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Seeing Is (Not) Believing: Managing the Impressions of the Firmâ€™s Commitment to the Natural Environment

Journal of business ethics, 2006, Vol.67 (2), p.165-180 [Peer Reviewed Journal]

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Title:
Seeing Is (Not) Believing: Managing the Impressions of the Firmâ€™s Commitment to the Natural Environment
Author: Bansal, Pratima ; Kistruck, Geoffrey
Subjects: impression management tactics ; legitimacy ; natural environment ; stakeholders ; transparency
Is Part Of: Journal of business ethics, 2006, Vol.67 (2), p.165-180
Description: This paper examines stakeholder responses to impression management tactics used by firms that express environmental commitment. We inductively analyzed data from 98 open-ended questionnaires and identified two impression management tactics that led respondents to believe that a firm was credible in its commitment to the natural environment. Approximately, half of the respondents responded to illustrative impression management tactics that provide images of, and/or broad-brush comments about, the firmâ€™s commitment to the natural environment. The other half responded to demonstrative impression management tactics, which provide specific facts and details about the firmâ€™s operations. The research results provide important insights into the effects of organizational transparency. In this paper, we explore these findings and provide directions for future research. Copyright Springer Science+Business Media, Inc. 2006
Publisher: Springer
Language: English
Identifier: ISSN: 0167-4544
EISSN: 1573-0697
Source: ProQuest One Psychology
Alma/SFX Local Collection
RePEc
ProQuest Central

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