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Application of balanced results card adapted to local goverments and Küçükçekmece Municipality example

Journal of life economics, 2021-07, Vol.8 (3), p.389

2021. This work is published under http://creativecommons.org/licenses/by-nd/4.0 (the “License”). Notwithstanding the ProQuest Terms and Conditions, you may use this content in accordance with the terms of the License. ;EISSN: 2148-4139 ;DOI: 10.15637/jlecon.8.3.10

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  • Title:
    Application of balanced results card adapted to local goverments and Küçükçekmece Municipality example
  • Author: BAŞPINAR, Nesrin ; İKİER, Turgay ; KAYA, Naciye
  • Subjects: Accountability ; Application ; Balanced Scorecard ; Local government ; Management audits ; Municipalities ; Performance management ; Public services
  • Is Part Of: Journal of life economics, 2021-07, Vol.8 (3), p.389
  • Description: It is known that a good performance audit increases accountability in public services and the trust of citizens in the municipality. For this reason, the Balanced Scorecard application is seen as an application method with proven effectiveness in measuring performance, especially in enterprises. However, its awareness in local governments is very low.It is thought that this research will be a work that will shed light on all local local governments and its applicability in local governments will increase. As a result of the study; Küçükçekmece Municipality Performance Report Card (Balance Scorecard) was prepared. In addition, it was observed that the dimensions in the Balanced Scorecard correspond to the strategic areas determined by the municipalities and that the municipalities have implemented the Balanced Scorecard for performance management, but they are not aware that they have implemented it.
  • Publisher: İstanbul: Holistence Publications
  • Language: Turkish
  • Identifier: EISSN: 2148-4139
    DOI: 10.15637/jlecon.8.3.10
  • Source: ROAD: Directory of Open Access Scholarly Resources
    ProQuest Central
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