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Second victim experiences of healthcare providers after adverse events: A cross-sectional study

Health SA = SA Gesondheid, 2022, Vol.27 (4), p.1858-1858 [Peer Reviewed Journal]

COPYRIGHT 2022 African Online Scientific Information Systems (Pty) Ltd t/a AOSIS ;2022. The Authors 2022 ;This work is licensed under a Creative Commons Attribution 4.0 International License. ;ISSN: 1025-9848 ;ISSN: 2071-9736 ;EISSN: 2071-9736 ;DOI: 10.4102/hsag.v27i0.1858 ;PMID: 36090235

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  • Title:
    Second victim experiences of healthcare providers after adverse events: A cross-sectional study
  • Author: Mathebula, Le Crenis ; Filmalter, Celia J ; Jordaan, Joyce ; Heyns, Tanya
  • Subjects: adverse events ; Care and treatment ; Developing countries ; Health aspects ; Health care reform ; Health Care Sciences & Services ; Health Policy & Services ; healthcare professionals ; healthcare providers ; Medical care ; Original Research ; patient safety ; Patients ; Quality management ; second victims ; Stress (Psychology)
  • Is Part Of: Health SA = SA Gesondheid, 2022, Vol.27 (4), p.1858-1858
  • Description: Background: Adverse events in healthcare are inevitable as most treatments and investigations have the potential to cause harm. Healthcare providers often witness or are involved in adverse events, putting them at risk of becoming second victims, which may further impact patient safety.Aim: The researchers report on the physical and psychological symptoms experienced by healthcare providers following adverse events during patient care as well as their perceptions of the quality of support received and the desired forms of support following adverse events.Setting: A single secondary public hospital in the Limpopo province, South Africa.Methods: Using total population sampling, healthcare providers were invited to anonymously participate in a cross-sectional survey using the Second Victim Experience and Support questionnaire to assess experiences after adverse events and desired forms of support.Results: Healthcare providers (N = 181) experienced more psychological distress (mean = 2.97, standard deviation [SD] = 1.33) than they experienced physical distress. Most healthcare providers relied on non-work-related support (mean = 4.08, SD = 1.19). Healthcare providers reported that adverse events influenced their perceptions of professional self-efficacy (mean = 2.71, SD = 0.94) and mostly desired support in the form of discussing the event with supervisors or managers (mean = 3.72, SD = 1.37).Conclusion: Healthcare providers in different clinical settings are at risk of suffering second victim effects. Health institutions should offer support to all victims of adverse events.Contribution: The information offered could enable healthcare management to modify existing practices to a non-punitive style, improve communication and provide better support following adverse events.
  • Publisher: African Online Scientific Information Systems (Pty) Ltd t/a AOSIS
  • Language: English;Portuguese;Afrikaans
  • Identifier: ISSN: 1025-9848
    ISSN: 2071-9736
    EISSN: 2071-9736
    DOI: 10.4102/hsag.v27i0.1858
    PMID: 36090235
  • Source: Open Access: DOAJ Directory of Open Access Journals
    Freely Accessible Journals
    Open Access: PubMed Central
    Open Access: AOSIS OpenJournals
    SciELO
    African Journals Online (Open Access)
    ROAD: Directory of Open Access Scholarly Resources
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