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Material Type: Article
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Sentiment analysis of hotel online reviews using the BERT model and ERNIE model-Data from ChinaPloS one, 2023-03, Vol.18 (3), p.e0275382-e0275382 [Peer Reviewed Journal]Copyright: © 2023 Wen et al. This is an open access article distributed under the terms of the Creative Commons Attribution License, which permits unrestricted use, distribution, and reproduction in any medium, provided the original author and source are credited. ;COPYRIGHT 2023 Public Library of Science ;2023 Wen et al. This is an open access article distributed under the terms of the Creative Commons Attribution License: http://creativecommons.org/licenses/by/4.0/ (the “License”), which permits unrestricted use, distribution, and reproduction in any medium, provided the original author and source are credited. Notwithstanding the ProQuest Terms and Conditions, you may use this content in accordance with the terms of the License. ;2023 Wen et al 2023 Wen et al ;2023 Wen et al. This is an open access article distributed under the terms of the Creative Commons Attribution License: http://creativecommons.org/licenses/by/4.0/ (the “License”), which permits unrestricted use, distribution, and reproduction in any medium, provided the original author and source are credited. Notwithstanding the ProQuest Terms and Conditions, you may use this content in accordance with the terms of the License. ;ISSN: 1932-6203 ;EISSN: 1932-6203 ;DOI: 10.1371/journal.pone.0275382 ;PMID: 36897917Full text available |
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A Study on the Evaluation of the Innovation Efficiency of Star Hotel Services Based on the DEA-Malmquist IndexMathematical problems in engineering, 2022-08, Vol.2022, p.1-8 [Peer Reviewed Journal]Copyright © 2022 Xianlin Yao et al. ;COPYRIGHT 2022 Hindawi Limited ;Copyright © 2022 Xianlin Yao et al. This is an open access article distributed under the Creative Commons Attribution License (the “License”), which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited. Notwithstanding the ProQuest Terms and Conditions, you may use this content in accordance with the terms of the License. https://creativecommons.org/licenses/by/4.0 ;ISSN: 1024-123X ;EISSN: 1563-5147 ;DOI: 10.1155/2022/3681755Full text available |
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Material Type: Article
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Effect of service quality assessment on perception of TOP hotels in terms of sentiment polarity in the Visegrad group countriesOeconomia Copernicana, 2020-12, Vol.11 (4), p.721-742 [Peer Reviewed Journal]2020. This work is published under https://creativecommons.org/licenses/by/4.0/ (the “License”). Notwithstanding the ProQuest Terms and Conditions, you may use this content in accordance with the terms of the License. ;ISSN: 2083-1277 ;EISSN: 2353-1827 ;DOI: 10.24136/oc.2020.029Full text available |
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Green Practices and Customer Evaluations of the Service Experience: The Moderating Roles of External Environmental Factors and Firm CharacteristicsJournal of business ethics, 2023-02, Vol.183 (1), p.237-253 [Peer Reviewed Journal]The Author(s), under exclusive licence to Springer Nature B.V. 2022 ;The Author(s), under exclusive licence to Springer Nature B.V. 2022. ;Distributed under a Creative Commons Attribution 4.0 International License ;ISSN: 0167-4544 ;EISSN: 1573-0697 ;DOI: 10.1007/s10551-022-05044-xFull text available |
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Material Type: Article
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THE FAST FORWARD RESHAPE OF THE HOSPITALITY INDUSTRY IN TIMES OF GLOBAL CRISIS: A HILTON HOTELS' PERSPECTIVERomanian Economic and Business Review, 2021-07, Vol.16 (2), p.106-115COPYRIGHT 2021 Romanian-American University ;Copyright Romanian-American University, Scientific Research Department Summer 2021 ;ISSN: 1842-2497 ;EISSN: 2344-4843Full text available |
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Material Type: Article
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Is pass-through of the exchange rate to restaurant and hotel prices asymmetric in the US? Role of monetary policy uncertaintyFinancial innovation (Heidelberg), 2023-12, Vol.9 (1), p.18-19, Article 18 [Peer Reviewed Journal]The Author(s) 2023. corrected publication 2023 ;The Author(s) 2023. ;The Author(s) 2023. corrected publication 2023. This work is published under http://creativecommons.org/licenses/by/4.0/ (the “License”). Notwithstanding the ProQuest Terms and Conditions, you may use this content in accordance with the terms of the License. ;The Author(s) 2023 ;ISSN: 2199-4730 ;EISSN: 2199-4730 ;DOI: 10.1186/s40854-022-00425-7 ;PMID: 36643681Full text available |
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Material Type: Article
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Wine Hotels—Intangible Heritage, Storytelling and Co-Creation in Specific Tourism OfferHeritage, 2023-03, Vol.6 (3), p.2990-3004 [Peer Reviewed Journal]COPYRIGHT 2023 MDPI AG ;2023 by the authors. Licensee MDPI, Basel, Switzerland. This article is an open access article distributed under the terms and conditions of the Creative Commons Attribution (CC BY) license (https://creativecommons.org/licenses/by/4.0/). Notwithstanding the ProQuest Terms and Conditions, you may use this content in accordance with the terms of the License. ;ISSN: 2571-9408 ;EISSN: 2571-9408 ;DOI: 10.3390/heritage6030159Full text available |
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Consumer ethnocentrism influence in choosing a hotel in domestic tourism – evidence from Romania and CroatiaEkonomski vjesnik, 2023-01, Vol.36 (1), p.181-200 [Peer Reviewed Journal]2023. This work is published under https://creativecommons.org/licenses/by-nc-nd/4.0/ (the “License”). Notwithstanding the ProQuest Terms and Conditions, you may use this content in accordance with the terms of the License. ;ISSN: 0353-359X ;ISSN: 1847-2206 ;EISSN: 1847-2206 ;DOI: 10.51680/ev.36.1.14 ;CODEN: EKVJEEFull text available |
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Material Type: Article
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GREEN MANAGEMENT IMPLEMENTATION: A CASE OF THE BULGARIAN HOTEL MARKETE+M ekonomie a management, 2022-01, Vol.25 (1), p.177-194 [Peer Reviewed Journal]COPYRIGHT 2022 Technical University of Liberec ;Copyright Technical University of Liberec 2022 ;ISSN: 1212-3609 ;EISSN: 2336-5064 ;DOI: 10.15240/tul/001/2022-1-011Full text available |
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CHALLENGES AND UNCERTAINTIES IN RIO’S HOSPITALITY INDUSTRY: THE CASE OF ASTOR HOTELSTourism and hospitality management, 2022-05, Vol.28 (1), p.233-253 [Peer Reviewed Journal]2022. This work is published under https://thm.fthm.hr/about-the-journal/aims-and-scope (the “License”). Notwithstanding the ProQuest Terms and Conditions, you may use this content in accordance with the terms of the License. ;ISSN: 1330-7533 ;EISSN: 1847-3377 ;DOI: 10.20867/thm.28.1.7Full text available |
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Material Type: Article
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Competitive survival in a devastated industry: Evidence from hotels during COVID-19Journal of Economics & Management Strategy, 2022-02 [Peer Reviewed Journal]2021. Notwithstanding the ProQuest Terms and Conditions, you may use this content in accordance with the associated terms available at https://novel-coronavirus.onlinelibrary.wiley.com ;DOI: 10.1111/jems.12446Digital Resources/Online E-Resources |
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Material Type: Article
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Service-oriented high-performance human resource practices and employee service performance: A test of serial mediation and moderation modelsJournal of management & organization, 2021-01, Vol.27 (1), p.197-233 [Peer Reviewed Journal]Copyright © Cambridge University Press and Australian and New Zealand Academy of Management 2020 ;ISSN: 1833-3672 ;EISSN: 1839-3527 ;DOI: 10.1017/jmo.2020.8Full text available |
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Material Type: Article
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Dynamic capabilities and high performance organization of hotel business: empirical investigation into world class tourism destinationTourism and hospitality management, 2019-12, Vol.25 (2), p.377-401 [Peer Reviewed Journal]2019. This work is published under NOCC (the “License”). Notwithstanding the ProQuest Terms and Conditions, you may use this content in accordance with the terms of the License. ;ISSN: 1330-7533 ;EISSN: 1847-3377 ;DOI: 10.20867/thm.25.2.8Full text available |
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DO SERVICE QUALITY AND SOCIAL MEDIA MARKETING IMPROVE CUSTOMER RETENTION IN HOTELS? TESTING THE MEDIATION EFFECTE+M ekonomie a management, 2022-01, Vol.25 (2), p.118-133 [Peer Reviewed Journal]Copyright Technical University of Liberec 2022 ;ISSN: 1212-3609 ;EISSN: 2336-5064 ;DOI: 10.15240/tul/001/2022-2-008Full text available |
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15 |
Material Type: Article
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Managing-technology enhanced tourist experience: The case of scattered hotels in IstriaManagement, 2021-06, Vol.26 (1), p.63-95 [Peer Reviewed Journal]COPYRIGHT 2021 Ekonomski Fakultet Sveucilista u Splitu ;2021. This work is published under https://creativecommons.org/licenses/by-nd/4.0 (the “License”). Notwithstanding the ProQuest Terms and Conditions, you may use this content in accordance with the terms of the License. ;ISSN: 1331-0194 ;EISSN: 1846-3363 ;DOI: 10.30924/mjcmi.26.1.5Full text available |
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16 |
Material Type: Article
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The effect of customer satisfaction on the performance of the small an medium-sized hotelsTourism and hospitality management, 2020-06, Vol.26 (1), p.69-96 [Peer Reviewed Journal]ISSN: 1330-7533 ;EISSN: 1847-3377 ;DOI: 10.20867/thm.26.1.5Full text available |
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Material Type: Article
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First Step in Social Media: Measuring the Influence of Online Management Responses on Customer SatisfactionProduction and operations management, 2014-04, Vol.23 (4), p.570-582 [Peer Reviewed Journal]2014 The Authors ;2013 Production and Operations Management Society ;Copyright Blackwell Publishers Inc. Apr 2014 ;ISSN: 1059-1478 ;EISSN: 1937-5956 ;DOI: 10.1111/poms.12043 ;CODEN: POMAENFull text available |
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Material Type: Article
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DO GENDER, AGE AND FREQUENCY OF INTERNET ACCESS MATTER ON THE PERCEIVED IMPORTANCE OF HOTEL WEBSITE FEATURES?Tourism and hospitality management, 2021-05, Vol.27 (1), p.167-187 [Peer Reviewed Journal]2021. This work is published under https://thm.fthm.hr/about-the-journal/aims-and-scope (the “License”). Notwithstanding the ProQuest Terms and Conditions, you may use this content in accordance with the terms of the License. ;ISSN: 1330-7533 ;EISSN: 1847-3377 ;DOI: 10.20867/thm.27.1.9Full text available |
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Material Type: Article
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Impact of hotel service quality on the loyalty of customersEconomic research - Ekonomska istraživanja, 2016-01, Vol.29 (1), p.559-5722016 The Author(s). Published by Informa UK Limited, trading as Taylor & Francis Group 2016 ;2016 The Author(s). Published by Informa UK Limited, trading as Taylor & Francis Group ;2016 The Author(s). Published by Informa UK Limited, trading as Taylor & Francis Group. This work is licensed under the Creative Commons Attribution License http://creativecommons.org/licenses/by/4.0/ (the “License”). Notwithstanding the ProQuest Terms and Conditions, you may use this content in accordance with the terms of the License. ;ISSN: 1331-677X ;EISSN: 1848-9664 ;DOI: 10.1080/1331677X.2016.1177465Full text available |
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Material Type: Article
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IPA AND SERVPERF QUALITY CONCEPTUALISATIONS AND THEIR ROLE IN HOTEL SERVICES SATISFACTIONTourism and hospitality management, 2019-05, Vol.25 (1), p.1-17 [Peer Reviewed Journal]2019. This work is published under NOCC (the “License”). Notwithstanding the ProQuest Terms and Conditions, you may use this content in accordance with the terms of the License. ;ISSN: 1330-7533 ;EISSN: 1847-3377 ;DOI: 10.20867/thm.25.1.4Full text available |