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1
A Study of a New Certified Reference Material for Accurate Determination of the Main IFusarium/I Mycotoxins in Whole-Wheat Flour
A Study of a New Certified Reference Material for Accurate Determination of the Main IFusarium/I Mycotoxins in Whole-Wheat Flour
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A Study of a New Certified Reference Material for Accurate Determination of the Main IFusarium/I Mycotoxins in Whole-Wheat Flour

Foods, 2023-12, Vol.12 (23) [Peer Reviewed Journal]

COPYRIGHT 2023 MDPI AG ;ISSN: 2304-8158 ;EISSN: 2304-8158 ;DOI: 10.3390/foods12234358

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2
A Study of the MICE Tourism Industry's Workforce and the Variables Influencing Customer Relationship Management
A Study of the MICE Tourism Industry's Workforce and the Variables Influencing Customer Relationship Management
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A Study of the MICE Tourism Industry's Workforce and the Variables Influencing Customer Relationship Management

Atna journal of tourism studies, 2023-01, Vol.18 (1), p.89 [Peer Reviewed Journal]

2023. This work is published under https://creativecommons.org/licenses/by-nc/4.0/ (the “License”). Notwithstanding the ProQuest Terms and Conditions, you may use this content in accordance with the terms of the License. ;ISSN: 0975-3281 ;DOI: 10.12727/ajts.29.4

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3
Building With Bricks and Mortar: The Revenue Impact of Opening Physical Stores in a Multichannel Environment
Building With Bricks and Mortar: The Revenue Impact of Opening Physical Stores in a Multichannel Environment
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Building With Bricks and Mortar: The Revenue Impact of Opening Physical Stores in a Multichannel Environment

Journal of retailing, 2015-06, Vol.91 (2), p.182-197 [Peer Reviewed Journal]

2015 New York University ;ISSN: 0022-4359 ;EISSN: 1873-3271 ;DOI: 10.1016/j.jretai.2015.02.001 ;CODEN: JLREA3

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4
Manage Your Customer Portfolıo for Maximum Lifetime Value
Manage Your Customer Portfolıo for Maximum Lifetime Value
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Manage Your Customer Portfolıo for Maximum Lifetime Value

MIT Sloan management review, 2022-10, Vol.64 (1), p.22-27 [Peer Reviewed Journal]

Copyright Massachusetts Institute of Technology, Cambridge, MA Fall 2022 ;ISSN: 1532-9194 ;EISSN: 1532-8937

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5
S-D logic–informed customer engagement: integrative framework, revised fundamental propositions, and application to CRM
S-D logic–informed customer engagement: integrative framework, revised fundamental propositions, and application to CRM
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S-D logic–informed customer engagement: integrative framework, revised fundamental propositions, and application to CRM

Journal of the Academy of Marketing Science, 2019-01, Vol.47 (1), p.161-185 [Peer Reviewed Journal]

Academy of Marketing Science 2016 ;COPYRIGHT 2019 Springer ;Journal of the Academy of Marketing Science is a copyright of Springer, (2016). All Rights Reserved. ;ISSN: 0092-0703 ;EISSN: 1552-7824 ;DOI: 10.1007/s11747-016-0494-5

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6
THE CONCEPT OF CUSTOMER COST ACCOUNTING IN CUSTOMER RELATIONSHIP MANAGEMENT
THE CONCEPT OF CUSTOMER COST ACCOUNTING IN CUSTOMER RELATIONSHIP MANAGEMENT
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THE CONCEPT OF CUSTOMER COST ACCOUNTING IN CUSTOMER RELATIONSHIP MANAGEMENT

Humanities and Social Sciences, 2023-12, Vol.30 (4 - part 2), p.173-187 [Peer Reviewed Journal]

ISSN: 2300-5327 ;EISSN: 2300-9918 ;DOI: 10.7862/rz.2023.hss.71

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7
How to Win in an Omnichannel World
How to Win in an Omnichannel World
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How to Win in an Omnichannel World

MIT Sloan management review, 2014-09, Vol.56 (1), p.45 [Peer Reviewed Journal]

Copyright © Massachusetts Institute of Technology, 2014. All rights reserved. ;ISSN: 1532-9194 ;EISSN: 1532-8937 ;CODEN: SMRVAO

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8
Detecting customers knowledge from social media big data: toward an integrated methodological framework based on netnography and business analytics
Detecting customers knowledge from social media big data: toward an integrated methodological framework based on netnography and business analytics
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Detecting customers knowledge from social media big data: toward an integrated methodological framework based on netnography and business analytics

Journal of knowledge management, 2020-05, Vol.24 (4), p.799-821 [Peer Reviewed Journal]

Emerald Publishing Limited ;Emerald Publishing Limited 2020 ;ISSN: 1367-3270 ;EISSN: 1758-7484 ;DOI: 10.1108/JKM-11-2019-0637

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9
An Empirical Study on Customer Segmentation by Purchase Behaviors Using a RFM Model and K-Means Algorithm
An Empirical Study on Customer Segmentation by Purchase Behaviors Using a RFM Model and K-Means Algorithm
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An Empirical Study on Customer Segmentation by Purchase Behaviors Using a RFM Model and K-Means Algorithm

Mathematical problems in engineering, 2020-11, Vol.2020, p.1-7 [Peer Reviewed Journal]

Copyright © 2020 Jun Wu et al. ;COPYRIGHT 2020 Hindawi Limited ;Copyright © 2020 Jun Wu et al. This is an open access article distributed under the Creative Commons Attribution License (the “License”), which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited. Notwithstanding the ProQuest Terms and Conditions, you may use this content in accordance with the terms of the License. https://creativecommons.org/licenses/by/4.0 ;ISSN: 1024-123X ;EISSN: 1563-5147 ;DOI: 10.1155/2020/8884227

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10
The impact of Customer Relationship Management (CRM) on a beer manufacturing company’s sales performance
The impact of Customer Relationship Management (CRM) on a beer manufacturing company’s sales performance
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The impact of Customer Relationship Management (CRM) on a beer manufacturing company’s sales performance

Menedžment ta pìdpriêmnictvo: trendi rozvitku, 2023-06, Vol.2 (24), p.37-49 [Peer Reviewed Journal]

EISSN: 2522-1566 ;DOI: 10.26661/2522-1566/2023-2/24-04

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11
Customer engagement: the construct, antecedents, and consequences
Customer engagement: the construct, antecedents, and consequences
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Customer engagement: the construct, antecedents, and consequences

Journal of the Academy of Marketing Science, 2017-05, Vol.45 (3), p.294-311 [Peer Reviewed Journal]

Academy of Marketing Science 2016 ;COPYRIGHT 2017 Springer ;Journal of the Academy of Marketing Science is a copyright of Springer, 2017. ;ISSN: 0092-0703 ;EISSN: 1552-7824 ;DOI: 10.1007/s11747-016-0485-6 ;CODEN: JAMSDE

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12
How artificial intelligence will affect the future of retailing
How artificial intelligence will affect the future of retailing
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How artificial intelligence will affect the future of retailing

Journal of retailing, 2021-03, Vol.97 (1), p.28-41 [Peer Reviewed Journal]

2021 ;Copyright Elsevier Limited Mar 2021 ;ISSN: 0022-4359 ;EISSN: 1873-3271 ;DOI: 10.1016/j.jretai.2021.01.005

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13
Correction: The determinant factors for the adoption of CRM in the Palestinian SMEs: The moderating effect of firm size
Correction: The determinant factors for the adoption of CRM in the Palestinian SMEs: The moderating effect of firm size
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Correction: The determinant factors for the adoption of CRM in the Palestinian SMEs: The moderating effect of firm size

PloS one, 2021-10, Vol.16 (10), p.e0259344-e0259344 [Peer Reviewed Journal]

COPYRIGHT 2021 Public Library of Science ;2021 Salah et al. This is an open access article distributed under the terms of the Creative Commons Attribution License: http://creativecommons.org/licenses/by/4.0/ (the “License”), which permits unrestricted use, distribution, and reproduction in any medium, provided the original author and source are credited. Notwithstanding the ProQuest Terms and Conditions, you may use this content in accordance with the terms of the License. ;2021 Salah et al 2021 Salah et al ;ISSN: 1932-6203 ;EISSN: 1932-6203 ;DOI: 10.1371/journal.pone.0259344 ;PMID: 34699572

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14
Customer Engagement and Customer Relationship Management Capabilities’ Effects on Innovation Performance and Customer Distrust’s Moderating Role
Customer Engagement and Customer Relationship Management Capabilities’ Effects on Innovation Performance and Customer Distrust’s Moderating Role
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Customer Engagement and Customer Relationship Management Capabilities’ Effects on Innovation Performance and Customer Distrust’s Moderating Role

Sustainability, 2023-06, Vol.15 (12), p.9475 [Peer Reviewed Journal]

COPYRIGHT 2023 MDPI AG ;2023 by the authors. Licensee MDPI, Basel, Switzerland. This article is an open access article distributed under the terms and conditions of the Creative Commons Attribution (CC BY) license (https://creativecommons.org/licenses/by/4.0/). Notwithstanding the ProQuest Terms and Conditions, you may use this content in accordance with the terms of the License. ;ISSN: 2071-1050 ;EISSN: 2071-1050 ;DOI: 10.3390/su15129475

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15
The Role of Big Data and Predictive Analytics in Retailing
The Role of Big Data and Predictive Analytics in Retailing
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The Role of Big Data and Predictive Analytics in Retailing

Journal of retailing, 2017-03, Vol.93 (1), p.79-95 [Peer Reviewed Journal]

2017 New York University ;ISSN: 0022-4359 ;EISSN: 1873-3271 ;DOI: 10.1016/j.jretai.2016.12.004 ;CODEN: JLREA3

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16
Social customer relationship management factors and business benefits
Social customer relationship management factors and business benefits
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Social customer relationship management factors and business benefits

International journal of organizational analysis (2005), 2021-01, Vol.29 (1), p.35-58 [Peer Reviewed Journal]

Emerald Publishing Limited ;Emerald Publishing Limited 2020 ;ISSN: 1934-8835 ;EISSN: 1758-8561 ;DOI: 10.1108/IJOA-11-2019-1933

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17
Social media engagement behavior: A framework for engaging customers through social media content
Social media engagement behavior: A framework for engaging customers through social media content
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Social media engagement behavior: A framework for engaging customers through social media content

European journal of marketing, 2019-10, Vol.53 (10), p.2213-2243 [Peer Reviewed Journal]

Emerald Publishing Limited 2019 ;ISSN: 0309-0566 ;EISSN: 1758-7123 ;DOI: 10.1108/EJM-03-2017-0182

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18
Assessing the applicability of the CRM concept in a public autonomous institution
Assessing the applicability of the CRM concept in a public autonomous institution
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Assessing the applicability of the CRM concept in a public autonomous institution

SHS Web of Conferences, 2021, Vol.114, p.1002 [Peer Reviewed Journal]

2021. This work is licensed under https://creativecommons.org/licenses/by/4.0/ (the “License”). Notwithstanding the ProQuest Terms and conditions, you may use this content in accordance with the terms of the License. ;ISSN: 2261-2424 ;ISSN: 2416-5182 ;EISSN: 2261-2424 ;DOI: 10.1051/shsconf/202111401002

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19
Five Myths About Digital Transformation
Five Myths About Digital Transformation
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Five Myths About Digital Transformation

MIT Sloan management review, 2017-03, Vol.58 (3) [Peer Reviewed Journal]

Copyright © Massachusetts Institute of Technology, 1972. All rights reserved. ;ISSN: 1532-9194 ;EISSN: 1532-8937 ;CODEN: SMRVAO

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20
Toward a theory of customer engagement marketing
Toward a theory of customer engagement marketing
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Toward a theory of customer engagement marketing

Journal of the Academy of Marketing Science, 2017-05, Vol.45 (3), p.312-335 [Peer Reviewed Journal]

Academy of Marketing Science 2016 ;COPYRIGHT 2017 Springer ;Journal of the Academy of Marketing Science is a copyright of Springer, 2017. ;ISSN: 0092-0703 ;EISSN: 1552-7824 ;DOI: 10.1007/s11747-016-0509-2 ;CODEN: JAMSDE

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