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An exploratory study on IS capabilities and assets in a small-to-medium software enterprise

Journal of information technology, 2008-12, Vol.23 (4), p.330-344 [Peer Reviewed Journal]

2008 Association for Information Technology Trust ;Palgrave Macmillan 2008 ;2009 INIST-CNRS ;ISSN: 0268-3962 ;EISSN: 1466-4437 ;DOI: 10.1057/jit.2008.19 ;CODEN: JINTEB

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Title:
An exploratory study on IS capabilities and assets in a small-to-medium software enterprise
Author: Butler, Tom ; Murphy, Ciaran
Subjects: Business and Management ; Business Information Systems ; Exact sciences and technology ; Information and communication sciences ; Information retrieval systems. Information and document management system ; Information science. Documentation ; Information systems ; Information Systems and Communication Service ; Innovation/Technology Management ; Interfaces. Software ; Knowledge ; Library and information science. General aspects ; Management ; Market positioning ; Sciences and techniques of general use ; Small & medium sized enterprises-SME ; Software industry ; Strategic management ; Studies ; Teaching Case ; Use and user studies. Information needs
Is Part Of: Journal of information technology, 2008-12, Vol.23 (4), p.330-344
Description: There is a dearth of research on the capabilities of innovative small-to-medium software enterprises (SMSEs). Understanding how SMSEs build and apply business and information systems (IS) capabilities is important, as such firms account for over 90% of software enterprises operating in Europe and the US. This paper elaborates and applies dynamic capability theory to explore and help understand the web of conditions and factors that shaped and influenced business and IS capability development and application in one European SMSE. Drawing on the overarching theory of dynamic capabilities, a theoretical model is presented that posits relationships among (1) a firm's past activities; (2) its integration, learning and reconfiguration, and transformation capabilities; (3) its financial, complementary, locational, and technological asset positions; and (4) the products and services that result, and which are of value to an SMSE's customers. The paper refines and elaborates the model by describing and enumerating the business and IS capabilities, assets, and products and services of the SMSE under study. To properly assess whether this firm's products and services were of value to its customers, research was also conducted at two customer sites in Ireland and the US, in addition to the investigation at the primary research site in Dublin. The study therefore informs both practitioners’ and researchers’ understandings of this complex and under-researched phenomenon: for practitioners, it highlights the characteristics required to build innovative software solutions; for researchers, it illustrates the patterns and regularities associated with the development and application of business and IS capabilities.
Publisher: London, England: SAGE Publications
Language: English
Identifier: ISSN: 0268-3962
EISSN: 1466-4437
DOI: 10.1057/jit.2008.19
CODEN: JINTEB
Source: ProQuest Central

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An exploratory study on IS capabilities and assets in a small-to-medium software enterprise

2008 Association for Information Technology Trust ;Palgrave Macmillan 2008 ;2009 INIST-CNRS ;ISSN: 0268-3962 ;EISSN: 1466-4437 ;DOI: 10.1057/jit.2008.19 ;CODEN: JINTEB

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