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SOA Meets VoIP

InfoWorld, 2006-10, Vol.28 (43), p.38-38

Copyright Infoworld Media Group Oct 23, 2006 ;ISSN: 0199-6649 ;CODEN: INWODU

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  • Title:
    SOA Meets VoIP
  • Author: Udell, Jon
  • Subjects: Automation ; Internet telephony ; Service oriented architecture ; Software ; Voice communication
  • Is Part Of: InfoWorld, 2006-10, Vol.28 (43), p.38-38
  • Description: Voice and data networking remain two different cultures that have so far failed spectacularly to come together. There are too many opportunities to ignore, and those opportunities multiply as service orientation takes hold. Consider a business process that is been automated, SOA-style. A Business Process Execution Language (BPEL) script orchestrates the flow of XML payloads through a sequence of steps, untouched by human hands, until an exception occurs. In all such workflows, people are the exception handlers of last resort. Although computers are supposed to be our intelligent assistants, an intelligent human assistant would set up the conference call between the parties. Setting up that call in response to a BPEL exception is exactly the kind of thing that BlueNote's SessionSuite SOA Edition is designed to do.
  • Publisher: San Mateo: IDG Communications, Inc
  • Language: English
  • Identifier: ISSN: 0199-6649
    CODEN: INWODU
  • Source: Alma/SFX Local Collection
    ProQuest Central
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