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Seeing Is (Not) Believing: Managing the Impressions of the Firm's Commitment to the Natural Environment

Journal of business ethics, 2006-08, Vol.67 (2), p.165-180 [Peer Reviewed Journal]

Copyright 2006 Springer ;Springer 2006 2006 ;ISSN: 0167-4544 ;EISSN: 1573-0697 ;DOI: 10.1007/s10551-006-9021-9 ;CODEN: JBUEDJ

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Title:
Seeing Is (Not) Believing: Managing the Impressions of the Firm's Commitment to the Natural Environment
Author: Bansal, Pratima ; Kistruck, Geoffrey
Subjects: Business ethics ; Business management ; Business structures ; Business studies ; Communication ; Discourse ; Environmental impact ; Environmental management ; Environmental policy ; Green businesses ; Legitimacy ; Management science ; Management theory ; Morality ; Natural environments ; Questionnaires ; Renewable energy ; Stakeholder ; Stakeholders ; Strategic management ; Studies ; Sustainable communities ; Symbolism ; Transparency ; Websites
Is Part Of: Journal of business ethics, 2006-08, Vol.67 (2), p.165-180
Description: This paper examines stakeholder responses to impression management tactics used by firms that express environmental commitment. We inductively analyzed data from 98 open-ended questionnaires and identified two impression management tactics that led respondents to believe that a firm was credible in its commitment to the natural environment. Approximately, half of the respondents responded to illustrative impression management tactics that provide images of, and/or broad-brush comments about, the firm's commitment to the natural environment. The other half responded to demonstrative impression management tactics, which provide specific facts and details about the firm's operations. The research results provide important insights into the effects of organizational transparency. In this paper, we explore these findings and provide directions for future research.
Publisher: Dordrecht: Springer
Language: English
Identifier: ISSN: 0167-4544
EISSN: 1573-0697
DOI: 10.1007/s10551-006-9021-9
CODEN: JBUEDJ
Source: ProQuest One Psychology
Alma/SFX Local Collection
ProQuest Central

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Seeing Is (Not) Believing: Managing the Impressions of the Firm's Commitment to the Natural Environment

Copyright 2006 Springer ;Springer 2006 2006 ;ISSN: 0167-4544 ;EISSN: 1573-0697 ;DOI: 10.1007/s10551-006-9021-9 ;CODEN: JBUEDJ

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