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Consequences of unit-level organizational citizenship behaviors: A review and recommendations for future research

Journal of organizational behavior, 2014-02, Vol.35 (S1), p.S87-S119 [Peer Reviewed Journal]

Copyright © 2014 John Wiley & Sons, Ltd. ;Copyright Wiley Periodicals Inc. Feb 2014 ;ISSN: 0894-3796 ;EISSN: 1099-1379 ;DOI: 10.1002/job.1911 ;CODEN: JORBEJ

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Title:
Consequences of unit-level organizational citizenship behaviors: A review and recommendations for future research
Author: Podsakoff, Nathan P. ; Podsakoff, Philip M. ; MacKenzie, Scott B. ; Maynes, Timothy D. ; Spoelma, Trevor M.
Subjects: affiliation-oriented citizenship behavior ; challenge-oriented citizenship behavior ; Citizenship ; cohesion ; Effectiveness studies ; helping behavior ; Management theory ; Moderators ; multilevel analysis ; OCBI ; OCBO ; Organizational behavior ; organizational citizenship behavior ; Organizational citizenship behaviour ; organizational effectiveness ; task interdependence ; team performance ; The IRIOP Annual Review Issue ; turnover ; voice behavior
Is Part Of: Journal of organizational behavior, 2014-02, Vol.35 (S1), p.S87-S119
Description: During the past 30 years, interest in organizational citizenship behaviors (OCBs) has grown substantially. Although much of the early empirical research in this domain was directed at the individual level of analysis, more recently, researchers have focused their attention on identifying the outcomes of group-level or unit-level OCBs, as well as the mediating mechanisms and boundary conditions of the relationships between OCBs and unit-level outcomes. Therefore, the purpose of this article is to provide a summary of the extant literature in this area. First, we discuss the applicability of the types of OCB to the unit level of analysis. Following this, we provide a summary of the literature examining outcomes of unit-level OCBs, with particular attention paid to the mediators and moderators of the relationship between OCBs and unit effectiveness. Next, we examine the methodological characteristics of studies conducted in this research domain. Finally, we make a series of conceptual and methodological recommendations regarding future research on the consequences of unit-level OCBs.
Publisher: Chichester: Blackwell Publishing Ltd
Language: English
Identifier: ISSN: 0894-3796
EISSN: 1099-1379
DOI: 10.1002/job.1911
CODEN: JORBEJ
Source: Alma/SFX Local Collection

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Consequences of unit-level organizational citizenship behaviors: A review and recommendations for future research

Copyright © 2014 John Wiley & Sons, Ltd. ;Copyright Wiley Periodicals Inc. Feb 2014 ;ISSN: 0894-3796 ;EISSN: 1099-1379 ;DOI: 10.1002/job.1911 ;CODEN: JORBEJ

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