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Incivility, satisfaction and turnover intention of tourist hotel chefs: Moderating effects of emotional intelligence

International journal of contemporary hospitality management, 2019-05, Vol.31 (5), p.2034-2053 [Peer Reviewed Journal]

Emerald Publishing Limited 2019 ;ISSN: 0959-6119 ;EISSN: 1757-1049 ;DOI: 10.1108/IJCHM-02-2018-0164

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