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1	Material Type: Article	A Comparative Study of Starbucks and Luckin Coffee’s Market in China SHS Web of Conferences, 2023, Vol.163, p.2008 [Peer Reviewed Journal] 2023. This work is licensed under https://creativecommons.org/licenses/by/4.0/ (the “License”). Notwithstanding the ProQuest Terms and conditions, you may use this content in accordance with the terms of the License. ;ISSN: 2261-2424 ;ISSN: 2416-5182 ;EISSN: 2261-2424 ;DOI: 10.1051/shsconf/202316302008 Full text available View Online Details Recommendations Reviews Times Cited External Links Citations Cited by
2	Material Type: Article	Should Net Promoter Score be supplemented with other customer feedback metrics? An empirical investigation of Net Promoter Score and emotions in the mobile phone industry International journal of market research, 2024-05, Vol.66 (2-3), p.303-320 [Peer Reviewed Journal] The Author(s) 2023 ;ISSN: 1470-7853 ;EISSN: 2515-2173 ;DOI: 10.1177/14707853231219648 Digital Resources/Online E-Resources View Online Details Recommendations Reviews Times Cited External Links Citations Cited by
3	Material Type: Article	Customer engagement: the construct, antecedents, and consequences Journal of the Academy of Marketing Science, 2017-05, Vol.45 (3), p.294-311 [Peer Reviewed Journal] Academy of Marketing Science 2016 ;COPYRIGHT 2017 Springer ;Journal of the Academy of Marketing Science is a copyright of Springer, 2017. ;ISSN: 0092-0703 ;EISSN: 1552-7824 ;DOI: 10.1007/s11747-016-0485-6 ;CODEN: JAMSDE Full text available View Online Details Recommendations Reviews Times Cited External Links Citations Cited by
4	Material Type: Article	The Value of Codesign: The Effect of Customer Involvement in Service Design Teams Journal of service research : JSR, 2018-02, Vol.21 (1), p.75-100 [Peer Reviewed Journal] The Author(s) 2017 ;ISSN: 1094-6705 ;EISSN: 1552-7379 ;DOI: 10.1177/1094670517714060 Digital Resources/Online E-Resources View Online Details Recommendations Reviews Times Cited External Links Citations Cited by
5	Material Type: Article	Vaping versus JUULing: how the extraordinary growth and marketing of JUUL transformed the US retail e-cigarette market Tobacco control, 2019-03, Vol.28 (2), p.146-151 [Peer Reviewed Journal] Article author(s) (or their employer(s) unless otherwise stated in the text of the article) 2019. All rights reserved. No commercial use is permitted unless otherwise expressly granted. ;2019 Article author(s) (or their employer(s) unless otherwise stated in the text of the article) 2019. All rights reserved. No commercial use is permitted unless otherwise expressly granted.This is an open access article distributed in accordance with the Creative Commons Attribution Non Commercial (CC BY-NC 4.0) license, which permits others to distribute, remix, adapt, build upon this work non-commercially, and license their derivative works on different terms, provided the original work is properly cited and the use is non-commercial. See:http://creativecommons.org/licenses/by-nc/4.0 ;Article author(s) (or their employer(s) unless otherwise stated in the text of the article) 2019. All rights reserved. No commercial use is permitted unless otherwise expressly granted. 2019 ;ISSN: 0964-4563 ;EISSN: 1468-3318 ;DOI: 10.1136/tobaccocontrol-2018-054382 ;PMID: 29853561 Full text available View Online Details Recommendations Reviews Times Cited External Links Citations Cited by
6	Material Type: Article	Good, better, engaged? The effect of company-initiated customer engagement behavior on shareholder value Journal of the Academy of Marketing Science, 2018-05, Vol.46 (3), p.366-383 [Peer Reviewed Journal] The Author(s) 2017 ;COPYRIGHT 2018 Springer ;Journal of the Academy of Marketing Science is a copyright of Springer, (2017). All Rights Reserved. ;ISSN: 0092-0703 ;EISSN: 1552-7824 ;DOI: 10.1007/s11747-017-0539-4 Full text available View Online Details Recommendations Reviews Times Cited External Links Citations Cited by
7	Material Type: Conference Proceeding	Are You Paying Attention? Consumption-Related Antecedents and Consequences of the Spotlight Effect Advances in Consumer Research, 2020, Vol.48, p.383 [Peer Reviewed Journal] Copyright Association for Consumer Research 2020 ;ISSN: 0098-9258 Full text available View Online Details Recommendations Reviews Times Cited External Links Citations Cited by
8	Material Type: Article	The influence of social distancing on employee well-being: a conceptual framework and research agenda Journal of service management, 2021-02, Vol.32 (2), p.145-160 [Peer Reviewed Journal] Emerald Publishing Limited ;ISSN: 1757-5818 ;EISSN: 1757-5826 ;DOI: 10.1108/JOSM-05-2020-0140 Full text available View Online Details Recommendations Reviews Times Cited External Links Citations Cited by
9	Material Type: Article	The impact of knowledge management on job satisfaction Journal of knowledge management, 2016-07, Vol.20 (4), p.621-636 [Peer Reviewed Journal] Emerald Group Publishing Limited ;Emerald Group Publishing Limited 2016 ;ISSN: 1367-3270 ;EISSN: 1758-7484 ;DOI: 10.1108/JKM-10-2015-0398 Full text available View Online Details Recommendations Reviews Times Cited External Links Citations Cited by
10	Material Type: Article	The influence of motivational factors on ongoing product design decisions ISSN: 0148-2963 ;EISSN: 1873-7978 ;DOI: 10.1016/j.jbusres.2020.02.018 Digital Resources/Online E-Resources View Online Details Recommendations Reviews Times Cited External Links Citations Cited by
11	Material Type: Article	Dynamic capabilities in the realisation of omnichannel retailing International journal of retail & distribution management, 2023-01, Vol.51 (1), p.21-38 [Peer Reviewed Journal] Emerald Publishing Limited ;Emerald Publishing Limited. ;ISSN: 0959-0552 ;EISSN: 1758-6690 ;DOI: 10.1108/IJRDM-12-2021-0599 Full text available View Online Details Recommendations Reviews Times Cited External Links Citations Cited by
12	Material Type: Article	When Do Employees Speak up for Their Customers? A Model of Voice in a Customer Service Context Personnel psychology, 2014-09, Vol.67 (3), p.637-666 [Peer Reviewed Journal] 2013 Wiley Periodicals, Inc. ;Copyright Blackwell Publishing Ltd. Autumn 2014 ;ISSN: 0031-5826 ;EISSN: 1744-6570 ;DOI: 10.1111/peps.12050 Full text available View Online Details Recommendations Reviews Times Cited External Links Citations Cited by
13	Material Type: Article	Transfer Learning for Sentiment Analysis Using BERT Based Supervised Fine-Tuning Sensors (Basel, Switzerland), 2022-05, Vol.22 (11), p.4157 [Peer Reviewed Journal] 2022 by the authors. Licensee MDPI, Basel, Switzerland. This article is an open access article distributed under the terms and conditions of the Creative Commons Attribution (CC BY) license (https://creativecommons.org/licenses/by/4.0/). Notwithstanding the ProQuest Terms and Conditions, you may use this content in accordance with the terms of the License. ;2022 by the authors. 2022 ;ISSN: 1424-8220 ;EISSN: 1424-8220 ;DOI: 10.3390/s22114157 ;PMID: 35684778 Full text available View Online Details Recommendations Reviews Times Cited External Links Citations Cited by
14	Material Type: Article	Procurement 4.0: factors influencing the digitisation of procurement and supply chains Business process management journal, 2018-06, Vol.24 (4), p.965-984 [Peer Reviewed Journal] Emerald Publishing Limited ;Emerald Publishing Limited 2018 ;ISSN: 1463-7154 ;EISSN: 1758-4116 ;DOI: 10.1108/BPMJ-06-2017-0139 Full text available View Online Details Recommendations Reviews Times Cited External Links Citations Cited by
15	Material Type: Article	Speech emotion analysis using convolutional neural network (CNN) and gamma classifier-based error correcting output codes (ECOC) Scientific reports, 2023-11, Vol.13 (1), p.20398-20398, Article 20398 [Peer Reviewed Journal] 2023. The Author(s). ;The Author(s) 2023. This work is published under http://creativecommons.org/licenses/by/4.0/ (the “License”). Notwithstanding the ProQuest Terms and Conditions, you may use this content in accordance with the terms of the License. ;ISSN: 2045-2322 ;EISSN: 2045-2322 ;DOI: 10.1038/s41598-023-47118-4 ;PMID: 37989782 Full text available View Online Details Recommendations Reviews Times Cited External Links Citations Cited by
16	Material Type: Article	Using message strategy to drive consumer behavioral engagement on social media The Journal of consumer marketing, 2018-05, Vol.35 (3), p.241-253 [Peer Reviewed Journal] Emerald Publishing Limited ;Emerald Publishing Limited 2018 ;ISSN: 0736-3761 ;EISSN: 2052-1200 ;DOI: 10.1108/JCM-08-2016-1905 Full text available View Online Details Recommendations Reviews Times Cited External Links Citations Cited by
17	Material Type: Article	Role of social media in retail network operations and marketing to enhance customer satisfaction International journal of operations & production management, 2017-01, Vol.37 (1), p.105-123 [Peer Reviewed Journal] Emerald Publishing Limited ;Emerald Publishing Limited 2017 ;ISSN: 0144-3577 ;EISSN: 1758-6593 ;DOI: 10.1108/IJOPM-03-2015-0153 Full text available View Online Details Recommendations Reviews Times Cited External Links Citations Cited by
18	Material Type: Article	Developing a deeper understanding of positive customer feedback The Journal of services marketing, 2018-03, Vol.32 (2), p.142-160 [Peer Reviewed Journal] Emerald Publishing Limited ;Emerald Publishing Limited 2018 ;ISSN: 0887-6045 ;EISSN: 2054-1651 ;DOI: 10.1108/JSM-07-2016-0263 Full text available View Online Details Recommendations Reviews Times Cited External Links Citations Cited by
19	Material Type: Article	Pleasant Ambient Scents: A Meta-Analysis of Customer Responses and Situational Contingencies Journal of marketing, 2020-01, Vol.84 (1), p.125-145 [Peer Reviewed Journal] American Marketing Association 2019 ;ISSN: 0022-2429 ;EISSN: 1547-7185 ;DOI: 10.1177/0022242919881137 Digital Resources/Online E-Resources View Online Details Recommendations Reviews Times Cited External Links Citations Cited by
20	Material Type: Article	The S-D logic-informed “hamburger” model of service innovation and its implications for engagement and value The Journal of services marketing, 2018-02, Vol.32 (1), p.1-7 [Peer Reviewed Journal] Emerald Publishing Limited ;Emerald Publishing Limited 2018 ;ISSN: 0887-6045 ;EISSN: 2054-1651 ;DOI: 10.1108/JSM-11-2017-0389 Full text available View Online Details Recommendations Reviews Times Cited External Links Citations Cited by

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Results 1 - 20 of 13,128 for All Library Resources

The Author(s) 2023 ;ISSN: 1470-7853 ;EISSN: 2515-2173 ;DOI: 10.1177/14707853231219648

Academy of Marketing Science 2016 ;COPYRIGHT 2017 Springer ;Journal of the Academy of Marketing Science is a copyright of Springer, 2017. ;ISSN: 0092-0703 ;EISSN: 1552-7824 ;DOI: 10.1007/s11747-016-0485-6 ;CODEN: JAMSDE

The Author(s) 2017 ;ISSN: 1094-6705 ;EISSN: 1552-7379 ;DOI: 10.1177/1094670517714060

The Author(s) 2017 ;COPYRIGHT 2018 Springer ;Journal of the Academy of Marketing Science is a copyright of Springer, (2017). All Rights Reserved. ;ISSN: 0092-0703 ;EISSN: 1552-7824 ;DOI: 10.1007/s11747-017-0539-4

Copyright Association for Consumer Research 2020 ;ISSN: 0098-9258

Emerald Publishing Limited ;ISSN: 1757-5818 ;EISSN: 1757-5826 ;DOI: 10.1108/JOSM-05-2020-0140

Emerald Group Publishing Limited ;Emerald Group Publishing Limited 2016 ;ISSN: 1367-3270 ;EISSN: 1758-7484 ;DOI: 10.1108/JKM-10-2015-0398

ISSN: 0148-2963 ;EISSN: 1873-7978 ;DOI: 10.1016/j.jbusres.2020.02.018

Emerald Publishing Limited ;Emerald Publishing Limited. ;ISSN: 0959-0552 ;EISSN: 1758-6690 ;DOI: 10.1108/IJRDM-12-2021-0599

2013 Wiley Periodicals, Inc. ;Copyright Blackwell Publishing Ltd. Autumn 2014 ;ISSN: 0031-5826 ;EISSN: 1744-6570 ;DOI: 10.1111/peps.12050

Emerald Publishing Limited ;Emerald Publishing Limited 2018 ;ISSN: 1463-7154 ;EISSN: 1758-4116 ;DOI: 10.1108/BPMJ-06-2017-0139

Emerald Publishing Limited ;Emerald Publishing Limited 2018 ;ISSN: 0736-3761 ;EISSN: 2052-1200 ;DOI: 10.1108/JCM-08-2016-1905

Emerald Publishing Limited ;Emerald Publishing Limited 2017 ;ISSN: 0144-3577 ;EISSN: 1758-6593 ;DOI: 10.1108/IJOPM-03-2015-0153

Emerald Publishing Limited ;Emerald Publishing Limited 2018 ;ISSN: 0887-6045 ;EISSN: 2054-1651 ;DOI: 10.1108/JSM-07-2016-0263

American Marketing Association 2019 ;ISSN: 0022-2429 ;EISSN: 1547-7185 ;DOI: 10.1177/0022242919881137

Emerald Publishing Limited ;Emerald Publishing Limited 2018 ;ISSN: 0887-6045 ;EISSN: 2054-1651 ;DOI: 10.1108/JSM-11-2017-0389

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