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Understanding the Navigation Experience: Do Virtual Customer Service Agents Make a Difference?Journal of creative communications, 2023-11, Vol.18 (3), p.368-3842022 Mudra Institute of Communications, Ahmedabad, India ;ISSN: 0973-2586 ;EISSN: 0973-2594 ;DOI: 10.1177/09732586221084137Digital Resources/Online E-Resources |
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Material Type: Article
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Processing Fluency in the use oF Destination WebsitesTourism analysis, 2013-03, Vol.18 (2), p.193-206 [Peer Reviewed Journal]Copyright Cognizant Communication Corporation Mar 2013 ;ISSN: 1083-5423 ;EISSN: 1943-3999 ;DOI: 10.3727/108354213X13645733247819Full text available |