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The mHealth App Usability Questionnaire (MAUQ): Development and Validation Study

JMIR mHealth and uHealth, 2019-04, Vol.7 (4), p.e11500-e11500 [Peer Reviewed Journal]

Leming Zhou, Jie Bao, I Made Agus Setiawan, Andi Saptono, Bambang Parmanto. Originally published in JMIR Mhealth and Uhealth (http://mhealth.jmir.org), 11.04.2019. ;2019. This work is licensed under https://creativecommons.org/licenses/by/4.0/ (the “License”). Notwithstanding the ProQuest Terms and Conditions, you may use this content in accordance with the terms of the License. ;Leming Zhou, Jie Bao, I Made Agus Setiawan, Andi Saptono, Bambang Parmanto. Originally published in JMIR Mhealth and Uhealth (http://mhealth.jmir.org), 11.04.2019. 2019 ;ISSN: 2291-5222 ;EISSN: 2291-5222 ;DOI: 10.2196/11500 ;PMID: 30973342

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Title:
The mHealth App Usability Questionnaire (MAUQ): Development and Validation Study
Author: Zhou, Leming ; Bao, Jie ; Setiawan, I Made Agus ; Saptono, Andi ; Parmanto, Bambang
Subjects: Adolescent ; Adult ; Aged ; Female ; Humans ; Male ; Middle Aged ; Original Paper ; Patients ; Pennsylvania ; Psychometrics - instrumentation ; Psychometrics - methods ; Psychometrics - standards ; Quantitative psychology ; Questionnaires ; Reproducibility of Results ; Software ; Surveys and Questionnaires - standards ; Surveys and Questionnaires - statistics & numerical data ; Technology Assessment, Biomedical - methods ; Technology Assessment, Biomedical - statistics & numerical data ; Telemedicine - standards ; Telemedicine - statistics & numerical data ; Usability ; Validation studies ; Validation Studies as Topic ; Web portals
Is Part Of: JMIR mHealth and uHealth, 2019-04, Vol.7 (4), p.e11500-e11500
Description: After a mobile health (mHealth) app is created, an important step is to evaluate the usability of the app before it is released to the public. There are multiple ways of conducting a usability study, one of which is collecting target users' feedback with a usability questionnaire. Different groups have used different questionnaires for mHealth app usability evaluation: The commonly used questionnaires are the System Usability Scale (SUS) and Post-Study System Usability Questionnaire (PSSUQ). However, the SUS and PSSUQ were not designed to evaluate the usability of mHealth apps. Self-written questionnaires are also commonly used for evaluation of mHealth app usability but they have not been validated. The goal of this project was to develop and validate a new mHealth app usability questionnaire. An mHealth app usability questionnaire (MAUQ) was designed by the research team based on a number of existing questionnaires used in previous mobile app usability studies, especially the well-validated questionnaires. MAUQ, SUS, and PSSUQ were then used to evaluate the usability of two mHealth apps: an interactive mHealth app and a standalone mHealth app. The reliability and validity of the new questionnaire were evaluated. The correlation coefficients among MAUQ, SUS, and PSSUQ were calculated. In this study, 128 study participants provided responses to the questionnaire statements. Psychometric analysis indicated that the MAUQ has three subscales and their internal consistency reliability is high. The relevant subscales correlated well with the subscales of the PSSUQ. The overall scale also strongly correlated with the PSSUQ and SUS. Four versions of the MAUQ were created in relation to the type of app (interactive or standalone) and target user of the app (patient or provider). A website has been created to make it convenient for mHealth app developers to use this new questionnaire in order to assess the usability of their mHealth apps. The newly created mHealth app usability questionnaire-MAUQ-has the reliability and validity required to assess mHealth app usability.
Publisher: Canada: JMIR Publications
Language: English
Identifier: ISSN: 2291-5222
EISSN: 2291-5222
DOI: 10.2196/11500
PMID: 30973342
Source: MEDLINE
PubMed Central
ProQuest Central
DOAJ Directory of Open Access Journals

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The mHealth App Usability Questionnaire (MAUQ): Development and Validation Study

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