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Social Media as Information Source: Recency of Updates and Credibility of Information

Journal of computer-mediated communication, 2014-01, Vol.19 (2), p.171-183 [Peer Reviewed Journal]

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Title:
Social Media as Information Source: Recency of Updates and Credibility of Information
Author: Westerman, David ; Spence, Patric R. ; Van Der Heide, Brandon
Subjects: Digital media ; Recency ; Social Media ; System-Generated Cues ; Twitter
Is Part Of: Journal of computer-mediated communication, 2014-01, Vol.19 (2), p.171-183
Description: Social media are increasingly being used as an information source, including information related to risks and crises. The current study examines how pieces of information available in social media impact perceptions of source credibility. Specifically, participants in the study were asked to view 1 of 3 mock Twitter.com pages that varied the recency with which tweets were posted and then to report on their perceived source credibility of the page owner. Data indicate that recency of tweets impacts source credibility; however, this relationship is mediated by cognitive elaboration. These data suggest many implications for theory and application, both in computer‐mediated communication and crisis communication. These implications are discussed, along with limitations of the current study and directions for future research.
Publisher: Oxford, UK: Blackwell Publishing Ltd
Language: English
Identifier: ISSN: 1083-6101
EISSN: 1083-6101
DOI: 10.1111/jcc4.12041
Source: Alma/SFX Local Collection

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