skip to main content
Language:
Search Limited to: Search Limited to: Resource type Show Results with: Show Results with: Search type Index

Performance of omnichannel warehouse of Muslim fashion company in Indonesia based on workforce, equipment, space, and information system aspects

Cogent social sciences, 2024-12, Vol.10 (1) [Peer Reviewed Journal]

ISSN: 2331-1886 ;EISSN: 2331-1886 ;DOI: 10.1080/23311886.2024.2302214

Full text available

Citations Cited by
  • Title:
    Performance of omnichannel warehouse of Muslim fashion company in Indonesia based on workforce, equipment, space, and information system aspects
  • Author: Sarasi, Vita ; Chaerudin, Iman ; Nurfauzia, Fadila
  • Subjects: fashion companies ; Guangchao Charles Feng, Hong Kong Baptist University, Hong Kong ; Indonesia ; omnichannel warehouse ; productivity ; Warehouse performance measurement
  • Is Part Of: Cogent social sciences, 2024-12, Vol.10 (1)
  • Description: AbstractThe objective of this study is to determine the overall effectiveness of omnichannel warehouses, with a focus on the fashion industry, which has demonstrated resilience during the pandemic by utilizing both offline and online sales techniques. This study essentially develops a generic technique for evaluating omnichannel warehouse productivity based on the design of Karim et al., adjusting some of its indicators to suit Indonesia’s medium-sized fashion industry. The observational study’s results indicate that the workforce and space categories’ Key Performance Indicators (KPIs) for the fashion sector are still deficient. Based on discussions with various management entities, it is suggested that KPIs be extended into four categories by including measures related to space and information systems. Moreover, four indicators—product receiving, identification, and picking (offline) in the labor category, and transportation utilization in the space category—are highlighted using the Traffic Light System (TLS) method as the highest priority areas for improvement. The fundamental reasons for these issues are found through fishbone diagram analysis, and they include a deficient fleet of vehicles, imprecise transportation plans, inaccurate demand projections, insufficient employee training about new products, and inadequate mechanisms for communication between the sales, warehouse, and vendors. The limitation of this study is that it solely looked at the fashion industry’s productivity. It is recommended that future studies use omnichannel principles across many businesses to measure other industry variables like time, cost, and quality.
  • Publisher: Taylor & Francis Group
  • Language: English
  • Identifier: ISSN: 2331-1886
    EISSN: 2331-1886
    DOI: 10.1080/23311886.2024.2302214
  • Source: Open Access: DOAJ Directory of Open Access Journals
    AUTh Library subscriptions: ProQuest Central
    Taylor & Francis (Open access)
    ROAD: Directory of Open Access Scholarly Resources
Back to results list
INSPIRE LIBRARY - TON DUC THANG UNIVERSITY (84-028) 37 755 057 Feedback
19 Nguyen Huu Tho St. Dist.7, HCM thuvien@tdtu.edu.vn

Copyright © 2017 INSPIRE LIBRARY - TON DUC THANG UNIVERSITY

Searching Remote Databases, Please Wait