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Banking in the Internet and mobile era

Electronic markets, 2012-12, Vol.22 (4), p.197-202 [Peer Reviewed Journal]

Institute of Information Management, University of St. Gallen 2012 ;ISSN: 1019-6781 ;EISSN: 1422-8890 ;DOI: 10.1007/s12525-012-0110-6

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Title:
Banking in the Internet and mobile era
Author: Bons, Roger W. H. ; Alt, Rainer ; Lee, Ho Geun ; Weber, Bruce
Subjects: Analysis ; Bank regulation ; Banking ; Banking industry ; Business and Management ; Compensation plans ; Customer service ; Customer services ; e-Commerce/e-business ; Economic crisis ; Electronic banking ; Financial institutions ; Financial services ; Industrywide conditions ; Information and communication technologies ; Information technology ; Infrastructure ; Internet ; Investments ; IT in Business ; Mobile commerce ; Mobile phones ; Portable computers ; Preface ; Regulatory reform ; Retail banking ; Smartphones ; Social networks ; Stock exchanges ; Studies ; Turnover ; Value chain
Is Part Of: Electronic markets, 2012-12, Vol.22 (4), p.197-202
Description: Large parts of today's banking business are based on the application of information technology (IT). This applies to advisory at the customer frontend to and internal operations in banks to the electronic stock exchanges and transaction networks. To position the five contributions in the special issue on “Banking in the Internet and Mobile Era”, this editorial suggests a framework that structures the application areas of IT in the banking industry. It recognizes IT as the enabler for all four tiers of the banking value chain and highlights the specific role of the regulatory environment in this industry. The special issue emphasizes the transformation of the banking industry towards more customer-orientation as well as the role of Internet and mobile technologies to change established channels and banking services.
Publisher: Berlin/Heidelberg: Springer-Verlag
Language: English
Identifier: ISSN: 1019-6781
EISSN: 1422-8890
DOI: 10.1007/s12525-012-0110-6
Source: ProQuest Databases

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Banking in the Internet and mobile era

Institute of Information Management, University of St. Gallen 2012 ;ISSN: 1019-6781 ;EISSN: 1422-8890 ;DOI: 10.1007/s12525-012-0110-6

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