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Measuring psychographics to assess purchase intention and willingness to pay

The Journal of consumer marketing, 2012-06, Vol.29 (4), p.280-292 [Peer Reviewed Journal]

Emerald Group Publishing Limited ;Copyright Emerald Group Publishing Limited 2012 ;ISSN: 0736-3761 ;EISSN: 2052-1200 ;DOI: 10.1108/07363761211237353

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  • Title:
    Measuring psychographics to assess purchase intention and willingness to pay
  • Author: Barber, Nelson ; Kuo, Pei-Jou ; Bishop, Melissa ; Goodman, Raymond
  • Subjects: Attitudes ; Behavior ; Consumer attitudes ; Consumers ; Decision making ; Environmental conditions ; Environmental protection ; Environmentalism ; Green marketing ; Guidelines ; Human influences ; Hypotheses ; Market strategy ; Marketing ; Studies ; Willingness to pay
  • Is Part Of: The Journal of consumer marketing, 2012-06, Vol.29 (4), p.280-292
  • Description: Purpose - Marketing managers routinely use purchase intentions data to make strategic decisions concerning both new and existing products and the marketing programs that support them. Yet, the indication from empirical investigations regarding the link between respondents' stated intentions and their actual behavior is not as clear. Predicting which consumer will purchase an environmentally friendly product, the research remains split, particularly when it comes to perceived "trade-offs" between the environmental benefits, quality, and cost. In this regard, previous research has fallen short in examining consumers' actual purchase behavior versus self-reported purchase intentions. This paper seeks to address these issues.Design methodology approach - This study measured consumer psychographics and expressed purchase intention to predict actual purchase behavior using an online survey and the Vickrey auction method.Findings - The results show that respondents expressing a high intention to purchase environmentally friendly wines also reported strong attitudes and values toward the environment. However, the gap between stated willingness to pay and the actual price paid was wide.Research limitations implications - The study was restricted to the investigation of one type of product. The model should be tested with a number of products that are purchased on a regular basis.Practical implications - Given the wide disparity between stated willingness to pay and actual price paid for those expressing high purchase intentions, marketing should use caution when assessing this targeted group for new product launches and potential price changes.Originality value - This study assessed the same cohort using a survey and auction experiment to relate consumer values and purchase intentions with actual behavior.
  • Publisher: Santa Barbara: Emerald Group Publishing Limited
  • Language: English
  • Identifier: ISSN: 0736-3761
    EISSN: 2052-1200
    DOI: 10.1108/07363761211237353
  • Source: ProQuest One Psychology
    ProQuest Central
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