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Customer Services
| Result Number | Material Type | Add to My Shelf Action | Record Details and Options |
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| 1 |
Material Type: Article
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Understanding customers’ stickiness of live streaming commerce platforms: an empirical study based on modified e-commerce system success modelAsia Pacific journal of marketing and logistics, 2023-03, Vol.35 (3), p.775-793 [Peer Reviewed Journal]Emerald Publishing Limited ;Emerald Publishing Limited. ;ISSN: 1355-5855 ;EISSN: 1758-4248 ;DOI: 10.1108/APJML-09-2021-0707Full text available |
| 2 |
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Dynamics of hotel website browsing activity: the power of informatics and data analyticsIndustrial management + data systems, 2021-06, Vol.121 (6), p.1398-1416 [Peer Reviewed Journal]Emerald Publishing Limited ;Emerald Publishing Limited 2020 ;ISSN: 0263-5577 ;EISSN: 1758-5783 ;DOI: 10.1108/IMDS-12-2019-0709Full text available |
| 3 |
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An Empirical Study of Brand Fan Page Engagement BehaviorsSustainability, 2020-01, Vol.12 (1), p.434 [Peer Reviewed Journal]2020 by the authors. Licensee MDPI, Basel, Switzerland. This article is an open access article distributed under the terms and conditions of the Creative Commons Attribution (CC BY) license (http://creativecommons.org/licenses/by/4.0/). Notwithstanding the ProQuest Terms and Conditions, you may use this content in accordance with the terms of the License. ;ISSN: 2071-1050 ;EISSN: 2071-1050 ;DOI: 10.3390/su12010434Full text available |
| 4 |
Material Type: Article
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Seeking Customer StickinessMortgage Banking, 2007-10, Vol.68 (1), p.134Copyright Mortgage Bankers Association of America Oct 2007 ;ISSN: 0730-0212 ;EISSN: 1930-5087 ;CODEN: MOBAAXFull text available |
| 5 |
Material Type: magazinearticle
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E-community platform ups site stickinessInfoWorld, 2000-06, Vol.22 (24), p.78-78COPYRIGHT 2000 IDG Communications, Inc. ;Copyright InfoWorld Publications, Inc. Jun 12, 2000 ;ISSN: 0199-6649 ;CODEN: INWODUFull text available |
| 6 |
Material Type: Article
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Optimal channel decision of retailers in the dual-channel supply chain considering consumer preference for delivery lead timeAdvances in production engineering & management, 2020-12, Vol.15 (4), p.453-466 [Peer Reviewed Journal]Copyright University of Maribor, Faculty of Mechanical Engineering, Production Engineering Institute Dec 2020 ;ISSN: 1854-6250 ;EISSN: 1855-6531 ;DOI: 10.14743/apem2020.4.378Full text available |
| 7 |
Material Type: Article
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Studying the relationship between the perceived value of online group-buying websites and customer loyalty: the moderating role of referral rewardsThe Journal of business & industrial marketing, 2018-06, Vol.33 (5), p.665-679 [Peer Reviewed Journal]Emerald Publishing Limited ;Emerald Publishing Limited 2018 ;ISSN: 0885-8624 ;EISSN: 2052-1189 ;DOI: 10.1108/JBIM-03-2017-0083Full text available |
| 8 |
Material Type: Article
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Interactive effects of organizational goal orientations on bank-employee’s behaviorInternational journal of bank marketing, 2019-03, Vol.37 (2), p.402-425 [Peer Reviewed Journal]Emerald Publishing Limited ;Emerald Publishing Limited 2019 ;ISSN: 0265-2323 ;EISSN: 1758-5937 ;DOI: 10.1108/IJBM-08-2017-0177Full text available |
| 9 |
Material Type: Article
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Rethinking Your Sales StructureSDM, 2022-03, Vol.52 (3), p.18-18Copyright BNP Media Mar 2022 ;ISSN: 0049-0016 ;EISSN: 1934-0605Full text available |
| 10 |
Material Type: Article
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PV value-added service pricing model of stand-alone Stackelberg gameIOP conference series. Materials Science and Engineering, 2019-08, Vol.592 (1), p.12161 [Peer Reviewed Journal]Published under licence by IOP Publishing Ltd ;2019. This work is published under http://creativecommons.org/licenses/by/3.0/ (the “License”). Notwithstanding the ProQuest Terms and Conditions, you may use this content in accordance with the terms of the License. ;ISSN: 1757-8981 ;EISSN: 1757-899X ;DOI: 10.1088/1757-899X/592/1/012161Full text available |
| 11 |
Material Type: Article
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Adoption of AI-based chatbots for hospitality and tourismInternational journal of contemporary hospitality management, 2020-10, Vol.32 (10), p.3199-3226 [Peer Reviewed Journal]Emerald Publishing Limited ;Emerald Publishing Limited 2020 ;ISSN: 0959-6119 ;EISSN: 1757-1049 ;DOI: 10.1108/IJCHM-04-2020-0259Full text available |
| 12 |
Material Type: Article
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Price-setting behavior of Austrian firmsEmpirica, 2007-01, Vol.34 (5), p.491-505Springer Science+Business Media, LLC. 2007 ;ISSN: 0340-8744 ;EISSN: 1573-6911 ;DOI: 10.1007/s10663-007-9046-zFull text available |
| 13 |
Material Type: Article
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A Holistic Architecture for a Sales Enablement Sensing-as-a-Service Model in the IoT EnvironmentInformation (Basel), 2022-11, Vol.13 (11), p.514 [Peer Reviewed Journal]2022 by the authors. Licensee MDPI, Basel, Switzerland. This article is an open access article distributed under the terms and conditions of the Creative Commons Attribution (CC BY) license (https://creativecommons.org/licenses/by/4.0/). Notwithstanding the ProQuest Terms and Conditions, you may use this content in accordance with the terms of the License. ;ISSN: 2078-2489 ;EISSN: 2078-2489 ;DOI: 10.3390/info13110514Full text available |
| 14 |
Material Type: Article
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Investigating the live streaming sales from the perspective of the ecosystem: the structures, processes and value flowAsia Pacific journal of marketing and logistics, 2023-04, Vol.35 (5), p.1157-1186 [Peer Reviewed Journal]Emerald Publishing Limited ;Emerald Publishing Limited. ;ISSN: 1355-5855 ;EISSN: 1758-4248 ;DOI: 10.1108/APJML-11-2021-0822Full text available |
| 15 |
Material Type: Article
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Relating e-satisfaction to behavioral outcomes: an empirical studyThe Journal of services marketing, 2004-06, Vol.18 (4), p.290-302 [Peer Reviewed Journal]Emerald Group Publishing Limited ;Copyright MCB UP Limited (MCB) 2004 ;ISSN: 0887-6045 ;EISSN: 2054-1651 ;DOI: 10.1108/08876040410542281Full text available |
| 16 |
Material Type: Article
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Service online search ads: from a consumer journey viewThe Journal of services marketing, 2018-03, Vol.32 (2), p.126-141 [Peer Reviewed Journal]Emerald Publishing Limited ;Emerald Publishing Limited 2018 ;ISSN: 0887-6045 ;EISSN: 2054-1651 ;DOI: 10.1108/JSM-06-2016-0224Full text available |
| 17 |
Material Type: Article
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Costly customer relations and pricingOxford economic papers, 2007-10, Vol.59 (4), p.641-661 [Peer Reviewed Journal]Copyright 2006 Oxford University Press ;Oxford University Press 2007 All rights reserved 2007 ;Oxford University Press 2007 All rights reserved ;ISSN: 0030-7653 ;EISSN: 1464-3812 ;DOI: 10.1093/oep/gpm003 ;CODEN: OXEPA8Full text available |
| 18 |
Material Type: Article
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The business analysis on the home-bias of E-commerce consumer behaviorElectronic commerce research, 2021-09, Vol.21 (3), p.855-879 [Peer Reviewed Journal]Springer Science+Business Media, LLC, part of Springer Nature 2020 ;COPYRIGHT 2021 Springer ;Springer Science+Business Media, LLC, part of Springer Nature 2020. ;ISSN: 1389-5753 ;EISSN: 1572-9362 ;DOI: 10.1007/s10660-020-09431-2Full text available |
| 19 |
Material Type: Article
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An examination of the effects of omni-channel service offerings on retailer performanceInternational journal of physical distribution & logistics management, 2022-03, Vol.52 (2), p.150-169 [Peer Reviewed Journal]Emerald Publishing Limited ;Emerald Publishing Limited. ;ISSN: 0960-0035 ;EISSN: 1758-664X ;DOI: 10.1108/IJPDLM-06-2020-0175Full text available |
| 20 |
Material Type: Article
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The Next Big ThingsIndependent Banker, 2011-05, Vol.61 (5), p.20Copyright Independent Community Bankers of America May 2011 ;ISSN: 0019-3674Full text available |
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