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Customer Relations
| Result Number | Material Type | Add to My Shelf Action | Record Details and Options |
|---|---|---|---|
| 1 |
Material Type: Article
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Embracing the employee orientation: does customer relationship matter in brand building?Benchmarking : an international journal, 2022-02, Vol.29 (2), p.411-433 [Peer Reviewed Journal]Emerald Publishing Limited ;Emerald Publishing Limited 2021 ;ISSN: 1463-5771 ;EISSN: 1758-4094 ;DOI: 10.1108/BIJ-12-2020-0614Full text available |
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Mathematical Model for Determining Costs of Unsatisfied Customers of HoReCa IndustryAmfiteatru economic, 2022-02, Vol.24 (59), p.268-288 [Peer Reviewed Journal]2022. This work is published under https://creativecommons.org/licenses/by/4.0/ (the “License”). Notwithstanding the ProQuest Terms and Conditions, you may use this content in accordance with the terms of the License. ;ISSN: 1582-9146 ;ISSN: 2247-9104 ;EISSN: 2247-9104 ;DOI: 10.24818/EA/2022/59/268Full text available |
| 3 |
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Customer Relationship Management Based on SPRINT Classification Algorithm under Data Mining TechnologyComputational intelligence and neuroscience, 2022, Vol.2022, p.6170335-11 [Peer Reviewed Journal]Copyright © 2022 Yazhou Sun and Xueqing Tan. ;Copyright © 2022 Yazhou Sun and Xueqing Tan. This is an open access article distributed under the Creative Commons Attribution License (the “License”), which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited. Notwithstanding the ProQuest Terms and Conditions, you may use this content in accordance with the terms of the License. https://creativecommons.org/licenses/by/4.0 ;Copyright © 2022 Yazhou Sun and Xueqing Tan. 2022 ;ISSN: 1687-5265 ;EISSN: 1687-5273 ;DOI: 10.1155/2022/6170335 ;PMID: 35463233Full text available |
| 4 |
Material Type: Article
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Customers’ value co-creation with healthcare service network partners: The moderating effect of consumer vulnerabilityJournal of service theory and practice, 2019-10, Vol.29 (3), p.309-328 [Peer Reviewed Journal]ISSN: 2055-6225 ;EISSN: 2055-6233 ;DOI: 10.1108/JSTP-08-2018-0178Full text available |
| 5 |
Material Type: Article
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The Importance of Logistics Efficiency on Customer SatisfactionJournal of marketing development and competitiveness, 2021-08, Vol.15 (3), p.26-35 [Peer Reviewed Journal]Copyright North American Business Press 2021 ;ISSN: 2155-2843 ;EISSN: 2155-2843 ;DOI: 10.33423/jmdc.v15i3.4537Full text available |
| 6 |
Material Type: Article
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IMPACT OF SOCIAL MEDIA MARKETING ON CUSTOMER RELATIONSNeuroQuantology, 2022-01, Vol.20 (5), p.3933Copyright NeuroQuantology 2022 ;EISSN: 1303-5150 ;DOI: 10.14704/nq.2022.20.5.NQ22685Full text available |
| 7 |
Material Type: Article
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Optimizing Your Digital Business ModelMIT Sloan management review, 2013-03, Vol.54 (3), p.71 [Peer Reviewed Journal]Copyright © Massachusetts Institute of Technology, 2013. All rights reserved. ;ISSN: 1532-9194 ;EISSN: 1532-8937 ;CODEN: SMRVAOFull text available |
| 8 |
Material Type: Article
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CRM: conceptualization and scale developmentEuropean journal of marketing, 2005-11, Vol.39 (11/12), p.1264-1290 [Peer Reviewed Journal]Emerald Group Publishing Limited ;Copyright Emerald Group Publishing, Limited 2005 ;ISSN: 0309-0566 ;EISSN: 1758-7123 ;DOI: 10.1108/03090560510623253Full text available |
| 9 |
Material Type: Article
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Customer Relationships Evolve - So Must Your CRM StrategyMIT Sloan management review, 2018-04, Vol.59 (3), p.1-7 [Peer Reviewed Journal]Copyright Massachusetts Institute of Technology, Cambridge, MA Spring 2018 ;ISSN: 1532-9194 ;EISSN: 1532-8937Full text available |
| 10 |
Material Type: Article
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CONCEPTUALIZING RELATIONSHIP MAINTENANCE THROUGH THE RELATIONSHIP LIFE CYCLE: RELATIONSHIP ENHANCEMENT, STABILIZATION, AND REPAIRJournal of services research, 2020-04, Vol.20 (1/2), p.81-99 [Peer Reviewed Journal]Copyright Vedatya Institute Apr 2020-Mar 2021 ;ISSN: 0972-4702 ;EISSN: 2581-3412Full text available |
| 11 |
Material Type: Article
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Enriching the customer experience: An innovative approach is neededStrategic direction (Bradford, England), 2019-08, Vol.35 (8), p.11-13 [Peer Reviewed Journal]Emerald Publishing Limited 2019 ;ISSN: 0258-0543 ;EISSN: 1758-8588 ;DOI: 10.1108/SD-05-2019-0095Full text available |
| 12 |
Material Type: Article
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PSC Stalls Gas Shutoff Resumption By SummitArkansas Business, 2023-05, Vol.40 (20), p.6-6COPYRIGHT 2023 Journal Publishing, Inc. ;Copyright Arkansas Business May 15-May 21, 2023 ;ISSN: 1053-6582Full text available |
| 13 |
Material Type: Article
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Customer relationship management for hotels in Hong KongInternational journal of contemporary hospitality management, 2010-03, Vol.22 (2), p.139-159 [Peer Reviewed Journal]Emerald Group Publishing Limited ;Copyright Emerald Group Publishing Limited 2010 ;ISSN: 0959-6119 ;EISSN: 1757-1049 ;DOI: 10.1108/09596111011018151Full text available |
| 14 |
Material Type: Article
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Value creation: an internal customers’ perspectiveThe Journal of services marketing, 2015-09, Vol.29 (6/7), p.560-570 [Peer Reviewed Journal]Emerald Group Publishing Limited ;Emerald Group Publishing Limited 2015 ;ISSN: 0887-6045 ;EISSN: 2054-1651 ;DOI: 10.1108/JSM-09-2014-0311Full text available |
| 15 |
Material Type: Article
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Relationship Marketing Stage of Development in Romanian Banking IndustryAmfiteatru economic, 2016-02, Vol.18 (41), p.199-214 [Peer Reviewed Journal]Copyright Bucharest Academy of Economic Studies, Faculty of Commerce Feb 2016 ;ISSN: 2247-9104 ;ISSN: 1582-9146 ;EISSN: 2247-9104Full text available |
| 16 |
Material Type: Article
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Innovating ExperienceResearch technology management, 2015-07, Vol.58 (4), p.1B [Peer Reviewed Journal]Copyright Industrial Research Institute, Inc Jul/Aug 2015 ;ISSN: 0895-6308 ;EISSN: 1930-0166 ;CODEN: RTMAECFull text available |
| 17 |
Material Type: Article
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How Value Consciousness, Customer Engagement and Trust Create Brand Loyalty: Luxury Brand and Social Media Marketing PerspectiveAcademy of Marketing Studies journal, 2023-01, Vol.27 (S6) [Peer Reviewed Journal]2023. This work is licensed under https://creativecommons.org/licenses/by/4.0/ (the “License”). Notwithstanding the ProQuest Terms and Conditions, you may use this content in accordance with the terms of the License. ;ISSN: 1095-6298 ;EISSN: 1528-2678Full text available |
| 18 |
Material Type: Article
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River City: The Bliss Of 'the Usual'Arkansas Business, 2022-05, Vol.39 (19), p.17-17COPYRIGHT 2022 Journal Publishing, Inc. ;Copyright Arkansas Business May 9-May 15, 2022 ;ISSN: 1053-6582Full text available |
| 19 |
Material Type: Article
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Transformed Car-Mart Rides Out the SqueezeArkansas Business, 2023-06, Vol.40 (24), p.10-10COPYRIGHT 2023 Journal Publishing, Inc. ;Copyright Arkansas Business Jun 12-Jun 18, 2023 ;ISSN: 1053-6582Full text available |
| 20 |
Material Type: Article
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Slot Sharing in Ocean Liner Shipping Cooperation with Overbooking and Loyal CustomersJournal of coastal research, 2019-06, Vol.94 (sp1), p.411-415 [Peer Reviewed Journal]Coastal Education and Research Foundation, Inc. 2019 ;Copyright Allen Press Publishing Services 2019 ;Copyright Allen Press Inc. Summer 2019 ;ISSN: 0749-0208 ;EISSN: 1551-5036 ;DOI: 10.2112/SI94-082.1Full text available |
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