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UPRAVLJANJE KVALITETOM INFORMATICKE USLUGE: STUDIJE SLUCAJA PRIMJENE ITIL METODE

Poslovna izvrsnost, 2008-01, Vol.2 (1), p.37 [Peer Reviewed Journal]

Copyright Croatian Institute for Quality 2008 ;ISSN: 1846-3355 ;EISSN: 1848-9060

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