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Corporate Social Responsibility, Multi-faceted Job-Products, and Employee Outcomes

Journal of business ethics, 2015-10, Vol.131 (2), p.319-335 [Peer Reviewed Journal]

Springer Science+Business Media 2015 ;Springer Science+Business Media Dordrecht 2014 ;Springer Science+Business Media Dordrecht 2015 ;ISSN: 0167-4544 ;EISSN: 1573-0697 ;DOI: 10.1007/s10551-014-2286-5 ;CODEN: JBUEDJ

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  • Title:
    Corporate Social Responsibility, Multi-faceted Job-Products, and Employee Outcomes
  • Author: Du, Shuili ; Bhattacharya, C. B. ; Sen, Sankar
  • Subjects: Business and Management ; Business Ethics ; Cluster analysis ; Education ; Employee turnover ; Ethics ; Heterogeneity ; Idealism ; Ideology ; Internal customers ; Job satisfaction ; Management ; Marketing ; Philosophy ; Quality of Life Research ; Social identity ; Social responsibility ; Studies
  • Is Part Of: Journal of business ethics, 2015-10, Vol.131 (2), p.319-335
  • Description: This paper examines how employees react to their organizations' corporate social responsibility (CSR) initiatives. Drawing upon research in internal marketing and psychological contract theories, we argue that employees have multi-faceted job needs (i.e., economic, developmental, and ideological needs) and that CSR programs comprise an important means to fulfill developmental and ideological job needs. Based on cluster analysis, we identify three heterogeneous employee segments, Idealists, Enthusiasts, and Indifferents, who vary in their multi-faceted job needs and, consequently, their demand for organizational CSR. We further find that an organization's CSR programs generate favorable employee-related outcomes, such as job satisfaction and reduction in turnover intention, by fulfilling employees' ideological and developmental job needs. Finally, we find that CSR proximity strengthens the positive impact of CSR on employee-related outcomes. This research reveals significant employee heterogeneity in their demand for organizational CSR and sheds new light on the underlying mechanisms linking CSR to employee-related outcomes.
  • Publisher: Dordrecht: Springer
  • Language: English
  • Identifier: ISSN: 0167-4544
    EISSN: 1573-0697
    DOI: 10.1007/s10551-014-2286-5
    CODEN: JBUEDJ
  • Source: ProQuest One Psychology
    AUTh Library subscriptions: ProQuest Central
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