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1
Sentiment analysis of hotel online reviews using the BERT model and ERNIE model-Data from China
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Sentiment analysis of hotel online reviews using the BERT model and ERNIE model-Data from China

PloS one, 2023-03, Vol.18 (3), p.e0275382-e0275382 [Peer Reviewed Journal]

Copyright: © 2023 Wen et al. This is an open access article distributed under the terms of the Creative Commons Attribution License, which permits unrestricted use, distribution, and reproduction in any medium, provided the original author and source are credited. ;COPYRIGHT 2023 Public Library of Science ;2023 Wen et al. This is an open access article distributed under the terms of the Creative Commons Attribution License: http://creativecommons.org/licenses/by/4.0/ (the “License”), which permits unrestricted use, distribution, and reproduction in any medium, provided the original author and source are credited. Notwithstanding the ProQuest Terms and Conditions, you may use this content in accordance with the terms of the License. ;2023 Wen et al 2023 Wen et al ;2023 Wen et al. This is an open access article distributed under the terms of the Creative Commons Attribution License: http://creativecommons.org/licenses/by/4.0/ (the “License”), which permits unrestricted use, distribution, and reproduction in any medium, provided the original author and source are credited. Notwithstanding the ProQuest Terms and Conditions, you may use this content in accordance with the terms of the License. ;ISSN: 1932-6203 ;EISSN: 1932-6203 ;DOI: 10.1371/journal.pone.0275382 ;PMID: 36897917

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2
A Study on the Evaluation of the Innovation Efficiency of Star Hotel Services Based on the DEA-Malmquist Index
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A Study on the Evaluation of the Innovation Efficiency of Star Hotel Services Based on the DEA-Malmquist Index

Mathematical problems in engineering, 2022-08, Vol.2022, p.1-8 [Peer Reviewed Journal]

Copyright © 2022 Xianlin Yao et al. ;COPYRIGHT 2022 Hindawi Limited ;Copyright © 2022 Xianlin Yao et al. This is an open access article distributed under the Creative Commons Attribution License (the “License”), which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited. Notwithstanding the ProQuest Terms and Conditions, you may use this content in accordance with the terms of the License. https://creativecommons.org/licenses/by/4.0 ;ISSN: 1024-123X ;EISSN: 1563-5147 ;DOI: 10.1155/2022/3681755

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3
Effect of service quality assessment on perception of TOP hotels in terms of sentiment polarity in the Visegrad group countries
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Effect of service quality assessment on perception of TOP hotels in terms of sentiment polarity in the Visegrad group countries

Oeconomia Copernicana, 2020-12, Vol.11 (4), p.721-742 [Peer Reviewed Journal]

2020. This work is published under https://creativecommons.org/licenses/by/4.0/ (the “License”). Notwithstanding the ProQuest Terms and Conditions, you may use this content in accordance with the terms of the License. ;ISSN: 2083-1277 ;EISSN: 2353-1827 ;DOI: 10.24136/oc.2020.029

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4
Green Practices and Customer Evaluations of the Service Experience: The Moderating Roles of External Environmental Factors and Firm Characteristics
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Green Practices and Customer Evaluations of the Service Experience: The Moderating Roles of External Environmental Factors and Firm Characteristics

Journal of business ethics, 2023-02, Vol.183 (1), p.237-253 [Peer Reviewed Journal]

The Author(s), under exclusive licence to Springer Nature B.V. 2022 ;The Author(s), under exclusive licence to Springer Nature B.V. 2022. ;Distributed under a Creative Commons Attribution 4.0 International License ;ISSN: 0167-4544 ;EISSN: 1573-0697 ;DOI: 10.1007/s10551-022-05044-x

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5
THE FAST FORWARD RESHAPE OF THE HOSPITALITY INDUSTRY IN TIMES OF GLOBAL CRISIS: A HILTON HOTELS' PERSPECTIVE
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THE FAST FORWARD RESHAPE OF THE HOSPITALITY INDUSTRY IN TIMES OF GLOBAL CRISIS: A HILTON HOTELS' PERSPECTIVE

Romanian Economic and Business Review, 2021-07, Vol.16 (2), p.106-115

COPYRIGHT 2021 Romanian-American University ;Copyright Romanian-American University, Scientific Research Department Summer 2021 ;ISSN: 1842-2497 ;EISSN: 2344-4843

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6
Is pass-through of the exchange rate to restaurant and hotel prices asymmetric in the US? Role of monetary policy uncertainty
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Is pass-through of the exchange rate to restaurant and hotel prices asymmetric in the US? Role of monetary policy uncertainty

Financial innovation (Heidelberg), 2023-12, Vol.9 (1), p.18-19, Article 18 [Peer Reviewed Journal]

The Author(s) 2023. corrected publication 2023 ;The Author(s) 2023. ;The Author(s) 2023. corrected publication 2023. This work is published under http://creativecommons.org/licenses/by/4.0/ (the “License”). Notwithstanding the ProQuest Terms and Conditions, you may use this content in accordance with the terms of the License. ;The Author(s) 2023 ;ISSN: 2199-4730 ;EISSN: 2199-4730 ;DOI: 10.1186/s40854-022-00425-7 ;PMID: 36643681

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7
Wine Hotels—Intangible Heritage, Storytelling and Co-Creation in Specific Tourism Offer
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Wine Hotels—Intangible Heritage, Storytelling and Co-Creation in Specific Tourism Offer

Heritage, 2023-03, Vol.6 (3), p.2990-3004 [Peer Reviewed Journal]

COPYRIGHT 2023 MDPI AG ;2023 by the authors. Licensee MDPI, Basel, Switzerland. This article is an open access article distributed under the terms and conditions of the Creative Commons Attribution (CC BY) license (https://creativecommons.org/licenses/by/4.0/). Notwithstanding the ProQuest Terms and Conditions, you may use this content in accordance with the terms of the License. ;ISSN: 2571-9408 ;EISSN: 2571-9408 ;DOI: 10.3390/heritage6030159

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8
Consumer ethnocentrism influence in choosing a hotel in domestic tourism – evidence from Romania and Croatia
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Consumer ethnocentrism influence in choosing a hotel in domestic tourism – evidence from Romania and Croatia

Ekonomski vjesnik, 2023-01, Vol.36 (1), p.181-200 [Peer Reviewed Journal]

2023. This work is published under https://creativecommons.org/licenses/by-nc-nd/4.0/ (the “License”). Notwithstanding the ProQuest Terms and Conditions, you may use this content in accordance with the terms of the License. ;ISSN: 0353-359X ;ISSN: 1847-2206 ;EISSN: 1847-2206 ;DOI: 10.51680/ev.36.1.14 ;CODEN: EKVJEE

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9
GREEN MANAGEMENT IMPLEMENTATION: A CASE OF THE BULGARIAN HOTEL MARKET
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GREEN MANAGEMENT IMPLEMENTATION: A CASE OF THE BULGARIAN HOTEL MARKET

E+M ekonomie a management, 2022-01, Vol.25 (1), p.177-194 [Peer Reviewed Journal]

COPYRIGHT 2022 Technical University of Liberec ;Copyright Technical University of Liberec 2022 ;ISSN: 1212-3609 ;EISSN: 2336-5064 ;DOI: 10.15240/tul/001/2022-1-011

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10
CHALLENGES AND UNCERTAINTIES IN RIO’S HOSPITALITY INDUSTRY: THE CASE OF ASTOR HOTELS
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CHALLENGES AND UNCERTAINTIES IN RIO’S HOSPITALITY INDUSTRY: THE CASE OF ASTOR HOTELS

Tourism and hospitality management, 2022-05, Vol.28 (1), p.233-253 [Peer Reviewed Journal]

2022. This work is published under https://thm.fthm.hr/about-the-journal/aims-and-scope (the “License”). Notwithstanding the ProQuest Terms and Conditions, you may use this content in accordance with the terms of the License. ;ISSN: 1330-7533 ;EISSN: 1847-3377 ;DOI: 10.20867/thm.28.1.7

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11
Competitive survival in a devastated industry: Evidence from hotels during COVID-19
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Article
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Competitive survival in a devastated industry: Evidence from hotels during COVID-19

Journal of Economics & Management Strategy, 2022-02 [Peer Reviewed Journal]

2021. Notwithstanding the ProQuest Terms and Conditions, you may use this content in accordance with the associated terms available at https://novel-coronavirus.onlinelibrary.wiley.com ;DOI: 10.1111/jems.12446

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12
Service-oriented high-performance human resource practices and employee service performance: A test of serial mediation and moderation models
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Article
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Service-oriented high-performance human resource practices and employee service performance: A test of serial mediation and moderation models

Journal of management & organization, 2021-01, Vol.27 (1), p.197-233 [Peer Reviewed Journal]

Copyright © Cambridge University Press and Australian and New Zealand Academy of Management 2020 ;ISSN: 1833-3672 ;EISSN: 1839-3527 ;DOI: 10.1017/jmo.2020.8

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13
Dynamic capabilities and high performance organization of hotel business: empirical investigation into world class tourism destination
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Article
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Dynamic capabilities and high performance organization of hotel business: empirical investigation into world class tourism destination

Tourism and hospitality management, 2019-12, Vol.25 (2), p.377-401 [Peer Reviewed Journal]

2019. This work is published under NOCC (the “License”). Notwithstanding the ProQuest Terms and Conditions, you may use this content in accordance with the terms of the License. ;ISSN: 1330-7533 ;EISSN: 1847-3377 ;DOI: 10.20867/thm.25.2.8

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14
DO SERVICE QUALITY AND SOCIAL MEDIA MARKETING IMPROVE CUSTOMER RETENTION IN HOTELS? TESTING THE MEDIATION EFFECT
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DO SERVICE QUALITY AND SOCIAL MEDIA MARKETING IMPROVE CUSTOMER RETENTION IN HOTELS? TESTING THE MEDIATION EFFECT

E+M ekonomie a management, 2022-01, Vol.25 (2), p.118-133 [Peer Reviewed Journal]

Copyright Technical University of Liberec 2022 ;ISSN: 1212-3609 ;EISSN: 2336-5064 ;DOI: 10.15240/tul/001/2022-2-008

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15
Managing-technology enhanced tourist experience: The case of scattered hotels in Istria
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Article
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Managing-technology enhanced tourist experience: The case of scattered hotels in Istria

Management, 2021-06, Vol.26 (1), p.63-95 [Peer Reviewed Journal]

COPYRIGHT 2021 Ekonomski Fakultet Sveucilista u Splitu ;2021. This work is published under https://creativecommons.org/licenses/by-nd/4.0 (the “License”). Notwithstanding the ProQuest Terms and Conditions, you may use this content in accordance with the terms of the License. ;ISSN: 1331-0194 ;EISSN: 1846-3363 ;DOI: 10.30924/mjcmi.26.1.5

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16
The effect of customer satisfaction on the performance of the small an medium-sized hotels
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Article
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The effect of customer satisfaction on the performance of the small an medium-sized hotels

Tourism and hospitality management, 2020-06, Vol.26 (1), p.69-96 [Peer Reviewed Journal]

ISSN: 1330-7533 ;EISSN: 1847-3377 ;DOI: 10.20867/thm.26.1.5

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17
First Step in Social Media: Measuring the Influence of Online Management Responses on Customer Satisfaction
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Article
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First Step in Social Media: Measuring the Influence of Online Management Responses on Customer Satisfaction

Production and operations management, 2014-04, Vol.23 (4), p.570-582 [Peer Reviewed Journal]

2014 The Authors ;2013 Production and Operations Management Society ;Copyright Blackwell Publishers Inc. Apr 2014 ;ISSN: 1059-1478 ;EISSN: 1937-5956 ;DOI: 10.1111/poms.12043 ;CODEN: POMAEN

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18
DO GENDER, AGE AND FREQUENCY OF INTERNET ACCESS MATTER ON THE PERCEIVED IMPORTANCE OF HOTEL WEBSITE FEATURES?
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DO GENDER, AGE AND FREQUENCY OF INTERNET ACCESS MATTER ON THE PERCEIVED IMPORTANCE OF HOTEL WEBSITE FEATURES?

Tourism and hospitality management, 2021-05, Vol.27 (1), p.167-187 [Peer Reviewed Journal]

2021. This work is published under https://thm.fthm.hr/about-the-journal/aims-and-scope (the “License”). Notwithstanding the ProQuest Terms and Conditions, you may use this content in accordance with the terms of the License. ;ISSN: 1330-7533 ;EISSN: 1847-3377 ;DOI: 10.20867/thm.27.1.9

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19
Impact of hotel service quality on the loyalty of customers
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Article
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Impact of hotel service quality on the loyalty of customers

Economic research - Ekonomska istraživanja, 2016-01, Vol.29 (1), p.559-572

2016 The Author(s). Published by Informa UK Limited, trading as Taylor & Francis Group 2016 ;2016 The Author(s). Published by Informa UK Limited, trading as Taylor & Francis Group ;2016 The Author(s). Published by Informa UK Limited, trading as Taylor & Francis Group. This work is licensed under the Creative Commons Attribution License http://creativecommons.org/licenses/by/4.0/ (the “License”). Notwithstanding the ProQuest Terms and Conditions, you may use this content in accordance with the terms of the License. ;ISSN: 1331-677X ;EISSN: 1848-9664 ;DOI: 10.1080/1331677X.2016.1177465

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20
IPA AND SERVPERF QUALITY CONCEPTUALISATIONS AND THEIR ROLE IN HOTEL SERVICES SATISFACTION
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Article
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IPA AND SERVPERF QUALITY CONCEPTUALISATIONS AND THEIR ROLE IN HOTEL SERVICES SATISFACTION

Tourism and hospitality management, 2019-05, Vol.25 (1), p.1-17 [Peer Reviewed Journal]

2019. This work is published under NOCC (the “License”). Notwithstanding the ProQuest Terms and Conditions, you may use this content in accordance with the terms of the License. ;ISSN: 1330-7533 ;EISSN: 1847-3377 ;DOI: 10.20867/thm.25.1.4

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