Factors affecting customer satisfaction and loyalty in online food delivery service during the COVID-19 pandemic: Its relation with open innovation

Journal of open innovation, 2021-03, Vol.7 (1), p.1-16, Article 76 [Peer Reviewed Journal]

2021 the authors. ;2021 by the authors. Licensee MDPI, Basel, Switzerland. This article is an open access article distributed under the terms and conditions of the Creative Commons Attribution (CC BY) license (http://creativecommons.org/licenses/by/4.0/). Notwithstanding the ProQuest Terms and Conditions, you may use this content in accordance with the terms of the License. ;2021 the authors. 2021 ;ISSN: 2199-8531 ;EISSN: 2199-8531 ;DOI: 10.3390/joitmc7010076

Full text available