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AN EXAMINATION OF MEASUREMENT CONTEXT AND REPRESENTATIONAL EFFECTS OF CONSUMER EXPECTATIONS

Journal of consumer satisfaction, dissatisfaction, and complaining behavior, 2005-01, Vol.18, p.68 [Peer Reviewed Journal]

Copyright Journal of Consumer Satisfaction, Dissatisfaction and Complaining Behavior 2005 ;ISSN: 0899-8620 ;EISSN: 2640-8872

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