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1
Social media: a blessing or a curse? Voice of owners in the beauty and wellness industry
Social media: a blessing or a curse? Voice of owners in the beauty and wellness industry
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Social media: a blessing or a curse? Voice of owners in the beauty and wellness industry

TQM journal, 2022-11, Vol.34 (5), p.1039-1056 [Peer Reviewed Journal]

Emerald Publishing Limited ;ISSN: 1754-2731 ;EISSN: 1754-274X ;DOI: 10.1108/TQM-03-2021-0074

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2
Corporate listening: unlocking insights from VOC, VOE and VOS for mutual benefits
Corporate listening: unlocking insights from VOC, VOE and VOS for mutual benefits
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Corporate listening: unlocking insights from VOC, VOE and VOS for mutual benefits

Corporate communications, 2020-08, Vol.25 (3), p.377-393 [Peer Reviewed Journal]

Emerald Publishing Limited ;Emerald Publishing Limited 2020 ;ISSN: 1356-3289 ;EISSN: 1758-6046 ;DOI: 10.1108/CCIJ-08-2019-0102

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3
Cloud-Based Android Intelligent Voice and Enterprise Economic Statistics System Design
Cloud-Based Android Intelligent Voice and Enterprise Economic Statistics System Design
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Cloud-Based Android Intelligent Voice and Enterprise Economic Statistics System Design

Mathematical problems in engineering, 2022-04, Vol.2022, p.1-7 [Peer Reviewed Journal]

Copyright © 2022 Lijuan Zhao and Lihua Zhong. ;COPYRIGHT 2022 Hindawi Limited ;Copyright © 2022 Lijuan Zhao and Lihua Zhong. This is an open access article distributed under the Creative Commons Attribution License (the “License”), which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited. Notwithstanding the ProQuest Terms and Conditions, you may use this content in accordance with the terms of the License. https://creativecommons.org/licenses/by/4.0 ;ISSN: 1024-123X ;EISSN: 1563-5147 ;DOI: 10.1155/2022/1682147

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4
Past, present and future of contact centers: a literature review
Past, present and future of contact centers: a literature review
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Past, present and future of contact centers: a literature review

Business process management journal, 2017-01, Vol.23 (3), p.574-597 [Peer Reviewed Journal]

Emerald Publishing Limited ;Emerald Publishing Limited 2017 ;ISSN: 1463-7154 ;EISSN: 1758-4116 ;DOI: 10.1108/BPMJ-02-2015-0018

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5
Determinants of Innovation Strategy in Indonesia Telecommunication Industry
Determinants of Innovation Strategy in Indonesia Telecommunication Industry
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Determinants of Innovation Strategy in Indonesia Telecommunication Industry

IOP conference series. Materials Science and Engineering, 2019-08, Vol.598 (1), p.12086 [Peer Reviewed Journal]

Published under licence by IOP Publishing Ltd ;2019. This work is published under http://creativecommons.org/licenses/by/3.0/ (the “License”). Notwithstanding the ProQuest Terms and Conditions, you may use this content in accordance with the terms of the License. ;ISSN: 1757-8981 ;EISSN: 1757-899X ;DOI: 10.1088/1757-899X/598/1/012086

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6
Performance Evaluation of GSM and WCDMA Networks: A Case Study of the University of Ilorin
Performance Evaluation of GSM and WCDMA Networks: A Case Study of the University of Ilorin
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Performance Evaluation of GSM and WCDMA Networks: A Case Study of the University of Ilorin

International journal on electrical engineering and informatics, 2021-03, Vol.13 (1), p.87-106

ISSN: 2085-6830 ;EISSN: 2087-5886 ;DOI: 10.15676/ijeei.2021.13.1.5

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7
Integrating Voice over IP Solution in IPv6 and IPv4 Networks to Increase Employee Productivity: A Case Study of Cameroon Telecommunications (Camtel), North-West
Integrating Voice over IP Solution in IPv6 and IPv4 Networks to Increase Employee Productivity: A Case Study of Cameroon Telecommunications (Camtel), North-West
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Integrating Voice over IP Solution in IPv6 and IPv4 Networks to Increase Employee Productivity: A Case Study of Cameroon Telecommunications (Camtel), North-West

Journal of international technology and information management, 2021-01, Vol.30 (1), p.69-108 [Peer Reviewed Journal]

Copyright International Information Management Association 2021 ;ISSN: 1941-6679 ;ISSN: 1543-5962 ;EISSN: 1941-6679 ;DOI: 10.58729/1941-6679.1469

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8
Menselijke chatbots: een zegen voor online klantcontact?
Menselijke chatbots: een zegen voor online klantcontact?
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Menselijke chatbots: een zegen voor online klantcontact?

Tijdschrift voor communicatiewetenschap, 2019-01, Vol.47 (3/4), p.217-273 [Peer Reviewed Journal]

Copyright Boom Uitgevers Den Haag 2019 ;ISSN: 1384-6930 ;EISSN: 1875-7286

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9
System design of blood supply chain management based on Supplier Customer Relationship Management (SCRM) approach
System design of blood supply chain management based on Supplier Customer Relationship Management (SCRM) approach
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System design of blood supply chain management based on Supplier Customer Relationship Management (SCRM) approach

MATEC Web of Conferences, 2018-01, Vol.154, p.1086 [Peer Reviewed Journal]

2018. This work is licensed under http://creativecommons.org/licenses/by/4.0/ (the “License”). Notwithstanding the ProQuest Terms and conditions, you may use this content in accordance with the terms of the License. ;ISSN: 2261-236X ;ISSN: 2274-7214 ;EISSN: 2261-236X ;DOI: 10.1051/matecconf/201815401086

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10
Personal Power and Agency When Dealing with Interactive Voice Response Systems and Alternative Modalities
Personal Power and Agency When Dealing with Interactive Voice Response Systems and Alternative Modalities
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Personal Power and Agency When Dealing with Interactive Voice Response Systems and Alternative Modalities

Media and communication (Lisboa), 2018-01, Vol.6 (3), p.60-68 [Peer Reviewed Journal]

2018. This work is licensed under http://creativecommons.org/licenses/by/4.0 (the “License”). Notwithstanding the ProQuest Terms and Conditions, you may use this content in accordance with the terms of the License. ;ISSN: 2183-2439 ;EISSN: 2183-2439 ;DOI: 10.17645/mac.v6i3.1205

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11
Regulation Misunderstanding: Convergence Complexity Providing Failures in Telecommunication Services Costs
Regulation Misunderstanding: Convergence Complexity Providing Failures in Telecommunication Services Costs
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Regulation Misunderstanding: Convergence Complexity Providing Failures in Telecommunication Services Costs

Journal of Information Systems & Technology Management, 2017-01, Vol.14 (1), p.111-127 [Peer Reviewed Journal]

COPYRIGHT 2017 TECSI - FEA - USP ;Copyright TECSI Information Systems and Technology Management, University of Sao Paulo Jan/Apr 2017 ;This work is licensed under a Creative Commons Attribution 4.0 International License. ;LICENCIA DE USO: Los documentos a texto completo incluidos en Dialnet son de acceso libre y propiedad de sus autores y/o editores. Por tanto, cualquier acto de reproducción, distribución, comunicación pública y/o transformación total o parcial requiere el consentimiento expreso y escrito de aquéllos. Cualquier enlace al texto completo de estos documentos deberá hacerse a través de la URL oficial de éstos en Dialnet. Más información: https://dialnet.unirioja.es/info/derechosOAI | INTELLECTUAL PROPERTY RIGHTS STATEMENT: Full text documents hosted by Dialnet are protected by copyright and/or related rights. This digital object is accessible without charge, but its use is subject to the licensing conditions set by its authors or editors. Unless expressly stated otherwise in the licensing conditions, you are free to linking, browsing, printing and making a copy for your own personal purposes. All other acts of reproduction and communication to the public are subject to the licensing conditions expressed by editors and authors and require consent from them. Any link to this document should be made using its official URL in Dialnet. More info: https://dialnet.unirioja.es/info/derechosOAI ;ISSN: 1807-1775 ;ISSN: 1809-2640 ;EISSN: 1807-1775 ;DOI: 10.4301/S1807-17752017000100006

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12
Managing Voice-to-Voice Encounters: Reducing the Agony of Being Put on Hold
Managing Voice-to-Voice Encounters: Reducing the Agony of Being Put on Hold
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Managing Voice-to-Voice Encounters: Reducing the Agony of Being Put on Hold

Journal of service research : JSR, 2006-02, Vol.8 (3), p.234-244 [Peer Reviewed Journal]

Copyright SAGE PUBLICATIONS, INC. Feb 2006 ;ISSN: 1094-6705 ;EISSN: 1552-7379 ;DOI: 10.1177/1094670505281703

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13
Federal Communications Commission Adopts Updated Data Breach Notification Rules
Federal Communications Commission Adopts Updated Data Breach Notification Rules
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Federal Communications Commission Adopts Updated Data Breach Notification Rules

Computer and Internet Lawyer, 2024-04, Vol.41 (4), p.16-17

Copyright Aspen Publishers, Inc. Apr 2024 ;ISSN: 1531-4944

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14
A Deep Learning System for Sentiment Analysis of Service Calls
A Deep Learning System for Sentiment Analysis of Service Calls
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A Deep Learning System for Sentiment Analysis of Service Calls

arXiv.org, 2020-04

2020. This work is published under http://creativecommons.org/licenses/by/4.0/ (the “License”). Notwithstanding the ProQuest Terms and Conditions, you may use this content in accordance with the terms of the License. ;http://creativecommons.org/licenses/by/4.0 ;EISSN: 2331-8422 ;DOI: 10.48550/arxiv.2004.10320

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15
asya: Mindful verbal communication using deep learning
asya: Mindful verbal communication using deep learning
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asya: Mindful verbal communication using deep learning

arXiv.org, 2020-08

2020. This work is published under http://creativecommons.org/licenses/by/4.0/ (the “License”). Notwithstanding the ProQuest Terms and Conditions, you may use this content in accordance with the terms of the License. ;http://creativecommons.org/licenses/by/4.0 ;EISSN: 2331-8422 ;DOI: 10.48550/arxiv.2008.08965

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16
Lasting Design Requires Solution Design Disciplines
Lasting Design Requires Solution Design Disciplines
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Lasting Design Requires Solution Design Disciplines

CIO, 2022-05

Copyright Foundry May 9, 2022 ;ISSN: 0894-9301

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17
Businesses' Voice Assistants Are Coming to a Smart Speaker Near You
Businesses' Voice Assistants Are Coming to a Smart Speaker Near You
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Businesses' Voice Assistants Are Coming to a Smart Speaker Near You

Speech Technology, 2020-10, Vol.25 (4), p.30-30

Copyright Information Today, Inc. Fall 2020 ;ISSN: 1088-5803

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18
DON'T FORGET THE VOICE OF THE CUSTOMER
DON'T FORGET THE VOICE OF THE CUSTOMER
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DON'T FORGET THE VOICE OF THE CUSTOMER

American Fastener Journal, 2020-09, Vol.36 (5), p.34-35

Copyright American Fastener Journal Sep/Oct 2020 ;ISSN: 1064-3834

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19
NEWS UPDATE: The impact of COVID-19 on public networks and security: As the coronavirus spreads, public and private companies as well as government entities are requiring employees to work from home, putting unforeseen strain on all manner of networking technologies and causing bandwidth and security concerns
NEWS UPDATE: The impact of COVID-19 on public networks and security: As the coronavirus spreads, public and private companies as well as government entities are requiring employees to work from home, putting unforeseen strain on all manner of networking technologies and causing bandwidth and security concerns
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NEWS UPDATE: The impact of COVID-19 on public networks and security: As the coronavirus spreads, public and private companies as well as government entities are requiring employees to work from home, putting unforeseen strain on all manner of networking technologies and causing bandwidth and security concerns

Network World (Online), 2020-03

Copyright Network World Inc. Mar 25, 2020 ;EISSN: 1944-7655

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20
8X8 CONVERSATION IQ WINS CRN TECH INNOVATOR AWARD
8X8 CONVERSATION IQ WINS CRN TECH INNOVATOR AWARD
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8X8 CONVERSATION IQ WINS CRN TECH INNOVATOR AWARD

Audiotex Update, 2023-01, Vol.35 (1)

Copyright Worldwide Videotex Jan 1, 2023 ;ISSN: 1045-5795

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