Result Number | Material Type | Add to My Shelf Action | Record Details and Options |
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1 |
Material Type: Reference
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ProstitutionBrazil Today: An Encyclopedia of Life in the Republic, 2012, Vol.2, p.505-510EISBN: 0313346739 ;EISBN: 9780313346736Full text available |
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2 |
Material Type: Reference
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What You Need to Know About the Customer ExperienceWhat Customers Crave : How to Create Relevant and Memorable Experiences at Every Touchpoint, 2017, p.1-2EISBN: 0814437826 ;EISBN: 9780814437827Full text available |
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3 |
Material Type: Reference
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The In-Touchpoint MomentWhat Customers Crave : How to Create Relevant and Memorable Experiences at Every Touchpoint, 2017, p.203-215EISBN: 0814437826 ;EISBN: 9780814437827Full text available |
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4 |
Material Type: Reference
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Technology and the Future of Customer ExperienceWhat Customers Crave : How to Create Relevant and Memorable Experiences at Every Touchpoint, 2017, p.217-226EISBN: 0814437826 ;EISBN: 9780814437827Full text available |
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5 |
Material Type: Reference
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Drive Customer Satisfaction—Through Excellent ServiceThe Supply Chain Revolution : Innovative Sourcing and Logistics for a Fiercely Competitive World, 2017, p.13-31EISBN: 9780814438794 ;EISBN: 0814438792Full text available |
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6 |
Material Type: Reference
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The Advent of “Exceptional” Customer ServiceWhat Customers Crave : How to Create Relevant and Memorable Experiences at Every Touchpoint, 2017, p.3-25EISBN: 0814437826 ;EISBN: 9780814437827Full text available |
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7 |
Material Type: Reference
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Shopping While Black (or Brown)Recognizing Microaggressions, 2019, p.40-51EISBN: 9781978504431 ;EISBN: 1978504438Full text available |
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8 |
Material Type: Reference
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Contemporary Perspectives on Visitor AttractionsThe SAGE Handbook of Tourism Management: Applications of Theories And Concepts to Tourism, 2018, p.299-314EISBN: 152644450X ;EISBN: 9781526444509Full text available |
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9 |
Material Type: Reference
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Your Roadmap to What Customers CraveWhat Customers Crave : How to Create Relevant and Memorable Experiences at Every Touchpoint, 2017, p.227-246EISBN: 0814437826 ;EISBN: 9780814437827Full text available |
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10 |
Material Type: Reference
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18 Understanding and Satisfying Consumer Needs: Segmentation, Targeting and PositioningThe SAGE Handbook of Tourism Management: Applications of Theories And Concepts to Tourism, 2018, p.257-268EISBN: 152644450X ;EISBN: 9781526444509Full text available |
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11 |
Material Type: Reference
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Mapping Your Customer’s JourneyWhat Customers Crave : How to Create Relevant and Memorable Experiences at Every Touchpoint, 2017, p.133-134EISBN: 0814437826 ;EISBN: 9780814437827Full text available |
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12 |
Material Type: Reference
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The Perils of Corporate Social ActivismThe Capitalist and the Activist : Corporate Social Activism and the New Business of Change, 2022, p.117-131EISBN: 9781523092550 ;EISBN: 1523092556Full text available |
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13 |
Material Type: Reference
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Smart metersPrivacy Rights in the Digital Age, 2019, p.524-5262019 Grey House Publishing, Inc. ;ISBN: 9781642650778 ;ISBN: 1642650773 ;EISBN: 9781642650785 ;EISBN: 1642650781Full text available |
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14 |
Material Type: Reference
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The First Touchpoint MomentWhat Customers Crave : How to Create Relevant and Memorable Experiences at Every Touchpoint, 2017, p.149-164EISBN: 0814437826 ;EISBN: 9780814437827Full text available |
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15 |
Material Type: Reference
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The Core Touchpoint MomentWhat Customers Crave : How to Create Relevant and Memorable Experiences at Every Touchpoint, 2017, p.165-187EISBN: 0814437826 ;EISBN: 9780814437827Full text available |
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16 |
Material Type: Reference
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Focus: Establishing the Magnetic North for Your EnterpriseLead Right for Your Company’s Type : How to Connect Your Culture with Your Customer Promise, 2017, p.117-128EISBN: 0814438008 ;EISBN: 9780814438008Full text available |
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17 |
Material Type: Reference
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Service Management and TourismThe SAGE Handbook of Tourism Management: Theories, Concepts and Disciplinary Approaches to Tourism, 2018, p.269-293EISBN: 152644450X ;EISBN: 9781526444509Full text available |
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18 |
Material Type: Reference
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Pizza ProblemUncovering Student Ideas About Engineering and Technology : 32 New Formative Assessment Probes, 2020, p.145-148EISBN: 1681403129 ;EISBN: 9781681403120Full text available |
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19 |
Material Type: Reference
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How to Be an Excellent HostProfitable Podcasting : Grow Your Business, Expand Your Platform, and Build a Nation of True Fans, 2018, p.175-180EISBN: 9780814438299 ;EISBN: 0814438296Full text available |
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20 |
Material Type: Reference
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CRM – Customer Relationship Management and AnalysisCommercial Data Mining: Processing, Analysis and Modeling for Predictive Analytics Projects, 2014, p.195-208EISBN: 9780124166585 ;EISBN: 012416658XFull text available |