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| Result Number | Material Type | Add to My Shelf Action | Record Details and Options |
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| 1 |
Material Type: Article
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Customer-related social stressors and service providers' affective reactionsJournal of organizational behavior, 2013-05, Vol.34 (4), p.520-539 [Peer Reviewed Journal]Copyright © 2013 John Wiley & Sons, Ltd. ;Copyright © 2012 John Wiley & Sons, Ltd. ;Copyright Wiley Periodicals Inc. May 2013 ;ISSN: 0894-3796 ;EISSN: 1099-1379 ;DOI: 10.1002/job.1826 ;CODEN: JORBEJFull text available |
| 2 |
Material Type: Article
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Expecting the Worst: Moderating Effects of Social Cynicism on the Relationships Between Relationship Conflict and Negative Affective ReactionsJournal of business and psychology, 2011-09, Vol.26 (3), p.339-345 [Peer Reviewed Journal]2011 Springer Science+Business Media, LLC ;Springer Science+Business Media, LLC 2010 ;Springer Science+Business Media, LLC 2011 ;ISSN: 0889-3268 ;EISSN: 1573-353X ;DOI: 10.1007/s10869-010-9192-3Full text available |
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