953-4814 ;ISSN: 1758-7816 ;EISSN: 1758-7816Full text available |
13 |
Material Type: Article
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A bricolage perspective on service innovationJournal of business research, 2017-10, Vol.79, p.290 [Peer Reviewed Journal]ISSN: 1873-7978 ;ISSN: 0148-2963 ;EISSN: 1873-7978 ;DOI: 10.1016/j.jbusres.2017.03.021Digital Resources/Online E-Resources |
14 |
Material Type: Article
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Identifying categories of service innovation: A review and synthesis of the literatureJournal of business research, 2016-07, Vol.69 (7), p.2401 [Peer Reviewed Journal]ISSN: 1873-7978 ;ISSN: 0148-2963 ;EISSN: 1873-7978 ;DOI: 10.1016/j.jbusres.2016.01.009Digital Resources/Online E-Resources |
15 |
Material Type: Article
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Critiques of the circular economyJournal of industrial ecology, 2022-04, Vol.26 (2), p.421 [Peer Reviewed Journal]ISSN: 1088-1980 ;ISSN: 1530-9290 ;EISSN: 1530-9290 ;DOI: 10.1111/jiec.13187Digital Resources/Online E-Resources |
16 |
Material Type: Article
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An interactional perspective on age management for prolonged working lifeNordisk välfärdsforskning, 2020-12, Vol.5 (2), p.137-139 [Peer Reviewed Journal]Copyright © 2020 Author(s) ;ISSN: 2464-4161 ;EISSN: 2464-4161 ;DOI: 10.18261/issn.2464-4161-2020-02-06Full text available |
17 |
Material Type: Article
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A systems perspective on markets – Toward a research agendaJournal of business research, 2017-10, Vol.79, p.260 [Peer Reviewed Journal]ISSN: 1873-7978 ;ISSN: 0148-2963 ;EISSN: 1873-7978 ;DOI: 10.1016/j.jbusres.2017.03.011Digital Resources/Online E-Resources |
18 |
Material Type: Article
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Going the Extra Mile, Now or After a While: The Impact of Employee Proactivity in Retail Service Encounters on Customers’ Shopping ResponsesBritish journal of management, 2023 [Peer Reviewed Journal]ISSN: 1045-3172 ;ISSN: 1467-8551 ;EISSN: 1467-8551 ;DOI: 10.1111/1467-8551.12765Digital Resources/Online E-Resources |
19 |
Material Type: Article
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Systematic review on customer citizenship behavior: Clarifying the domain and future research agendaJournal of business research, 2022-02, Vol.140, p.25 [Peer Reviewed Journal]ISSN: 1873-7978 ;ISSN: 0148-2963 ;EISSN: 1873-7978 ;DOI: 10.1016/j.jbusres.2021.11.029Digital Resources/Online E-Resources |
20 |
Material Type: Article
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An experiment on the link between risk preferencesand the willingness to become a farmerJournal of the Agricultural and Applied Economics Association, 2023, Vol.2, p.686 [Peer Reviewed Journal]ISSN: 2769-2485 ;EISSN: 2769-2485 ;DOI: 10.1002/jaa2.85Digital Resources/Online E-Resources |