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Refined by: creation date: 1983 To 1996 remove resource type: Book Chapters remove
Result Number Material Type Add to My Shelf Action Record Details and Options
1
Linking Customer Satisfaction to Service Operations and Outcomes
Material Type:
Book Chapter
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Linking Customer Satisfaction to Service Operations and Outcomes

Service Quality: New Directions in Theory and Practice, 1994, p.173

ISBN: 0803949197 ;ISBN: 9780803949195 ;EISBN: 9781452229102 ;EISBN: 1452229104 ;DOI: 10.4135/9781452229102.n8

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2
Refutations: Causes and Difficulties
Material Type:
Book Chapter
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Refutations: Causes and Difficulties

Entrepreneurship and the Market Process, 1996, p.248-280

1996 David A. Harper ;ISBN: 9780415756587 ;ISBN: 9780415130486 ;ISBN: 0415130484 ;ISBN: 0415756588 ;EISBN: 9781134791606 ;EISBN: 9781134791590 ;EISBN: 1134791607 ;EISBN: 9780203022399 ;EISBN: 0203022394 ;EISBN: 1134791593 ;DOI: 10.4324/9780203022399-10

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3
O, Consumer, how you've Changed: Some Radical Reflections on Gorillas, Pets, and the Roots of Consumption
Material Type:
Book Chapter
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O, Consumer, how you've Changed: Some Radical Reflections on Gorillas, Pets, and the Roots of Consumption

Consumer Research: Introspective Essays on the Study of Consumption, 1995, p.107

ISBN: 9780803972971 ;ISBN: 0803972970 ;EISBN: 9781483327334 ;EISBN: 1483327337 ;DOI: 10.4135/9781483327334.n5

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