The knowledge retrieval matrix: codification and personification as separate strategies
Journal of knowledge management, 2005-08, Vol.9 (4), p.133-143 [Peer Reviewed Journal]Emerald Group Publishing Limited ;Copyright MCB UP Limited (MCB) 2005 ;ISSN: 1367-3270 ;EISSN: 1758-7484 ;DOI: 10.1108/13673270510610387
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