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Web meets telephone

InfoWorld, 2001-07, Vol.23 (31), p.47-48

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Title:
Web meets telephone
Author: Hammond, Eric
Subjects: Communication ; Customer services ; Employees ; Interfaces ; Intranets ; Software ; Suppliers ; Systems integration ; Telephones ; Voice communication ; Voice recognition
Is Part Of: InfoWorld, 2001-07, Vol.23 (31), p.47-48
Description: Similar to Web sites, voice applications can be customer-facing, supplier/partner-facing, or inward-facing. Each of these applications lend themselves to voice in addition to traditional application interfaces. Overall, organizations should definitely check out voice as an option for integration and deployment of today's business applications.
Publisher: San Mateo: Foundry
Language: English
Identifier: ISSN: 0199-6649
CODEN: INWODU
Source: ProQuest Central

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