Customer-Interfacing Retail Technologies in 2020 & Beyond: An Integrative Framework and Research Directions
Journal of retailing, 2020-09, Vol.96 (3), p.299-309 [Peer Reviewed Journal]2020 New York University ;2020. New York University ;2020 New York University. Published by Elsevier Inc. All rights reserved. 2020 New York University ;ISSN: 0022-4359 ;EISSN: 1873-3271 ;DOI: 10.1016/j.jretai.2020.08.001
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