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Social media analytics: a survey of techniques, tools and platforms

AI & society, 2015-02, Vol.30 (1), p.89-116 [Peer Reviewed Journal]

The Author(s) 2014 ;COPYRIGHT 2015 Springer ;Springer-Verlag London 2015 ;ISSN: 0951-5666 ;EISSN: 1435-5655 ;DOI: 10.1007/s00146-014-0549-4

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