Result Number | Material Type | Add to My Shelf Action | Record Details and Options |
---|---|---|---|
1 |
Material Type: Article
|
The impact of website quality on customer satisfaction and purchase intention: perceived playfulness and perceived flow as mediatorsInformation systems and e-business management, 2012-12, Vol.10 (4), p.549-570 [Peer Reviewed Journal]Springer-Verlag 2011 ;Springer-Verlag Berlin Heidelberg 2012 ;ISSN: 1617-9846 ;EISSN: 1617-9854 ;DOI: 10.1007/s10257-011-0181-5Full text available |
|
2 |
Material Type: Article
|
Worth the Price of Admission? The Mediating Effect of Perceived Value on Ticket Purchase IntentionSport marketing quarterly, 2018-03, Vol.27 (1), p.44-57 [Peer Reviewed Journal]COPYRIGHT 2018 Fitness Information Technology Inc. ;Copyright Fitness Information Technology, A Division of ICPE West Virginia University Mar 2018 ;ISSN: 1061-6934 ;EISSN: 1557-2528 ;DOI: 10.32731/SMQ.271.032018.04Full text available |
|
3 |
Material Type: Article
|
Makeup or mask: makeup’s effect on salesperson trustworthinessThe Journal of consumer marketing, 2020-04, Vol.37 (3), p.271-277 [Peer Reviewed Journal]Emerald Publishing Limited ;Emerald Publishing Limited 2020 ;ISSN: 0736-3761 ;EISSN: 2052-1200 ;DOI: 10.1108/JCM-02-2019-3101Full text available |
|
4 |
Material Type: Article
|
Predicting customer experience and discretionary behaviors of bank customers in IndiaInternational journal of bank marketing, 2018-06, Vol.36 (4), p.701-725 [Peer Reviewed Journal]Emerald Publishing Limited ;Emerald Publishing Limited 2018 ;ISSN: 0265-2323 ;EISSN: 1758-5937 ;DOI: 10.1108/IJBM-06-2017-0121Full text available |
|
5 |
Material Type: Article
|
Service Quality, Profitability, and the Economic Worth of Customers: What We Know and What We Need to LearnJournal of the Academy of Marketing Science, 2000, Vol.28 (1), p.67-85 [Peer Reviewed Journal]Copyright Sage Publications, Inc. Winter 2000 ;Academy of Marketing Science 2000. ;ISSN: 0092-0703 ;EISSN: 1552-7824 ;DOI: 10.1177/0092070300281007 ;CODEN: JAMSDEFull text available |
|
6 |
Material Type: Article
|
Does traveler satisfaction differ in various travel group compositions?International journal of contemporary hospitality management, 2018-03, Vol.30 (3), p.1663-1685 [Peer Reviewed Journal]Emerald Publishing Limited ;Emerald Publishing Limited 2018 ;ISSN: 0959-6119 ;EISSN: 1757-1049 ;DOI: 10.1108/IJCHM-03-2017-0171Full text available |
|
7 |
Material Type: Article
|
Airline customer satisfaction and loyalty: impact of in-flight service qualityService business, 2009-09, Vol.3 (3), p.293-307 [Peer Reviewed Journal]Springer-Verlag 2009 ;ISSN: 1862-8516 ;EISSN: 1862-8508 ;DOI: 10.1007/s11628-009-0068-4Full text available |
|
8 |
Material Type: Article
|
Exploring the role of website quality and hedonism in the formation of e-satisfaction and e-loyaltyJournal of research in interactive marketing, 2017-08, Vol.11 (3), p.246-267 [Peer Reviewed Journal]Emerald Publishing Limited ;Emerald Publishing Limited 2017 ;ISSN: 2040-7122 ;EISSN: 2040-7130 ;DOI: 10.1108/JRIM-04-2017-0022Full text available |
|
9 |
Material Type: Article
|
Service quality and behavioural intentions in broadband services selectionMarketing intelligence & planning, 2014-01, Vol.32 (4), p.455-474Emerald Group Publishing Limited ;Copyright Emerald Group Publishing Limited 2014 ;ISSN: 0263-4503 ;EISSN: 1758-8049 ;DOI: 10.1108/MIP-06-2013-0093Full text available |
|
10 |
Material Type: Article
|
Service quality and customers’ purchase intentions: an empirical study of the Indian banking sectorInternational journal of bank marketing, 2013-01, Vol.31 (7), p.529-543 [Peer Reviewed Journal]Emerald Group Publishing Limited ;Copyright Emerald Group Publishing Limited 2013 ;ISSN: 0265-2323 ;EISSN: 1758-5937 ;DOI: 10.1108/IJBM-02-2013-0009Full text available |
|
11 |
Material Type: Article
|
role of perceived product quality and overall satisfaction on purchase intentionsInternational journal of consumer studies, 2006-03, Vol.30 (2), p.207-217 [Peer Reviewed Journal]2005 Blackwell Publishing Ltd ;ISSN: 1470-6423 ;EISSN: 1470-6431 ;DOI: 10.1111/j.1470-6431.2005.00477.xFull text available |
|
12 |
Material Type: Article
|
Exploring key antecedents of purchase intentions within different servicesThe Journal of services marketing, 2014-10, Vol.28 (7), p.595-606 [Peer Reviewed Journal]Emerald Group Publishing Limited 2014 ;ISSN: 0887-6045 ;EISSN: 2054-1651 ;DOI: 10.1108/JSM-01-2013-0025Full text available |
|
13 |
Material Type: Article
|
Customers' purchase intentions as a reflection of price perceptionThe journal of product & brand management, 2008-05, Vol.17 (3), p.188-196 [Peer Reviewed Journal]Emerald Group Publishing Limited ;Copyright Emerald Group Publishing Limited 2008 ;ISSN: 1061-0421 ;EISSN: 2054-1643 ;DOI: 10.1108/10610420810875106Full text available |
|
14 |
Material Type: Article
|
Customers repurchase intention formation in e-commerceSouth African journal of information management, 2016-01, Vol.18 (1), p.1-e9 [Peer Reviewed Journal]COPYRIGHT 2016 African Online Scientific Information Systems (Pty) Ltd t/a AOSIS ;Copyright AOSIS (Pty) Ltd 2016 ;ISSN: 2078-1865 ;EISSN: 1560-683X ;DOI: 10.4102/sajim.v18i1.712Full text available |
|
15 |
Material Type: Article
|
Green products and corporate strategy: an empirical investigationSociety and business review, 2006-05, Vol.1 (2), p.144-157 [Peer Reviewed Journal]Emerald Group Publishing Limited ;Copyright Emerald Group Publishing Limited 2006 ;ISSN: 1746-5680 ;EISSN: 1746-5699 ;DOI: 10.1108/17465680610669825Full text available |
|
16 |
Material Type: Article
|
Niches at the edges: price-value tradeoff, consumer behavior, and marketing strategyThe journal of product & brand management, 2009-04, Vol.18 (2), p.136-142 [Peer Reviewed Journal]Emerald Group Publishing Limited ;Copyright Emerald Group Publishing Limited 2009 ;ISSN: 1061-0421 ;EISSN: 2054-1643 ;DOI: 10.1108/10610420910949031Full text available |
|
17 |
Material Type: Article
|
The influence of grey consumers' service quality perception on satisfaction and store loyalty behaviorInternational journal of retail & distribution management, 2008-10, Vol.36 (11), p.901-918 [Peer Reviewed Journal]Emerald Group Publishing Limited ;Copyright Emerald Group Publishing Limited 2008 ;ISSN: 0959-0552 ;EISSN: 1758-6690 ;DOI: 10.1108/09590550810911674 ;CODEN: IRDMEQFull text available |
|
18 |
Material Type: Article
|
A PERCEPÇÃO DA SATISFAÇÃO PELOS CLIENTES DE MARCAS PRÓPRIAS/THE PERCEPTION OF CUSTOMERS' SATISFACTION OF PRIVATE LABELSRevista Pensamento Contemporâneo em Administração, 2016-10, Vol.10 (4), p.114 [Peer Reviewed Journal]Copyright Universidade Federal Fluminense, Faculdade de Administração, Ciências Contábeis e Turismo Oct-Dec 2016 ;EISSN: 1982-2596 ;DOI: 10.12712/rpca.v10i4.690Full text available |
|
19 |
Material Type: Article
|
Impact of service quality and trust on repurchase intentions – the case of Pakistan airline industryAsia Pacific journal of marketing and logistics, 2017-01, Vol.29 (5), p.1136-1159 [Peer Reviewed Journal]Emerald Publishing Limited ;Emerald Publishing Limited 2017 ;ISSN: 1355-5855 ;EISSN: 1758-4248 ;DOI: 10.1108/APJML-10-2016-0192Full text available |
|
20 |
Material Type: Article
|
Customer perceptions of e-service quality in online shoppingInternational journal of retail & distribution management, 2005-02, Vol.33 (2), p.161-176 [Peer Reviewed Journal]Emerald Group Publishing Limited ;Copyright MCB UP Limited (MCB) 2005 ;ISSN: 0959-0552 ;EISSN: 1758-6690 ;DOI: 10.1108/09590550510581485 ;CODEN: IRDMEQFull text available |