Result Number | Material Type | Add to My Shelf Action | Record Details and Options |
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Material Type: Article
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THE ROLE OF SECTOR IN USERS’ ATTITUDES TOWARDS THE PERCEIVED QUALITY OF SHARING ECONOMY SERVICESElektronički Zbornik Radova Veleučilišta u Šibeniku, 2023-07, Vol.17 (1-2), p.81-94 [Peer Reviewed Journal]ISSN: 1846-6699 ;EISSN: 1846-6656 ;DOI: 10.51650/ezrvs.17.1-2.6Full text available |
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2 |
Material Type: Article
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Examining antecedents and consequences of university brand imageManagement science letters, 2020, Vol.10 (5), p.953-960 [Peer Reviewed Journal]ISSN: 1923-9335 ;EISSN: 1923-9343 ;DOI: 10.5267/j.msl.2019.11.016Full text available |
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3 |
Material Type: Article
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The intricate relationships of consumers’ loyalty and their perceptions of service quality, price and satisfaction in restaurant serviceTQM journal, 2023-01, Vol.35 (2), p.519-539 [Peer Reviewed Journal]Emerald Publishing Limited ;ISSN: 1754-2731 ;EISSN: 1754-274X ;DOI: 10.1108/TQM-06-2021-0158Full text available |
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4 |
Material Type: Article
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Effects of perceived service quality, website quality, and reputation on purchase intention: The mediating and moderating roles of trust and perceived risk in online shoppingCogent business & management, 2021, Vol.8 (1), p.1-20 [Peer Reviewed Journal]2021 The Author(s). This open access article is distributed under a Creative Commons Attribution (CC-BY) 4.0 license. 2021 ;2021 The Author(s). This open access article is distributed under a Creative Commons Attribution (CC-BY) 4.0 license. This work is licensed under the Creative Commons Attribution License http://creativecommons.org/licenses/by/4.0/ (the “License”). Notwithstanding the ProQuest Terms and Conditions, you may use this content in accordance with the terms of the License. ;ISSN: 2331-1975 ;EISSN: 2331-1975 ;DOI: 10.1080/23311975.2020.1869363Full text available |
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5 |
Material Type: Article
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Railway commuter line passengers’ perceived service quality: hedonic and utilitarian frameworkTransportation research procedia (Online), 2020, Vol.48, p.207-2172020 ;ISSN: 2352-1465 ;EISSN: 2352-1465 ;DOI: 10.1016/j.trpro.2020.08.016Full text available |
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6 |
Material Type: Article
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Can Positive Emotions Predict Consumer Satisfaction in Adverse Services? [version 2; peer review: 2 approved]F1000 research, 2022, Vol.11, p.347-347 [Peer Reviewed Journal]Copyright: © 2024 Akthar N et al. ;ISSN: 2046-1402 ;EISSN: 2046-1402 ;DOI: 10.12688/f1000research.110256.2Full text available |
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7 |
Material Type: Article
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Fleet management system, perceived service quality and the public health sector performance in ZimbabweThe International journal of public sector management, 2023-03, Vol.36 (2), p.113-129 [Peer Reviewed Journal]Emerald Publishing Limited ;ISSN: 0951-3558 ;EISSN: 1758-6666 ;DOI: 10.1108/IJPSM-04-2022-0103Full text available |
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8 |
Material Type: Article
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Augmenting bank service quality dimensions: moderation of perceived trust and perceived riskInternational journal of productivity and performance management, 2023-01, Vol.72 (2), p.469-490 [Peer Reviewed Journal]Emerald Publishing Limited ;ISSN: 1741-0401 ;EISSN: 1758-6658 ;DOI: 10.1108/IJPPM-04-2021-0196Full text available |
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9 |
Material Type: Article
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Analyzing the factors affecting on the attitude and behavior of corporate customers in the banking industryکاوشهای مدیریت بازرگانی, 2022-04, Vol.14 (27), p.47-70 [Peer Reviewed Journal]ISSN: 2645-386X ;EISSN: 2645-3878 ;DOI: 10.22034/jbar.2022.11457.2977Full text available |
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10 |
Material Type: Article
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Paratransit service quality modeling reflecting users' perception-A case study in Dhaka, BangladeshIATSS research, 2023-10, Vol.47 (3), p.335-348 [Peer Reviewed Journal]2023 ;ISSN: 0386-1112 ;EISSN: 2210-4240 ;DOI: 10.1016/j.iatssr.2023.07.001Full text available |
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11 |
Material Type: Article
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Hospital brand image and trust leading towards patient satisfaction: medical tourists’ behavioural intention in MalaysiaHealthcare in low-resource settings, 2024-04 [Peer Reviewed Journal]EISSN: 2281-7824 ;DOI: 10.4081/hls.2024.12276Full text available |
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12 |
Material Type: Article
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Factors associated with patient loyalty in private healthcare sector in EgyptJournal of humanities and applied social science, 2024-04, Vol.6 (2), p.181-206 [Peer Reviewed Journal]ISSN: 2632-279X ;EISSN: 2632-279X ;DOI: 10.1108/JHASS-09-2023-0106Full text available |
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13 |
Material Type: Article
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Satisfaction of E-Learners with Electronic Learning Service Quality Using the SERVQUAL ModelJournal of open innovation, 2021-12, Vol.7 (4), p.227 [Peer Reviewed Journal]EISSN: 2199-8531Full text available |
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14 |
Material Type: Article
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Promoting perceived service quality and organisational performance through customer retention strategies: the moderating role of ICTEuropean journal of management studies (Online), 2023-12, Vol.28 (3), p.193-211 [Peer Reviewed Journal]ISSN: 2183-4172 ;EISSN: 2635-2648 ;DOI: 10.1108/EJMS-01-2023-0003Full text available |
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15 |
Material Type: Article
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Analisis Perilaku Konsumen Online Aplikasi Dana Menggunakan Model Intention, Adoption, dan ContinuanceJurnal maksipreneur: manajemen, koperasi, dan entrepreneurship (Online), 2023-11, Vol.13 (1), p.137-149 [Peer Reviewed Journal]ISSN: 2089-550X ;EISSN: 2527-6638 ;DOI: 10.30588/jmp.v13i1.1054Full text available |
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16 |
Material Type: Article
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Evaluating Perceived Service Quality, Perceived Playfulness, and Gratification towards User’s Attitude of Mobile Instant Messaging ApplicationJournal the winners, 2021-08, Vol.23 (1), p.19-24 [Peer Reviewed Journal]ISSN: 1412-1212 ;EISSN: 2541-2388 ;DOI: 10.21512/tw.v23i1.7089Full text available |
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17 |
Material Type: Article
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THE ROLE OF CONSUMER SATISFACTION IN MEDIATING THE EFFECT OF PERCEIVED SERVICE QUALITY AND BRAND IMAGE ON REPURCHASE INTENTIONRussian journal of agricultural and socio-economic sciences, 2021-06, Vol.114 (6), p.147-156EISSN: 2226-1184 ;DOI: 10.18551/rjoas.2021-06.16Full text available |
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18 |
Material Type: Article
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The effect of system quality and service quality toward using m-commerce service, based on consumer perspectiveManagement science letters, 2020-01, Vol.10 (11), p.2589-2586 [Peer Reviewed Journal]ISSN: 1923-9335 ;EISSN: 1923-9343 ;DOI: 10.5267/j.msl.2020.3.035Full text available |
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19 |
Material Type: Article
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The impact of differential pricing on perceived service quality and guest satisfaction: An empirical study of mid-scale hotels in IndiaTourism, 2023-12, Vol.33 (2), p.121-132 [Peer Reviewed Journal]ISSN: 0867-5856 ;EISSN: 2080-6922 ;DOI: 10.18778/0867-5856.33.2.10Full text available |
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20 |
Material Type: Article
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'I do not know': an examination of reactions to virtual agents that fail to answer the user's questionsThe International review of retail, distribution and consumer research, 2024-05, Vol.34 (2), p.228-250 [Peer Reviewed Journal]2023 The Author(s). Published by Informa UK Limited, trading as Taylor & Francis Group. 2023 ;ISSN: 0959-3969 ;EISSN: 1466-4402 ;DOI: 10.1080/09593969.2023.2253003Digital Resources/Online E-Resources |