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Sustaining Enterprise Operations and Productivity during the COVID-19 Pandemic: “Enterprise Effectiveness and Sustainability Model”

Sustainability, 2020-08, Vol.12 (15), p.5981 [Peer Reviewed Journal]

2020. This work is licensed under http://creativecommons.org/licenses/by/3.0/ (the “License”). Notwithstanding the ProQuest Terms and Conditions, you may use this content in accordance with the terms of the License. ;ISSN: 2071-1050 ;EISSN: 2071-1050 ;DOI: 10.3390/su12155981

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  • Title:
    Sustaining Enterprise Operations and Productivity during the COVID-19 Pandemic: “Enterprise Effectiveness and Sustainability Model”
  • Author: Obrenovic, Bojan ; Du, Jianguo ; Godinic, Danijela ; Tsoy, Diana ; Khan, Muhammad Aamir Shafique ; Jakhongirov, Ilimdorjon
  • Subjects: Business ; Cognition ; Cognition & reasoning ; Contingency ; Contingency planning ; Contingency plans ; Coronaviruses ; COVID-19 ; Crises ; Decision making ; Digital media ; Economic development ; Emergency preparedness ; Employees ; Epidemics ; Financial planning ; GDP ; Gross Domestic Product ; Intranets ; Leadership ; Management of crises ; Pandemics ; Research methodology ; Stakeholders ; Sustainability ; Teams ; Theory
  • Is Part Of: Sustainability, 2020-08, Vol.12 (15), p.5981
  • Description: The research explores key factors impacting enterprise operational sustainability and the ability to transcend adversity during different stages of a crisis, such as the COVID-19 pandemic. The current study draws from the Theory of Crisis Management Teams, the Stakeholder Theory, and the Distributed Cognition Theory to build an “Enterprise Effectiveness and Sustainability Model during Pandemic.” Existing theoretical background joint with contemporary success case studies helped to identify the essential aspects and strategies enterprises should employ to survive and thrive during crisis and post-crisis. We have conceptualized an innovative approach to COVID-19 from the perspective of organizational characteristics, operations, digital transformation, and financial planning. The findings suggest that enterprises having distributed leadership, workforce and adaptive culture sustain business operations during a pandemic. Furthermore, resilient enterprises allow for more informed and decentralized decision-making. Prosperous organizations leverage Internet and Communication Technology (ICT) and integrate Intranet, social media, and online communication platforms into their daily business routines, as this helps to establish trust and build bonds with employees, stakeholders, and customers during and post-crisis. Finally, balancing between the stockpiling of resources and resiliency is crucial in anticipation of a crisis. Therefore, we conclude that enterprises with financial contingency plans sustain their business operations during a pandemic.
  • Publisher: Basel: MDPI AG
  • Language: English
  • Identifier: ISSN: 2071-1050
    EISSN: 2071-1050
    DOI: 10.3390/su12155981
  • Source: Geneva Foundation Free Medical Journals at publisher websites
    AUTh Library subscriptions: ProQuest Central
    Coronavirus Research Database
    ROAD: Directory of Open Access Scholarly Resources
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