Measuring service quality perceptions of customers in the hotel industry of Pakistan
Total quality management & business excellence, 2020-02, Vol.31 (3-4), p.263-278 [Peer Reviewed Journal]2018 Informa UK Limited, trading as Taylor & Francis Group 2018 ;2018 Informa UK Limited, trading as Taylor & Francis Group ;ISSN: 1478-3363 ;EISSN: 1478-3371 ;DOI: 10.1080/14783363.2018.1426451
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