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1
Customer Relationship Management Based on SPRINT Classification Algorithm under Data Mining Technology
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Article
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Customer Relationship Management Based on SPRINT Classification Algorithm under Data Mining Technology

Computational intelligence and neuroscience, 2022, Vol.2022, p.6170335-11 [Peer Reviewed Journal]

Copyright © 2022 Yazhou Sun and Xueqing Tan. ;Copyright © 2022 Yazhou Sun and Xueqing Tan. This is an open access article distributed under the Creative Commons Attribution License (the “License”), which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited. Notwithstanding the ProQuest Terms and Conditions, you may use this content in accordance with the terms of the License. https://creativecommons.org/licenses/by/4.0 ;Copyright © 2022 Yazhou Sun and Xueqing Tan. 2022 ;ISSN: 1687-5265 ;EISSN: 1687-5273 ;DOI: 10.1155/2022/6170335 ;PMID: 35463233

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2
Dashed expectations in service experiences. Effects of robots human-likeness on customers’ responses
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Article
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Dashed expectations in service experiences. Effects of robots human-likeness on customers’ responses

European journal of marketing, 2023-03, Vol.57 (4), p.957-986 [Peer Reviewed Journal]

Emerald Publishing Limited ;Emerald Publishing Limited. ;ISSN: 0309-0566 ;EISSN: 1758-7123 ;DOI: 10.1108/EJM-03-2021-0220

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3
Antecedents and Consequence of Trust - Commitment Towards Artificial Based Customer Experience
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Article
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Antecedents and Consequence of Trust - Commitment Towards Artificial Based Customer Experience

UCJC business and society review, 2024-01 (80), p.696-777 [Peer Reviewed Journal]

2024. This work is published under https://www.jdb.uzh.ch/id/eprint/27834/ (the “License”). Notwithstanding the ProQuest Terms and Conditions, you may use this content in accordance with the terms of the License. ;EISSN: 2659-3270 ;DOI: 10.3232/UBR.2024.V21.N1.16

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4
Are CRM systems ready for AI integration?: A conceptual framework of organizational readiness for effective AI-CRM integration
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Article
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Are CRM systems ready for AI integration?: A conceptual framework of organizational readiness for effective AI-CRM integration

The Bottom line (New York, N.Y.), 2019-05, Vol.32 (2), p.144-157 [Peer Reviewed Journal]

Emerald Publishing Limited 2019 ;ISSN: 0888-045X ;EISSN: 2054-1724 ;DOI: 10.1108/BL-02-2019-0069

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5
The Impact of Automated Banking Practices on Customers' Satisfaction
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Article
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The Impact of Automated Banking Practices on Customers' Satisfaction

Lecture notes in engineering and computer science, 2019-10, Vol.2241, p.112

Copyright International Association of Engineers Oct 22-Oct 24, 2019 ;ISSN: 2078-0958 ;EISSN: 2078-0966

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6
You'Re One in a Million: Strict Uniqueness of Mass-Customized Products
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Conference Proceeding
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You'Re One in a Million: Strict Uniqueness of Mass-Customized Products

Advances in Consumer Research, 2020, Vol.48, p.857 [Peer Reviewed Journal]

Copyright Association for Consumer Research 2020 ;ISSN: 0098-9258

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7
COVID-19 Pandemic Learning: The Uprising of Remote Detailing in Pharmaceutical Sector Using Sales Force Automation and Its Sustainable Impact on Continuing Medical Education
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Article
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COVID-19 Pandemic Learning: The Uprising of Remote Detailing in Pharmaceutical Sector Using Sales Force Automation and Its Sustainable Impact on Continuing Medical Education

Sustainability, 2023-06, Vol.15 (11), p.8955 [Peer Reviewed Journal]

COPYRIGHT 2023 MDPI AG ;2023 by the authors. Licensee MDPI, Basel, Switzerland. This article is an open access article distributed under the terms and conditions of the Creative Commons Attribution (CC BY) license (https://creativecommons.org/licenses/by/4.0/). Notwithstanding the ProQuest Terms and Conditions, you may use this content in accordance with the terms of the License. ;ISSN: 2071-1050 ;EISSN: 2071-1050 ;DOI: 10.3390/su15118955

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8
Social Expectations and Market Changes in the Context of Developing the Industry 4.0 Concept
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Article
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Social Expectations and Market Changes in the Context of Developing the Industry 4.0 Concept

Sustainability, 2020, Vol.12 (4), p.1362 [Peer Reviewed Journal]

2020. This work is licensed under http://creativecommons.org/licenses/by/3.0/ (the “License”). Notwithstanding the ProQuest Terms and Conditions, you may use this content in accordance with the terms of the License. ;ISSN: 2071-1050 ;EISSN: 2071-1050 ;DOI: 10.3390/su12041362

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9
The Introduction of Robotics to an Outpatient Dispensing and Medication Management Process in Saudi Arabia: Retrospective Review of a Pharmacy-led Multidisciplinary Six Sigma Performance Improvement Project
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Article
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The Introduction of Robotics to an Outpatient Dispensing and Medication Management Process in Saudi Arabia: Retrospective Review of a Pharmacy-led Multidisciplinary Six Sigma Performance Improvement Project

JMIR human factors, 2022-10, Vol.9 (4), p.e37905-e37905 [Peer Reviewed Journal]

2022. This work is licensed under https://creativecommons.org/licenses/by/4.0/ (the “License”). Notwithstanding the ProQuest Terms and Conditions, you may use this content in accordance with the terms of the License. ;Manal Al Nemari, James Waterson. Originally published in JMIR Human Factors (https://humanfactors.jmir.org), 11.10.2022. 2022 ;ISSN: 2292-9495 ;EISSN: 2292-9495 ;DOI: 10.2196/37905 ;PMID: 36222805

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10
Willingness to pay for automated taxis: a stated choice experiment to measure the impact of in-vehicle features and customer reviews
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Article
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Willingness to pay for automated taxis: a stated choice experiment to measure the impact of in-vehicle features and customer reviews

Transportation (Dordrecht), 2024-02, Vol.51 (1), p.51-72 [Peer Reviewed Journal]

The Author(s) 2022 ;ISSN: 0049-4488 ;EISSN: 1572-9435 ;DOI: 10.1007/s11116-022-10319-3

Digital Resources/Online E-Resources

11
Industry 4.0 technology provision: the moderating role of supply chain partners to support technology providers
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Article
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Industry 4.0 technology provision: the moderating role of supply chain partners to support technology providers

Supply chain management, 2022-01, Vol.27 (1), p.89-112 [Peer Reviewed Journal]

Emerald Publishing Limited ;Emerald Publishing Limited 2021 ;ISSN: 1359-8546 ;EISSN: 1758-6852 ;DOI: 10.1108/SCM-07-2020-0304

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12
Role of Artificial Intelligence in Shaping Consumer Demand in E-Commerce
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Article
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Role of Artificial Intelligence in Shaping Consumer Demand in E-Commerce

Future internet, 2020-12, Vol.12 (12), p.226 [Peer Reviewed Journal]

2020. This work is licensed under http://creativecommons.org/licenses/by/3.0/ (the “License”). Notwithstanding the ProQuest Terms and Conditions, you may use this content in accordance with the terms of the License. ;ISSN: 1999-5903 ;EISSN: 1999-5903 ;DOI: 10.3390/fi12120226

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13
Fintech and Sustainability: Do They Affect Each Other?
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Article
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Fintech and Sustainability: Do They Affect Each Other?

Sustainability, 2021-07, Vol.13 (13), p.7012 [Peer Reviewed Journal]

2021 by the authors. Licensee MDPI, Basel, Switzerland. This article is an open access article distributed under the terms and conditions of the Creative Commons Attribution (CC BY) license (https://creativecommons.org/licenses/by/4.0/). Notwithstanding the ProQuest Terms and Conditions, you may use this content in accordance with the terms of the License. ;ISSN: 2071-1050 ;EISSN: 2071-1050 ;DOI: 10.3390/su13137012

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14
The Role of the Warehousing Module in the Building of a Modern Enterprise Resource Planning System
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Article
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The Role of the Warehousing Module in the Building of a Modern Enterprise Resource Planning System

TEM Journal, 2023-11, Vol.12 (4), p.2013-2022 [Peer Reviewed Journal]

2023. This work is published under https://creativecommons.org/licenses/by-nc-nd/4.0/ (the “License”). Notwithstanding the ProQuest Terms and Conditions, you may use this content in accordance with the terms of the License. ;ISSN: 2217-8309 ;EISSN: 2217-8333 ;DOI: 10.18421/TEM124-12

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15
Is Deep Learning a Game Changer for Marketing Analytics?
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Article
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Is Deep Learning a Game Changer for Marketing Analytics?

MIT Sloan management review, 2020-01, Vol.61 (2), p.71-76 [Peer Reviewed Journal]

Copyright Massachusetts Institute of Technology, Cambridge, MA Winter 2020 ;ISSN: 1532-9194 ;EISSN: 1532-8937

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16
Examining the role of logistics 4.0 enabled dynamic capabilities on firm performance
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Article
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Examining the role of logistics 4.0 enabled dynamic capabilities on firm performance

The international journal of logistics management, 2020-09, Vol.31 (3), p.607-628 [Peer Reviewed Journal]

Emerald Publishing Limited ;Emerald Publishing Limited 2020 ;ISSN: 0957-4093 ;EISSN: 1758-6550 ;DOI: 10.1108/IJLM-11-2019-0311

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17
Competencies of quality professionals in the era of industry 4.0: a case study of electronics manufacturer from Malaysia
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Article
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Competencies of quality professionals in the era of industry 4.0: a case study of electronics manufacturer from Malaysia

The International journal of quality & reliability management, 2021-02, Vol.38 (3), p.839-871 [Peer Reviewed Journal]

Emerald Publishing Limited ;Emerald Publishing Limited 2020 ;ISSN: 0265-671X ;EISSN: 1758-6682 ;DOI: 10.1108/IJQRM-04-2019-0124

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18
Exploring “high tech” and “high touch” interaction capabilities: aligning the IT portfolio with customer and supplier relationships
Material Type:
Article
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Exploring “high tech” and “high touch” interaction capabilities: aligning the IT portfolio with customer and supplier relationships

Information technology & people (West Linn, Or.), 2021-03, Vol.34 (2), p.862-886 [Peer Reviewed Journal]

Emerald Publishing Limited ;Emerald Publishing Limited 2020 ;ISSN: 0959-3845 ;ISSN: 1758-5813 ;EISSN: 1758-5813 ;DOI: 10.1108/ITP-09-2017-0317

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19
Working With Robots in a Post-Pandemic World
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Article
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Working With Robots in a Post-Pandemic World

MIT Sloan management review, 2020-10, Vol.62 (1), p.1-5 [Peer Reviewed Journal]

Copyright Massachusetts Institute of Technology, Cambridge, MA Fall 2020 ;ISSN: 1532-9194 ;EISSN: 1532-8937

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20
Factors influencing Industry 4.0 adoption
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Article
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Factors influencing Industry 4.0 adoption

Journal of manufacturing technology management, 2022-03, Vol.33 (3), p.448-467 [Peer Reviewed Journal]

Emerald Publishing Limited ;Emerald Publishing Limited. ;ISSN: 1741-038X ;EISSN: 1758-7786 ;DOI: 10.1108/JMTM-03-2021-0111

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